Gladly
<UNKNOWN> · 12 known investors
Gladly is a customer service platform that combines AI and human support to deliver personalized, efficient customer experiences at scale. The platform serves brands and CX leaders seeking to balance operational cost reduction with customer loyalty.
Founders & leadership
JA

Joseph AnsanelliCofounder and Executive Chairman
CB

Charlie BeseckerCEO
Investors · 12
Glynn Capital ManagementMenlo Park
GreycroftNew York · $500K – $10M
JetBlue VenturesSan Francisco
NewView CapitalBurlingame
Notable CapitalSilicon Valley
Riverwood CapitalMenlo Park · $25M – $250M
SKY VCNew York
AXA Venture PartnersreportedNew York
DCVC (Data Collective)reportedPalo Alto · $5M – $25M
GGV CapitalreportedMenlo Park · $5M – $50M
Greylock PartnersreportedSan Francisco · $100K – $200M
Point NinereportedBerlin · $1M – $10M
In the news
- Gladly secures $40 million in funding led by AVPcoverager.com · 2024
- Gladly secures $40M in funding led by AXA Venture Partners (AVP) and launches AI-powered unified customer service platform, transforming support into a revenue driverprnewswire.com · 2024
- Gladly Raises $40M in Fundingfinsmes.com · 2024
- Gladly Raises $55 Million in Funding | The SaaS Newsthesaasnews.com · 2022