Open
YC W24San Francisco, US · Founded 2024 · 21 employees · Hiring · 3 known investors
Find your way into Open
100 people in our graph share verified history with the Open team — schools, employers, funds. One of them is your warm intro.
Muz Ashrafunlockedknows Mohammad Gharbat · together at Mollie (overlapped)
×2knows the team · via Mollie
×4knows the team · via Dublin City University
×3knows the team · via University of Jordan
×2knows the team · via Zid
Open builds AI systems for customer communication and support that automate ticket resolution, quality assurance, and customer insights in a single unified platform. The company serves businesses looking to consolidate fragmented customer service operations.
Also known as OpenCopilot · Opens
AI & Machine LearningDeveloper ToolsEnterprise SoftwareSaaSGenerative AICustomer ServiceCustomer SupportConversational AIAI AssistantUnited States of AmericaAmerica / CanadaPartly Remote
Founders & leadership· Y Combinator alumni (W24)
Open was founded in 2024 by Mohammad Gharbat and Mo Gharbat.
MG
Mohammad GharbatinFounderMohammad Gharbat is the founder of Open, which builds AI systems for customer communication and support that automate ticket resolution, quality assurance, and customer insights.
MG
Mo GharbatCEO
Investors · 3
Also in the syndicate · 2
Propeller FundSpacetime
Funding
SEC filings, press & company announcements$1.5M disclosed across 1 round · 2025
- $1.5Mpre-seed funding roundJan 2025 · 3 sources
Y Combinator (lead), Pioneer Fund, Propeller Fund, Spacetime
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 8
by search overlap
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Tidio31 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
Voiceflow Black29 shared keywordsVoiceflow provides a platform for building AI agents that handle customer interactions, starting with customer support. The company serves businesses looking to deploy conversational AI across customer-facing channels.
Kustomer28 shared keywordsKustomer is an AI-native customer experience (CX) platform that ties every interaction to a complete customer record so AI and human agents can respond with full context, automate conversations, and manage support workflows. It serves B2C and B2B companies looking to handle customer support, build loyalty, and grow revenue.
Companies competing with Open for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Open-source AI model developer MiniMax raises $2B in funding - SiliconANGLEsiliconangle.com · Jul 2026Frequently asked questions
- What does Open do?
- Open builds AI systems for customer communication and support that automate ticket resolution, quality assurance, and customer insights in a single unified platform. The company serves businesses looking to consolidate fragmented customer service operations.
- Who founded Open?
- Open was founded by Mohammad Gharbat, Mo Gharbat in 2024.
- Who are Open's investors?
- Open's investors include Y Combinator.
- How much funding has Open raised?
- Open has disclosed $1.5M raised across 1 round.
- Where is Open headquartered?
- Open is headquartered in San Francisco, US.