Loop was founded by Steve Kemper in 2017.

Who are Loop's investors?

Loop's investors include CRV (Charles River Ventures), Feld Ventures, Harmony Partners, Lerer Hippeau, Renegade Partners, Ridge Ventures.

Loop

Founded 2017 · 296 employees on LinkedIn · 6 known investors

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Loop provides a unified platform for managing returns, exchanges, tracking, and order workflows for e-commerce brands. The system helps reduce return rates and increase customer retention through connected post-purchase experiences.

AI & Machine Learning E-commerce Retail Tech SaaS

Founders & leadership

Loop was founded in 2017 by Steve Kemper.

Steve KemperCo-founder, Product Manager, Software Engineer2016–2022

Corbett MorganFounder

Jonathan PomaFounder

Jonathan Poma Kyle HencyFounder

Cody PlofkerCEO

Investors · 6

CRV (Charles River Ventures)listed by CRV (Charles River Ventures)Bay Area · $250K – $5M

How we know: CRV (Charles River Ventures)'s portfolio page · a partner's Signal profile · open dataset · 5k.vc investor directory · Not right? Tell us

Feld Ventureslisted by Feld VenturesMiami

How we know: Feld Ventures's portfolio page · Not right? Tell us

Harmony Partnerslisted by Harmony PartnersNew York

How we know: the VCSheet dataset · Not right? Tell us

Lerer Hippeaulisted by Lerer HippeauNew York · $500K – $2M

How we know: lererhippeau.com · open dataset · 5k.vc investor directory · Not right? Tell us

Renegade Partnerslisted by Renegade PartnersSan Francisco · $2M – $10M

How we know: Renegade Partners's portfolio page · a partner's Signal profile · the VCSheet dataset · open dataset · 5k.vc investor directory · Not right? Tell us

Ridge Ventureslisted by Ridge VenturesSan Francisco · $2M – $7M

How we know: Ridge Ventures's portfolio page · the VCSheet dataset · open dataset · 5k.vc investor directory · Not right? Tell us

Founder mafia

5 people who came through Loop went on to found or lead other companies.

Rob ChaplinskySeed InvestorFounded Dryft Aaron SchwartzAdvisor, former President and Board ObserverFounded Orita Tom MontgomeryCo-FounderFounded Chubbies Jessica MeherSenior Vice President MarketingFounded Wonderment Dave WardellCo-founder and Board MemberFounded GoodDay

Related companies · 5

RetailMeNotPre-Tritium former investment led by firm principals

Poshmark, Inc.Poshmark is a fashion resale marketplace that enables individuals to buy and sell secondhand clothing and accessories through a mobile-first platform. The company operates a community-driven commerce model focused on sustainable fashion across the U.S. and Canada.

Zendesk New YorkThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.

Happy ReturnsHappy Returns provides a returns and reverse logistics platform for retailers, offering box-free, label-free drop-offs through a network of 10,000 Return Bar locations along with AI-powered fraud detection, item verification, and consolidated returns to warehouses. It serves ecommerce and retail businesses managing reverse logistics.

ThredupThredUp operates an online marketplace where consumers buy and sell secondhand clothing, and provides resale-as-a-service solutions for fashion brands seeking to incorporate circular commerce into their business models.

Companies working in the same space as Loop.

Frequently asked questions

What does Loop do?: Loop provides a unified platform for managing returns, exchanges, tracking, and order workflows for e-commerce brands. The system helps reduce return rates and increase customer retention through connected post-purchase experiences.
Who founded Loop?: Loop was founded by Steve Kemper in 2017.
Who are Loop's investors?: Loop's investors include CRV (Charles River Ventures), Feld Ventures, Harmony Partners, Lerer Hippeau, Renegade Partners, Ridge Ventures.