LeadDesk
Founded 2009 · 195 employees on LinkedIn · 2 known investors
LeadDesk provides cloud-based contact center software for outbound sales and customer service, used by contact center agents and businesses of varying sizes. The company is a public, European firm operating local teams across multiple countries.
Investors · 2
Competitors · 9
by search overlap
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RingCentral265 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Dialpad203 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Sprinklr197 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Talkdesk188 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
CloudTalk179 shared keywordsCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.
Aircall147 shared keywordsAircall is an AI-powered cloud platform that combines intelligent voice agents, automated workflows, and real-time coaching for sales and support teams. It integrates with over 250 business applications to automate call handling, optimize routing, and provide insights from customer interactions.
Netezza133 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
Callminer123 shared keywordsCallMiner provides an AI-powered conversation intelligence and customer experience automation platform that captures and analyzes omnichannel customer interactions such as calls, emails, texts, and surveys. It serves enterprises across sectors including technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel to improve CX, agent performance, and workflow automation.
Companies competing with LeadDesk for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does LeadDesk do?
- LeadDesk provides cloud-based contact center software for outbound sales and customer service, used by contact center agents and businesses of varying sizes. The company is a public, European firm operating local teams across multiple countries.
- Who are LeadDesk's investors?
- LeadDesk's investors include Dawn Capital, Viking Growth.