Loop

Market position

Loop describes its product as the industry's first Logistics Data Platform and says it is recognized in a 2026 Gartner Market Guide for audit, payment, and visibility services and ranked No. 10 on the 2026 Inc. 5000 list of fastest-growing US companies. Press coverage places it among AI-focused supply chain entrants alongside a venture by Deliverr founder Harish Abbott and Amari AI, and against incumbents including Uber Freight and Flexport, which are also pushing AI capabilities. Its investor said Loop is positioned to become the intelligence layer of the supply chain.

Loop's stated differentiation rests on domain-specific, verticalized AI for logistics rather than general-purpose tooling: a purpose-built model and agent family (DUX) plus a harness orchestrating in-house and frontier models to structure document-heavy, fragmented data that has resisted automation. The company emphasizes starting in back-office operations where data is hardest to access and the financial impact is high, then extending that structured data foundation into predictive and prescriptive decision support. Its lead investor reported conducting deep diligence specifically on the defensibility of this position against frontier labs.

Technology

Loop coordinates multiple AI models through a harness, combining models it develops in-house with frontier models from external providers. At the platform's core is DUX, a family of models and agents built for logistics and supply chain workloads that pairs document, data, and domain understanding with execution, allowing Loop to ingest, standardize, contextualize, and act on data across a wide range of documents and enterprise systems. The company connects to ERP, TMS, WMS, and order-management systems and pulls data from suppliers, warehouses, and other intermediate supply chain nodes.

Go-to-market

Loop uses a direct enterprise sales approach anchored on demo requests and consultations with its supply chain and automation specialists, supported by customer case studies, quantified savings claims, published guides and articles, and analyst recognition. It also maintains a public help center documenting payments, payables, receivables, network, parcel, and intelligence features.

Enterprises with significant transportation and freight spend, including manufacturers, food and consumer brands, medical device makers, and logistics service providers. Named customers include Outset Medical, Clemens Food Group, Olipop, Kendra Scott, Dot Foods, Great Dane, GILLIG, and Loadsmart. Within those accounts, Loop targets transportation, finance, customer care, and transformation teams.

Geography

Loop is headquartered in San Francisco, California, and describes a growing global footprint across its audit, payment, and visibility services.

History

Loop began in freight audit and payment and expanded from that foundation into a broader platform for logistics data and enterprise intelligence, adding payments, cost allocation, claims, parcel visibility, and analytics. By 2026 it was extending into additional data domains across the supply chain and had raised a $95 million Series C. Ryan Petersen, founder and CEO of Flexport, is an early investor in the company.

Risks & controversies

Loop's co-founders acknowledge operating in a volatile environment for global supply chains shaped by tariffs, supplier diversification, and higher energy costs, and note that competition for AI engineering talent is intense. The company also faces pressure from frontier AI labs and from well-capitalized incumbents such as Uber Freight and Flexport expanding their own AI offerings; performance figures such as savings percentages and ROI ranges are company-reported.