Talkdesk
500 GlobalSan Francisco, US · Delaware corporation · 6 known investors
Talkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
AI & Machine LearningCloud ComputingDeveloper ToolsEnterprise SoftwareSaaS
Founders & leadership
TP

Tiago PaivainCEO
CF
Cristina Fonseca
Board
JS

Investors · 6
Reported raises · per SEC filings
Form D private placements$143.3M disclosed across 1 round · 2020
▶$143.3MraisedAug 2020 · 13 investors · Other TechnologyRule 506(b)
▶$143.3MraisedAug 2020 · 13 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Tiago PaivaExecutive Officer, Director
- Josh SteinDirector
- Offering amount
- $143.3M
- Amount sold
- $143.3M
- First sale
- Jul 2020
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Founder mafia
3 people who came through Talkdesk went on to found or lead other companies.
Competitors · 10
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Dialpad1845 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
CloudTalk1684 shared keywordsCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.
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Help Scout1224 shared keywordsHelp Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.
Aircall1193 shared keywordsAircall is an AI-powered cloud platform that combines intelligent voice agents, automated workflows, and real-time coaching for sales and support teams. It integrates with over 250 business applications to automate call handling, optimize routing, and provide insights from customer interactions.
Convin1108 shared keywordsConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
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In the news
Frequently asked questions
- What does Talkdesk do?
- Talkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
- Who founded Talkdesk?
- Talkdesk was founded by Tiago Paiva.
- Who are Talkdesk's investors?
- Talkdesk's investors include 500 Global, Amity Ventures, SGH Capital, Storm Ventures, Threshold Ventures, Uncommon.
- How much funding has Talkdesk raised?
- Talkdesk has disclosed $143.3M raised across 1 round.
- Where is Talkdesk headquartered?
- Talkdesk is headquartered in San Francisco, US.



