Flexport

Flexport Inc. is a San Francisco-headquartered supply chain management and logistics company that combines freight forwarding and licensed customs brokerage with a cloud software platform. Its services span ocean freight (FCL and consolidation), air freight including charters, trucking (drayage, cartage, FTL and LTL), customs brokerage, cargo insurance, duty drawback, order management, trade advisory, trade financing and working capital, climate services, warehousing and omnichannel e-commerce fulfillment. The platform connects importers, exporters, trucking companies, ocean carriers, airlines, customs agencies and port terminals, integrating ERP data across parties so that cargo information and freight processing can be managed in one system.

The company positions itself around SKU-level track-and-trace across purchase orders, a machine-learning consolidation and routing engine for air and ocean shippers, and compliance tooling such as a Tariff Simulator, Tariff Refund Calculator, Product Library and AI Compliance Auditor. It also runs reporting and analytics for data-informed supply chain decisions. Flexport's fulfillment arm serves as a logistics partner for platforms and retailers including Shopify, Walmart and SHEIN Marketplace, and named customers include Everlane and Trek.

As described by third-party research, Flexport's core forwarding role requires coordinating with as many as 20 companies to move freight internationally, in an industry where legacy players still rely heavily on faxes, phone calls, email and PDFs. Wikipedia reports revenue of $2.1 billion in 2024 and 2,100 employees in 2025; Y Combinator lists a team size of 3,000 and more than 40,000 customers, while Contrary Research lists 2,793 employees and a Series E stage as of February 2026.

Business model

Flexport operates as a technology-enabled freight forwarder and customs broker: it contracts capacity from ocean carriers, airlines and trucking networks and resells transportation and related services to shippers, layering software for visibility, consolidation, routing, customs entry automation and analytics on top. Adjacent revenue lines include customs brokerage and trade advisory, cargo insurance, duty drawback, trade financing/working capital, warehousing and e-commerce fulfillment, quality inspections and product sourcing. Its early go-to-market resolved a two-sided chicken-and-egg problem by using the software as a differentiator to obtain conditional commitments from shippers, which were then used to negotiate rates with carriers. The company also invests in logistics technology startups, for example participating in the seed round of Pakistani trucking startup Bridgelinx in 2021.