Fundraising FoxChurnZero
Arlington, US · Founded 2015 · Delaware corporation · 3 known investors
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ChurnZero provides customer success software with embedded AI agents that automate tasks such as onboarding, risk detection, and account growth for customer success teams. It targets B2B customer success and revenue retention use cases, helping teams protect revenue and increase customer lifetime value.
Founders & leadership
ChurnZero was founded in 2015 by You Mon Tsang and Mark Heys.
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You Mon TsangFounder and CEOYou Mon Tsang is CEO and cofounder of ChurnZero, a customer success software platform that uses AI agents to automate onboarding, risk detection, and account growth. He has experience in enterprise and consumer software, with background in business development and product management.
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Mark HeysFounder and CTOHe previously led technical and operations teams at Vocus, a SaaS company that completed multiple rounds of venture funding and an IPO before acquisition, where he oversaw global infrastructure expansion and built multi-tenant cloud platforms.
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Abby HammerChief Product Officer and Chief Customer OfficerShe has experience in product management across the full development lifecycle, go-to-market strategy, and cross-functional team leadership.
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Hunter MontgomeryChief Marketing OfficerHe brings more than 25 years of experience in global sales and marketing strategy, with expertise across brand development, demand generation, revenue marketing, and marketing operations.
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Michael KippChief Information Security OfficerMichael Kipp leads information security and technology operations at ChurnZero, where he built the company's security program from inception and obtained SOC 2 Type II, HIPAA, and ISO 27001 certifications. His background spans IT and security leadership, enterprise architecture, cloud infrastructure, and risk management across multiple organizations.
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Sarah KileyChief Sales OfficerShe has held prior sales leadership roles where she drove revenue growth and built go-to-market strategies, with experience in sales enablement, pipeline management, and cross-functional team building.
Board
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JT
Investors · 3
Baird Capital✓ confirmed by ChurnZeroChicago
How we know: the company's own site · Baird Capital's portfolio page · Not right? Tell us
Reported raises · per SEC filings
Form D private placements$30.1M disclosed across 3 rounds · 2017–2021
▶$20MraisedMar 2021 · 6 investors · OtherRule 506(b)
▶$20MraisedMar 2021 · 6 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- You Mon TsangExecutive Officer, Director
- Larry ContrellaDirector
- Bill WagnerDirector
- Mark HeysExecutive Officer, Director
- Joanna ArrasDirector
- Steve FredrickDirector
- Offering amount
- $20M
- Amount sold
- $20M
- First sale
- Feb 2021
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$7MraisedApr 2019 · 8 investors · OtherRule 506(b)
▶$7MraisedApr 2019 · 8 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Bill WagnerDirector
- Steve FredrickDirector
- You Mon TsangExecutive Officer, Director
- Mark HeysExecutive Officer, Director
- Joanna ArrasDirector
- Offering amount
- $7M
- Amount sold
- $7M
- First sale
- Mar 2019
- Incorporated
- Corporation, Delaware, 2015
- Federal exemptions
- 06b
▶$3.1MraisedSep 2017 · 12 investors · OtherRule 506(b)
▶$3.1MraisedSep 2017 · 12 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- You Mon TsangExecutive Officer, Director
- Steve FredrickDirector
- Mark HeysExecutive Officer, Director
- Julia TaxinDirector
- Offering amount
- $3.1M
- Amount sold
- $3.1M
- First sale
- Jul 2017
- Incorporated
- Corporation, Delaware, 2015
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
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Frequently asked questions
- What does ChurnZero do?
- ChurnZero provides customer success software with embedded AI agents that automate tasks such as onboarding, risk detection, and account growth for customer success teams. It targets B2B customer success and revenue retention use cases, helping teams protect revenue and increase customer lifetime value.
- Who founded ChurnZero?
- ChurnZero was founded by You Mon Tsang, Mark Heys in 2015.
- Who are ChurnZero's investors?
- ChurnZero's investors include Baird Capital, Grotech Ventures, JMI Equity.
- How much funding has ChurnZero raised?
- ChurnZero has disclosed $30.1M raised across 3 rounds.
- Where is ChurnZero headquartered?
- ChurnZero is headquartered in Arlington, US.