Find your path to Mel
110 people in our graph share verified history with Mel — schools, employers, funds. One of them is your warm intro.
Megan LightcapunlockedMel: together at Store No. 8 (2019–2020)
×7Mel: together at Hofstra University
×3Mel: together at ZocDoc
Mel: together at News America Marketing
VP of Customer Success at Gladly
Intro paths
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In turn, Mel can intro founders to Gladly's investors below.
Gladly's investors · 14
AXA Venture PartnersNew YorkDCVC (Data Collective)Palo Alto · $5M – $25M checksGlynn Capital ManagementMenlo ParkGlynn PartnersMenlo Park · since 2022Granite AsiaSingapore · $5M – $25M checks · since 2022GreycroftNew York · $100K – $5M checksGreylock PartnersSan Francisco · $100K – $200M checks · since 2022JetBlue VenturesSan FranciscoNew Enterprise Associates (NEA)Menlo Park · $200K – $40M checks · since 2022NewView CapitalBurlingameNotable CapitalSilicon Valley · $5M – $50M checks · since 2017Point NineBerlin · $1M – $10M checksRiverwood CapitalMenlo Park · $25M – $250M checks · since 2022SKY VCNew York
Co-founders at Gladly
JA
Joseph AnsanelliCo-Founder and Executive Chairman (formerly CEO)
MW
Michael WolfeCo-Founder; VP Products (per Greylock portfolio page)
DK
Dirk KesslerCo-Founder; Principal Engineer (per Greylock portfolio page)
Experience
- GladlyVice President of Customer Successcurrent2026 — presentUnited States
- GladlyHead of Customer Successcurrent2024 — presentNew York, United States
- GladlyRegional Manager, Customer Success2023 — 2024New York, New York, United States
- GladlySenior Enterprise Customer Success Manager2022 — 2023New York, United States
- GladlyEnterprise Customer Success Manager2021 — 2022New York, United States
- Handy HQDirector Of Strategic Partnerships2020 — 2021New York City Metropolitan Area
- Store No. 8Director Of Partnerships2019 — 2020Greater New York City Area
- PowerReviewsSales Enablement / Subject Matter Expert2019
- StellaServiceChief of Staff2016 — 2019Greater New York City Area
- StellaServiceDirector of Partnerships2014 — 2016New York, NY
- StellaServiceAccount Manager2013 — 2014New York, NY
- ZocDocAccount Manager2012Greater New York City Area
- ZocDocAccount Executive2011 — 2012New York, NY
- News America MarketingAccount Associate2010 — 2011
- News America MarketingAccount Coordinator2009 — 2010
Skills & more
Project ManagementCustomer SuccessCustomer ExperienceCommunicationSocial MediaMarketingSalesCopy EditingFacebookSocial Media MarketingSalesforce.comAdvertising
+12 more
Online AdvertisingSocial NetworkingDigital MarketingCold CallingBusiness DevelopmentAnalyticsAccount ManagementStrengthening Client RelationshipsClient Retention ProgramsB2BEvent PlanningEvent ManagementFrom Mel's professional profile.
Frequently asked questions
- Who is Mel MacAlister?
- VP of Customer Success at Gladly
- Where does Mel MacAlister work?
- Mel MacAlister is VP of Customer Success at Gladly.
- Where did Mel MacAlister go to school?
- Mel MacAlister studied at Hofstra University (Bachelor of Arts, Public Relations, English); Foxcroft Academy.
Same school
Also attended Hofstra University63
Sumesh SacharCo-founder & General Partner at Rocana VenturesNick CooneyManaging Partner at Lever VCKajal FordExecutive Assistant at Standard CryptoMike BensonSenior Vice President at Advantage Capital PartnersSofia GarciaCFO at Cantos VenturesAndy MizerekSenior Director of Marketing at Runway Growth Capital
+ 57 more
Also attended Foxcroft Academy2
Shared employers
Also worked at Handy HQ13
Chloe ParamattiInvestor at EQT VenturesLisa XuPartner at Threshold VenturesRegan BozmanInvestor at Lattice CapitalJake DwyerFounder & Managing Partner at Factor CapitalNitesh BantaCo-founder and Advisor at Rough Draft VenturesJeremiah DalyGeneral Partner at Elephant Partners
+ 7 more
