Handy
Founded 2012 · 949 employees on LinkedIn · 5 known investors
Handy is an online marketplace that connects customers with pre-screened independent professionals for household services such as home cleaning, handyman work, installations, and home renovations. It offers a quick booking process, secure payment, and a satisfaction guarantee, operating in cities worldwide.
Also known as Handy.com · Handybook
Founders & leadership
Handy was founded in 2012 by Oisin Hanrahan and Umang Dua.
Investors · 5
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Company profile
researched Aug 2026Handy operates a consumer-facing platform through which households book home services, primarily home cleaning and handyman tasks such as furniture assembly, TV mounting, wall hanging and smart home installation. Customers select a service, book instantly at an upfront price, and pay through the platform; the work is carried out by independent service professionals who are rated by customers.
The platform is available on the web and through a mobile app that lets customers book and manage appointments, message their assigned professional, view professional profiles and ratings, and track the professional's real-time location. Handy backs bookings made and paid for on its platform with the "Handy Happiness Guarantee," under which it works to remediate unsatisfactory jobs, supported by customer service available 24 hours a day, seven days a week. Alongside its direct consumer business, Handy runs a partnerships program aimed at organizations, including retailers, that want to offer home services to their customers, tenants or employees.
Business model
Handy intermediates between households seeking home services and independent service professionals. Consumers book a defined task at an upfront price and pay through the Handy platform, which also administers the satisfaction guarantee and customer support. Professionals use the platform to find jobs, and Handy states that it charges them no lead fees and offers flexible scheduling. A partnerships channel extends the same booking capability to partner companies serving their own customers, tenants or employees.
Services are booked and paid for directly through the Handy platform at an upfront price, with Handy stating that service professionals pay no lead fees to receive jobs.
▸Full profile — market position, technology, go-to-market, geography
Market position
Handy positions itself on instant booking at an upfront, pre-quoted price rather than quote-based bidding; on vetted, customer-rated "Handy-Approved" professionals; on the Handy Happiness Guarantee with round-the-clock customer service for jobs booked and paid for on the platform; and, on the supply side, on charging professionals no lead fees.
Technology
Handy runs a booking and marketplace platform with web and mobile applications supporting instant booking at upfront prices, in-app messaging with the assigned professional, professional profiles and customer ratings, real-time professional location tracking, and integrated payment.
Go-to-market
Handy acquires consumers through its website and mobile app with instant, upfront-priced booking, and through a large set of city- and service-specific landing pages (for example house cleaning and maid service pages for New York, Chicago, Los Angeles, Houston, Seattle, Miami, Phoenix and other US metros). Supply is recruited via a "Become a Professional" funnel that emphasizes no lead fees and flexible scheduling. A separate retail and enterprise partnerships program distributes Handy services through third parties.
Homeowners and renters in urban markets seeking cleaning and handyman work, plus the independent cleaners, handymen and smart home installers who supply the labor. Handy also markets to partner organizations, including retailers, that want to offer home services to their customers, tenants or employees.
Geography
Handy's site offers United States, Canada and United Kingdom storefronts, and lists service coverage across numerous US metropolitan areas including New York, Washington DC, Chicago, Los Angeles, San Diego, San Jose, San Antonio, Houston, Dallas, Boston, Philadelphia, Pittsburgh, Seattle, Las Vegas, Miami, Tampa, Phoenix and Sacramento.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Acquisitions · 1
Early investors' stakes continue via these dealsExec was an on-demand personal assistant and errand service founded by Justin Kan that later focused on home cleaning. Its cleaning business was acquired by Handy in 2014.
▸Research sources · 1
primary sources listed
- Handyhandy.com · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Handy do?
- Handy is an online platform for instantly booking rated home cleaning and handyman professionals at upfront prices.
- Who founded Handy?
- Handy was founded by Oisin Hanrahan, Umang Dua in 2012.
- Who are Handy's investors?
- Handy's investors include General Catalyst, Highland Capital Partners, Khosla Ventures, Pointguard Ventures, Slow Ventures.