Lively, Inc.
YC W17San Francisco, US · Founded 2016 · 195 employees · 18 known investors
Lively provides AI-powered customer service and support for the benefits administration industry, combining intelligent technology with human representatives to resolve employee and customer inquiries. The platform serves benefits administrators and employees seeking faster, more personalized service for health and financial benefits management.
Also known as Lively · LIVELY · Lively HSA · livelyme.com
Founders & leadership· Y Combinator alumni (W17)
Lively, Inc. was founded in 2016 by Alex Cyriac and Shobin Uralil.
Investors · 18
Also in the syndicate · 2
Company profile
researched Aug 2026Lively, Inc. operates a health and lifestyle employee benefits platform built around the Health Savings Account. Its product line spans HSAs for individuals and employer groups plus employer-sponsored accounts including Flexible Spending Accounts, Health Reimbursement Arrangements, Lifestyle Spending Accounts, Medical Travel Accounts, Commuter benefits, and COBRA and Direct Bill administration. Accounts are managed through a web dashboard and iOS/Android apps that support balance and transaction tracking, debit card management, claims initiation and receipt capture, eligible-expense lookup, and two-factor and biometric login. Lively is not itself a bank or FDIC-insured institution; it partners with financial institutions for deposit holding, with HSA cards issued by Choice Financial Group under a Visa or Mastercard license, and has historically offered investment functionality via a TD Ameritrade partnership.
The company's current platform framing is Lively Axis, described as an AI healthcare payments and benefits platform that unifies benefits administration, healthcare spending and investing by connecting account balances, employer rules and real-time carrier data. Stated Axis capabilities include automated file syncs and reconciliation, plain-language reporting, a smart debit card that routes funds at checkout, and AI features that surface missed tax-free reimbursements, guide enrollment decisions and complete account tasks. Lively also publishes research for HR audiences, including an Employee Benefits Market Check report and a 2026 AI in HR Report based on a survey of more than 250 HR leaders.
Public company data is mixed on scale: Y Combinator lists a team size of 195, while LeadIQ reports approximately 173 employees across North America, Europe and Asia and a headquarters address at 950 Mason Street #1355, San Francisco. Reported technologies in use include Kubernetes, Marketo, C3.js, Objective-C and Aha!.
Founding story
Co-founders Alex Cyriac (CEO) and Shobin Uralil (COO) began the effort after a 2015 conversation, according to a Forbes account, and built Lively to offer health savings accounts matching younger consumers' expectations for low or transparent fees and online management. Uralil has described the HSA as a "401(k) for healthcare" that is underused as an investment vehicle. The company was founded in 2016 and went through Y Combinator's Winter 2017 batch, with Aaron Epstein as primary partner.
Business model
Lively sells benefits accounts and administration to employers, brokers and consultants while offering HSAs directly to individuals. Published pricing lists HSAs as free for individuals and families and business HSA administration at $0.00 per employee per month subject to a $200 monthly minimum, with preferred pricing available on request; optional investment features may carry an additional fee. Because Lively partners with banks rather than holding deposits itself, revenue mechanics beyond stated administration and investment fees are not disclosed in the sources.
Sources describe per-employee-per-month administration pricing for employers (with a $200 monthly minimum), no fees for individual and family HSA holders, and possible additional fees for optional investing. No revenue figures are disclosed in the material.
Traction
Reported traction includes surpassing $2 billion in HSA assets (May 2025), roughly 173-195 employees, over 98% employer retention, more than $24 million in cumulative fees saved for account holders, a 4.8-star average from about 9,000 Apple App Store ratings, and Inc. 5000 listings in 2024, 2025-2026 (highest HSA provider in 2026). Total disclosed funding is reported at $122M as of July 2026.
Latest developments
In June 2026 Lively launched Lively Axis, an AI healthcare payments and benefits platform that connects account balances, employer rules and carrier data for partners and employers. The company also published a 2026 AI in HR Report surveying more than 250 HR leaders and announced it was the highest-ranked HSA provider on the 2026 Inc. 5000 list. Earlier developments include the April 2025 AI-powered HR bundle and passing $2 billion in HSA assets in May 2025.
▸Full profile — market position, technology, go-to-market, geography, history, risks & controversies
Market position
Lively positions itself as a modern, low-fee alternative to legacy HSA custodians and benefits administrators, and cites third-party recognition including Inc. 5000 rankings (No. 148 in 2024, highest-ranked HSA provider in 2026, listed each year since 2024) and high G2 and app-store ratings. Reported scale includes more than $2 billion in HSA assets as of May 2025. An App Store reviewer compares Lively directly with HealthEquity; the sources otherwise name no direct competitors.
Stated differentiators are transparent, zero-fee pricing for individuals, a consumer-grade interface across web and mobile, responsive customer support, and breadth of account types under one administrator. The company reports over 98% employer retention, cumulative account-holder fee savings exceeding $24 million, and a Net Promoter Score it says is three to four times the cited industry average of 16-34. The Axis platform's use of connected carrier and employer data plus AI-driven task completion is presented as a further point of separation.
Technology
The platform combines account administration with payments and data integrations: automated file syncs, reconciliation, claims syncing, a debit card that routes funds at checkout, and connections to employer rules and carrier data. Lively describes context-aware AI that identifies unreimbursed tax-free expenses, assists with enrollment choices and completes account tasks on a 24/7 basis. Reported infrastructure and tooling includes Kubernetes, C3.js, Objective-C, Marketo and Aha!. Mobile apps for iPhone provide two-factor authentication and biometric login.
Go-to-market
Direct self-service signup for individual account holders via the website and mobile apps, combined with a sales motion for employers, brokers and consultants through inbound contact forms. Distribution is extended through integrations and partnerships with benefits software vendors such as Selerix, and demand generation relies on content assets (HSA guides, open-enrollment materials, plan-choice calculators, and HR research reports) plus third-party review sites such as G2 and Trustpilot.
Individuals and families with HSA-eligible high-deductible health plans; employers and HR/benefits teams from mid-market to enterprise; and brokers, consultants and benefits-technology partners.
Geography
Headquartered in San Francisco, California (addresses cited include 950 Mason Street #1355 and, historically, 301 Howard Street, Suite 550). Products serve US employers and individuals and are tied to US tax-advantaged account rules; LeadIQ reports employees across three continents (North America, Europe and Asia).
History
Lively launched publicly in March 2017 and was named among the top eight companies at Y Combinator's W17 Demo Day. It raised $4.2M in September 2017 while adding TD Ameritrade-powered investing, $11M in Series A in October 2018, and a $27M Series B led by Costanoa Ventures in October 2019 that took total funding past $40M; an SEC-filing tracker recorded $21.9M raised in October 2019 from a $27M offering. A further round of $80M is reported for October 2021, with cumulative funding cited at $122M. The product line broadened from HSAs to FSAs, HRAs, LSAs, COBRA/Direct Bill and Medical Travel Accounts, with four additional Lifestyle Spending Accounts added in September 2023, an AI-powered HR administration bundle in April 2025, and the Lively Axis platform launched in June 2026.
Risks & controversies
App Store reviews include complaints about strict documentation requirements and declined reimbursements for pharmacy and childcare expenses, which Lively attributes to IRS substantiation rules. The company's terms note it is not a bank or FDIC-insured institution and that pass-through deposit insurance applies only if certain conditions are met, creating dependence on partner financial institutions. Employee and funding figures differ across sources (173 vs. 195 employees; $122M total funding reported by an aggregator vs. more than $40M reported at the 2019 Series B), and the 2021 $80M round is supported only by an aggregator listing.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 6
by search overlapCompanies competing with Lively, Inc. for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 16
launches, deals, and filingsAxis unifies benefits administration, healthcare spending and investing, connecting account balances, employer rules and real-time carrier data, and is positioned to let partners build connected healthcare and financial experiences.
Lively states it ranked as the highest HSA provider on the 2026 Inc. 5000 list and has appeared on the list every year since 2024.
Report based on a national survey of more than 250 HR leaders examining how HR teams apply AI to reimbursements, claims processing and data reconciliation.
$2B source ↗
An AI-powered product bundle aimed at reducing administrative work for HR and benefits teams while helping employees navigate health and wellness benefits.
Lively secured the No. 148 position on the 2024 Inc. 5000 list of fastest-growing private companies in North America.
Lively added four new Lifestyle Spending Account offerings to its existing five LSA products.
Selerix, a cloud-based employee benefits and engagement software provider, announced a strategic integration with Lively covering HSA and FSA products.
LeadIQ lists Lively's most recent funding round as occurring on October 13, 2021 for $80M.
$80M source ↗
Series B with participation from Ally Ventures, Liquid 2 Ventures, PJC, Teamworthy Ventures, Streamlined Ventures and Y Combinator; proceeds earmarked for technology investment, expanded consumer tools and hiring in healthcare, payments and customer service.
$27M source ↗
$11M source ↗
$4.2M source ↗
Alongside a $4.2M raise, Lively added investment capabilities for health savings accounts in partnership with TD Ameritrade.
TechCrunch selected Lively among the top eight companies presenting at Y Combinator Winter 2017 Demo Day 2.
Lively publicly launched a paperless, digital way for employees to manage health savings accounts, following participation in Y Combinator's Winter 2017 batch.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
▸Research sources · 8
primary sources listed
- Lively, Inc.livelyme.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Lively, Inc. do?
- Lively is a San Francisco benefits platform offering HSAs, FSAs and other flexible spending accounts to individuals, employers and brokers.
- Who founded Lively, Inc.?
- Lively, Inc. was founded by Alex Cyriac, Shobin Uralil in 2016.
- Who are Lively, Inc.'s investors?
- Lively, Inc.'s investors include B Capital Group, B4 Capital, Costanoa Ventures, Fifty Years, FundersClub, Lobby Capital, Olive Tree Capital, PJC and 8 more.
- Where is Lively, Inc. headquartered?
- Lively, Inc. is headquartered in San Francisco, US.

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