Parahelp
YC S24San Francisco, US · Founded 2024 · 11 employees · 9 known investors
Parahelp builds an AI-powered customer support agent that can be configured to integrate with external tools and APIs to resolve support tickets autonomously. The platform is designed for customer support operations teams seeking to automate ticket resolution at scale.
Also known as Sam
AI & Machine LearningEnterprise SoftwareSaaSCustomer SuccessCustomer ServiceCustomer SupportAIConversational AIUnited States of AmericaAmerica / Canada
Founders & leadership· Y Combinator alumni (S24)
Parahelp was founded in 2024 by Anker Ryhl and Mads Liechti.
AR
Anker Ryhlin𝕏Co-FounderHe began programming at age 13 and previously founded a company and built consumer applications with his current co-founder.
ML
Mads Liechtiin𝕏Co-FounderHe has prior experience building consumer applications during high school alongside his current co-founder.
Investors · 9
byFoundersCopenhagen · $540K – $4.3M
Orange CollectiveDanville
Skyfall VenturesOslo
Y CombinatorSan Francisco · $500K
Alt Capitalreported · 3 sourcesSan Francisco · $1M – $10M
Hanabi Capitalreported · 2 sourcesPalo Altovia Mike Volpi · inferred
Hidden Capitalreported · 2 sourcesBloomfield Hills
Also in the syndicate · 2
HanabiPerplexity Fund
Funding
SEC filings, press & company announcements$18M disclosed across 1 round · 2025
- $18MSeries ASep 2025 · 2 sources
Alt Capital (lead), Hidden Capital (lead), ByFounders, Hanabi, Hanabi Capital, Perplexity Fund, Skyfall Ventures, Y Combinator
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 3
by search overlap
Grammarly8 shared keywordsGrammarly is an AI-powered writing assistant that helps users write with clarity and confidence across over 1 million apps and websites. The platform serves professionals, students, and teams through free and premium versions, and uses natural language processing to refine tone, suggest rewrites, and improve communication effectiveness.
Parloa7 shared keywordsParloa Labs is a research organization advancing the science and practice of artificial intelligence through deployments of voice AI agents. The organization publishes research openly and focuses on responsible development of AI systems, studying bias, safety, transparency, and trust in production environments.
Help Scout6 shared keywordsHelp Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.
Companies competing with Parahelp for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Parahelp do?
- Parahelp builds an AI-powered customer support agent that can be configured to integrate with external tools and APIs to resolve support tickets autonomously. The platform is designed for customer support operations teams seeking to automate ticket resolution at scale.
- Who founded Parahelp?
- Parahelp was founded by Anker Ryhl, Mads Liechti in 2024.
- Who are Parahelp's investors?
- Parahelp's investors include byFounders, Orange Collective, Skyfall Ventures, Y Combinator, Alt Capital, Hanabi Capital, Hidden Capital.
- How much funding has Parahelp raised?
- Parahelp has disclosed $18M raised across 1 round.
- Where is Parahelp headquartered?
- Parahelp is headquartered in San Francisco, US.