Chatwoot
YC W21San Francisco, US · Founded 2020 · 12 employees · 4 known investors
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657 people in our graph share verified history with the Chatwoot team — schools, employers, funds. One of them is your warm intro.
Tyler Wilsonunlockedknows Pranav Raj · together at Ey (overlapped)
×6knows the team · via Ey
×5knows the team · via Y Combinator
Chatwoot is an open-source customer communication platform that enables businesses to manage customer interactions across multiple channels. The company serves organizations seeking to enhance customer relationships through streamlined messaging and support tools.
AI & Machine LearningEnterprise SoftwareSaaSB2BCustomer SuccessOpen SourceCustomer ServiceCustomer SupportUnited States of AmericaAmerica / CanadaFully Remote
Founders & leadership· Y Combinator alumni (W21)
Chatwoot was founded in 2020 by Pranav Raj, Sojan Jose, and Nithin.
PR
Pranav Rajin𝕏Co-Founder & CEOFounder and CEO of Chatwoot, an open-source customer communication platform that enables businesses to manage customer interactions across multiple channels.
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Sojan Josein𝕏Co-FounderSojan Jose is CTO at Chatwoot and previously co-founded Marketfox, a Y Combinator-backed company.
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Nithin
Investors · 4
Funding
SEC filings, press & company announcements- Undisclosed amountSeedSep 2021
Goat Capital (lead), Uncorrelated Ventures (lead)
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 10
by search overlap
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Sprinklr205 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Yellow202 shared keywordsYellow.ai is an agentic AI platform for customer service automation that uses multi-LLM architecture and conversational data to help enterprises reduce operational costs and improve customer interactions. The platform serves global enterprises seeking to automate customer service operations.
Eesel195 shared keywordseesel AI builds AI "teammates" that connect to a company's tools and perform work tasks under human supervision, with autonomy increasing over time. The product targets support and enterprise teams and uses usage-based pricing tied to work completed.
Companies competing with Chatwoot for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Chatwoot do?
- Chatwoot is an open-source customer communication platform that enables businesses to manage customer interactions across multiple channels. The company serves organizations seeking to enhance customer relationships through streamlined messaging and support tools.
- Who founded Chatwoot?
- Chatwoot was founded by Pranav Raj, Sojan Jose, Nithin in 2020.
- Who are Chatwoot's investors?
- Chatwoot's investors include Y Combinator, Goat Capital, Hack VC, Uncorrelated Ventures.
- Where is Chatwoot headquartered?
- Chatwoot is headquartered in San Francisco, US.