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Totango

San Mateo, US · Delaware corporation · 9 known investors

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Totango offers a customer success platform for businesses to manage customer relationships and drive revenue retention and growth, including AI-powered features like account summaries and a customer intelligence engine. The platform serves customer success teams and includes tools such as in-app engagement and an online training hub.

AI & Machine LearningEnterprise SoftwareSaaSSales Tech

Founders & leadership

GNGuy Nirpaz
Guy NirpazFounder & CEO2010–2023Guy Nirpaz founded Totango, a customer success platform that helps businesses manage customer relationships and drive retention and growth.
TMTomer Manor
Tomer ManorVice President of Finance2014–2021Tomer Manor is VP Finance at Totango, a customer success platform that enables businesses to manage customer relationships and drive retention and growth. He brings experience in financial leadership across high-growth startups and publicly-traded technology companies, with expertise in corporate finance, FP&A, fundraising, and financial systems including NetSuite and SAP; he holds an MBA in Finance and a BBA in Finance & Marketing from Stanford University.
KFKeith Frankel
Keith FrankelCEOKeith Frankel previously held Chief Product Officer roles at HubSpot and Firecracker, and was CEO of Parative; he has also worked in television production. He is now CEO of Totango, a customer success platform.
SCSherman Chu
Sherman ChuBoard Of Directors2017–2021Managing Partner at Grayhawk Capital
TC
Tomas Carlos TovarNamed on SEC filing
NJNechemia Jacob Peres
Nechemia Jacob PeresNamed on SEC filingManaging Partner & Co-Founder at Pitango

Board

GRGary Robert Little
Gary Robert LittleFormer Board Member2014–2021Operating Partner at Canvas Ventures
EAEric Albert Benhamou
Eric Albert BenhamouBoard MemberVenture Advisor at Think+ Ventures Management, Llc

Investors · 9

Benhamou Global Ventureslisted by Benhamou Global VenturesMenlo Park · $200K – $5Mvia Yashwanth Hemaraj · led

How we know: the VCSheet dataset · Not right? Tell us

Canvas Ventureslisted by Canvas VenturesPortola Valley · $5M – $20Mvia Gary Little · board

How we know: Canvas Ventures's portfolio page · a partner's Signal profile · board seat on SEC Form D · funding news · Not right? Tell us

Garage Capitallisted by Garage CapitalWaterloo

How we know: the VCSheet dataset · Not right? Tell us

BGVreportedSilicon Valley

How we know: techcrunch.com · Not right? Tell us

BioGeneration VenturesreportedNaarden

How we know: a partner's Signal profile · Not right? Tell us

Gemini Israel VenturesreportedHerzliya · $500K – $10M

How we know: a partner's Signal profile · funding news · Not right? Tell us

PitangoreportedTel Aviv · $2M – $40M

How we know: a partner's Signal profile · funding news · techcrunch.com · open dataset · 5k.vc investor directory · Not right? Tell us

Also in the syndicate · 1

Canvas

Funding

SEC filings, press & company announcements

$7.1M disclosed across 1 of 4 rounds · 2016–2021

▶$7.1MraisedNov 2017 · 8 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Tomer ManorExecutive Officer
  • Sherman ChuDirector
  • Gary Robert LittleDirector
  • Tomas Carlos TovarDirector
  • Nechemia Jacob PeresDirector
  • Eric Albert BenhamouDirector
  • Guy NirpazExecutive Officer, Director
Offering amount
$9M
Amount sold
$7.1M
First sale
Oct 2017
Incorporated
Corporation, Delaware
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Founder mafia

5 people who came through Totango went on to found or lead other companies.

Gary LittleDirectorFounded FoursquareDan PreissSenior Product ManagerFounded CadrianRona SegevBoard MemberFounded TlvOmer GotliebCo-Founder, AdvisorFounded SalespeakGuy NirpazFounderFounded Perspective

Related companies · 10

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VelarisVelaris is a customer success platform for mid-market and enterprise B2B SaaS companies that combines AI capabilities with a proprietary context graph to track customer data, usage, and engagement signals. The platform enables customer success teams to monitor accounts, automate workflows, and predict outcomes through AI-powered insights.
ChurnZeroChurnZero provides customer success software with embedded AI agents that automate tasks such as onboarding, risk detection, and account growth for customer success teams. It targets B2B customer success and revenue retention use cases, helping teams protect revenue and increase customer lifetime value.
DealHubDealHub provides a revenue platform that manages sales engagement touchpoints to improve buyer experience and sales team efficiency.
AmplitudeAmplitude provides an AI analytics platform that helps companies understand customer behavior and make data-driven product decisions. The platform serves product and engineering teams across enterprises looking to optimize user experience and digital innovation.
PaddlePaddle is a payment infrastructure and Merchant of Record platform that handles transactions and back-office operations for software companies, including payment processing, tax compliance, and multi-currency management across global markets.
QualtricsQualtrics is an experience management platform that lets organizations collect, analyze, and manage survey, ticket, and contact data with built-in security and compliance controls. It offers features such as sensitive data redaction, GDPR erasure handling, single sign-on and multi-factor authentication, project approval workflows, and admin reporting for enterprise customers.
CustomerCustomer Success Collective provides learning and development resources, certifications, and community for customer success teams within B2B companies. The platform offers frameworks, templates, workshops, and mentorship to help CS teams develop strategy and drive business impact.
ContentsquareContentsquare offers a digital experience analytics platform that uses AI to help teams understand customer behavior across websites and apps through heatmaps, zoning analysis, journey mapping, and session insights. It serves marketing, analytics, and e-commerce teams looking to improve engagement, conversion, and retention.

Companies working in the same space as Totango.

Acquisitions · 1

Early investors' stakes continue via these deals
Catalyst

Catalyst was a customer growth solutions platform for CS and sales teams that merged with Totango to develop enhanced customer success and sales enablement tools.

In the news

Customer success company Totango lands $100M growth investment | TechCrunchtechcrunch.com · Sep 2021

Frequently asked questions

What does Totango do?
Totango offers a customer success platform for businesses to manage customer relationships and drive revenue retention and growth, including AI-powered features like account summaries and a customer intelligence engine. The platform serves customer success teams and includes tools such as in-app engagement and an online training hub.
Who founded Totango?
Totango was founded by Guy Nirpaz.
Who are Totango's investors?
Totango's investors include Great Hill Partners, Benhamou Global Ventures, Canvas Ventures, Garage Capital, BGV, BioGeneration Ventures, Gemini Israel Ventures, Pitango.
How much funding has Totango raised?
Totango has disclosed $7.1M raised across 1 of its 4 known rounds.
Where is Totango headquartered?
Totango is headquartered in San Mateo, US.