Fundraising Fox

Help Scout

Techstars '11

Cambridge, US · 6 known investors

helpscout.com ↗

Help Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.

AI & Machine LearningEnterprise SoftwareFuture of WorkSaaSin /1447019@helpscout

Founders & leadership

NFNick Francis
Nick FrancisCo-Founder and Chairman of the Board
DSDenny Swindle
Denny SwindleDistinguished Architect & Co-Founder
JMJared McDaniel
Jared McDanielVP of Product Design and Co-Founder

Investors · 6

ConvergeCambridge · $500K – $5M
FoundryBoulder · $250K – $15M
Foundry GroupNew York
TechstarsBoulder · $220K
Zelkova VenturesMiami Beach
Lead Edge CapitalreportedNew York · $50M – $400M

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