ChurnZero
Arlington, US · Founded 2015 · Delaware corporation · 4 known investors
ChurnZero provides customer success software with embedded AI agents that automate tasks such as onboarding, risk detection, and account growth for customer success teams. It targets B2B customer success and revenue retention use cases, helping teams protect revenue and increase customer lifetime value.
Founders & leadership
ChurnZero was founded in 2015 by You Mon Tsang and Mark Heys.
YM
You Mon TsanginChief Executive Officer and Cofounder
MH
Mark HeysinChief Technical Officer and Cofounder
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Abby HammerinChief Product Officer and Chief Customer Officer
HM
Hunter MontgomeryinChief Marketing Officer
MK
Michael KippinChief Information Security Officer
SK
Sarah KileyinChief Sales Officer
Board
SF
JT
Investors · 4
Reported raises · per SEC filings
Form D private placements$30.1M disclosed across 3 rounds · 2017–2021
▶$20MraisedMar 2021 · 6 investors · OtherRule 506(b)
▶$20MraisedMar 2021 · 6 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- You Mon TsangExecutive Officer, Director
- Larry ContrellaDirector
- Bill WagnerDirector
- Mark HeysExecutive Officer, Director
- Joanna ArrasDirector
- Steve FredrickDirector
- Offering amount
- $20M
- Amount sold
- $20M
- First sale
- Feb 2021
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$7MraisedApr 2019 · 8 investors · OtherRule 506(b)
▶$7MraisedApr 2019 · 8 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Bill WagnerDirector
- Steve FredrickDirector
- You Mon TsangExecutive Officer, Director
- Mark HeysExecutive Officer, Director
- Joanna ArrasDirector
- Offering amount
- $7M
- Amount sold
- $7M
- First sale
- Mar 2019
- Incorporated
- Corporation, Delaware, 2015
- Federal exemptions
- 06b
▶$3.1MraisedSep 2017 · 12 investors · OtherRule 506(b)
▶$3.1MraisedSep 2017 · 12 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- You Mon TsangExecutive Officer, Director
- Steve FredrickDirector
- Mark HeysExecutive Officer, Director
- Julia TaxinDirector
- Offering amount
- $3.1M
- Amount sold
- $3.1M
- First sale
- Jul 2017
- Incorporated
- Corporation, Delaware, 2015
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
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Frequently asked questions
- What does ChurnZero do?
- ChurnZero provides customer success software with embedded AI agents that automate tasks such as onboarding, risk detection, and account growth for customer success teams. It targets B2B customer success and revenue retention use cases, helping teams protect revenue and increase customer lifetime value.
- Who founded ChurnZero?
- ChurnZero was founded by You Mon Tsang, Mark Heys in 2015.
- Who are ChurnZero's investors?
- ChurnZero's investors include Grotech Ventures, JMI Equity, Baird Capital, Baird Venture Partners.
- How much funding has ChurnZero raised?
- ChurnZero has disclosed $30.1M raised across 3 rounds.
- Where is ChurnZero headquartered?
- ChurnZero is headquartered in Arlington, US.