Loop
Founded 2017 · 296 employees on LinkedIn · 4 known investors
Loop provides a unified platform for managing returns, exchanges, tracking, and order workflows for e-commerce brands. The system helps reduce return rates and increase customer retention through connected post-purchase experiences.
Founders & leadership
Loop was founded in 2017 by Steve Kemper.
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Steve KemperinCo-founder, Product Manager, Software Engineer2016–2022
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Cody PlofkerCEO
Investors · 4
Founder mafia
2 people who came through Loop went on to found or lead other companies.
Competitors · 4
by search overlapPoshmark, Inc.1971 shared keywordsPoshmark is a fashion resale marketplace that enables individuals to buy and sell secondhand clothing and accessories through a mobile-first platform. The company operates a community-driven commerce model focused on sustainable fashion across the U.S. and Canada.
Zendesk1170 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Happy Returns1054 shared keywordsHappy Returns provides a returns and reverse logistics platform for retailers, offering box-free, label-free drop-offs through a network of 10,000 Return Bar locations along with AI-powered fraud detection, item verification, and consolidated returns to warehouses. It serves ecommerce and retail businesses managing reverse logistics.
Thredup639 shared keywordsThredUp operates an online marketplace where consumers buy and sell secondhand clothing, and provides resale-as-a-service solutions for fashion brands seeking to incorporate circular commerce into their business models.
Companies competing with Loop for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does Loop do?
- Loop provides a unified platform for managing returns, exchanges, tracking, and order workflows for e-commerce brands. The system helps reduce return rates and increase customer retention through connected post-purchase experiences.
- Who founded Loop?
- Loop was founded by Steve Kemper in 2017.
- Who are Loop's investors?
- Loop's investors include CRV (Charles River Ventures), Harmony Partners, Renegade Partners, Ridge Ventures.




