Fundraising Fox
/Companies
Sign in

Loop Support

AcquiredYC W17

San Francisco, US · Founded 2016 · 7 employees · 10 known investors

Find your way into Loop Support

Sign up to see every warm intro you have to Loop Support

  • Paths you didn't know you had: your email and LinkedIn already hold routes to the Loop Support team. We find them for you
  • 2nd- and 3rd-degree connections: the friend-of-a-friend routes that take hours to manually find through your inbox or LinkedIn
  • Answers now, not in days: momentum is everything in a raise. Skip asking around whether someone knows someone

Days of research, done the moment you sign in, with every route ranked by how warm it is.

Sign up with GoogleAlready have an account? Log in

Loop offers a 30-minute interactive work sample that assesses job applicants for entry-level operations and support roles, predicting whether a candidate is likely to succeed before hiring. It is aimed at companies hiring for customer support, sales, and operations positions, replacing time spent reading resumes and conducting interviews.

Also known as Panel Ninja, Inc. · Panel Ninja

AI & Machine LearningEnterprise SoftwareHR TechSaaSB2BRecruitingUnited States of AmericaAmerica / CanadaFully Remote

Founders & leadership· Y Combinator alumni (W17)

Loop Support was founded in 2016 by Dean Yim and Paul Gut.

DYDean Yim
Dean YimFounder and CEO2017–2025
PGPaul Gut
Paul GutFounder/CTO2016–2025Paul Gut is founder and CTO of Loop Support, which builds pre-employment assessments for entry-level customer support roles.

Investors · 10

Agrolimen Venturesreported

How we know: Y Combinator's founder network · Not right? Tell us

Bitwise Asset ManagementreportedSan Francisco

How we know: Y Combinator's founder network · Not right? Tell us

Boron, LLCreportedLubbock

How we know: Y Combinator's founder network · Not right? Tell us

El Cap EquityreportedSalt Lake City

How we know: Y Combinator's founder network · Not right? Tell us

James Beshara FundreportedVenice

How we know: Y Combinator's founder network · Not right? Tell us

Nimble Venturesreported

How we know: Y Combinator's founder network · Not right? Tell us

Palm Drive CapitalreportedNew York · $500K – $5M

How we know: Y Combinator's founder network · Not right? Tell us

The Gramercy Fundreported

How we know: Y Combinator's founder network · Not right? Tell us

Venture Investment AssociatesreportedPeapack

How we know: Y Combinator's founder network · Not right? Tell us

Related companies · 10

LoopLoop builds AI-powered software for transportation spend and payment management in the supply chain, using an LLM and an "atomic task" system to structure supply chain data and automate back office financial processes. It serves companies in the transportation and logistics industry to reduce costs and manage freight spend.
AlexAlex is a recruitment automation platform that conducts candidate screening, interviews, and scoring using standardized questions and objective criteria. It engages applicants 24/7 to reduce hiring time and improve candidate experience for enterprise employers.
LoopLoop provides a unified platform for managing returns, exchanges, tracking, and order workflows for e-commerce brands. The system helps reduce return rates and increase customer retention through connected post-purchase experiences.
Peoplebox.aiPeoplebox is an OKR, talent management, and people analytics platform that uses generative AI to help companies align strategy and retain employees. It integrates with work tools and provides strategy execution and people operations capabilities.
Loop EarplugsLoop sells Dream, reusable earplugs designed to reduce noise for sleeping, aimed at consumers seeking better rest. The product is part of the brand's line of ear tips and sleep accessories sold directly to consumers.
GemGem builds a talent engagement platform that unifies recruiting data from sources like email, applicant tracking systems, and LinkedIn, providing analytics, outreach automation, and collaboration tools for talent acquisition teams. It serves corporate recruiting teams at companies such as Wayfair, Dropbox, and Cisco.
CandidatelyCandidately is an AI workspace for recruitment and staffing agencies that layers on top of Bullhorn and other ATS platforms to help recruiters find, present, and place candidates. Its tools support candidate rediscovery, external sourcing, resume building, client collaboration, and public talent directories.
DoorloopDoorLoop is a cloud-based property management platform that combines rent collection, tenant screening, e-leases, maintenance, and accounting in one system, with AI automation across leasing, maintenance, and communications. It serves landlords, property managers, and real estate investors managing portfolios of any size.
Dealls – Jobs & MentoringDealls is an online employment platform and ATS that connects job seekers with vacancies and offers one-on-one mentoring services in Indonesia. The platform serves job hunters and employers by providing job matching, talent curation, application tracking, and HR management tools alongside free career mentoring.
OpenLoopOpenLoop provides telehealth platform and services that deliver virtual care to patients in their homes. The company supports healthcare clients and clinicians seeking to expand access to care delivery.

Companies working in the same space as Loop Support.

Legal entities · 1

corporate structure
Panel Ninja, Inc.

In the news

🛫 Loop — flight simulator (for customer support 🧑‍💻)ycombinator.com · Jul 2022

Frequently asked questions

What does Loop Support do?
Loop offers a 30-minute interactive work sample that assesses job applicants for entry-level operations and support roles, predicting whether a candidate is likely to succeed before hiring. It is aimed at companies hiring for customer support, sales, and operations positions, replacing time spent reading resumes and conducting interviews.
Who founded Loop Support?
Loop Support was founded by Dean Yim, Paul Gut in 2016.
Who are Loop Support's investors?
Loop Support's investors include Y Combinator, Agrolimen Ventures, Bitwise Asset Management, Boron, LLC, El Cap Equity, James Beshara Fund, Nimble Ventures, Palm Drive Capital and 2 more.
Where is Loop Support headquartered?
Loop Support is headquartered in San Francisco, US.