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Sprinklr, Inc.

NYSE: CXMUnicorn · $4B

New York, US · Founded 2009 · Incorporated in Delaware · 5,276 employees on LinkedIn · 13 known investors

Find your way into Sprinklr, Inc.

814 people in our graph share verified history with the Sprinklr, Inc. team — schools, employers, funds. One of them is your warm intro.

Gina Carfagnounlockedknows Ragy Thomas · together at Epsilon Interactive Services Group (overlapped)
×4knows the team · via Lenovo
×4knows the team · via Sprinklr
×2knows the team · via AMD
knows the team · via Hartwick College

Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.

AI & Machine LearningEnterprise SoftwareMarketing TechSaaS

Founders & leadership

Sprinklr, Inc. was founded in 2009 by Ragy Thomas.

RTRagy Thomas
Ragy ThomasFounder & Chairman of the BoardRagy Thomas founded Sprinklr (NYSE:CXM) in 2009 and now serves as its Chairman, having built the company into a public enterprise software provider. He is also Co-Founder and Co-CEO of UnifyApps, which works on unifying enterprise systems into AI-driven workflows, and he is active as an angel investor and advisor.
MSMurali Swaminathan
Murali SwaminathanEVP2015–2021Executive Officer, Director at Sprinklr
CL
Christopher LynchExecutive
CDCarlos Dominguez
Carlos DominguezExecutive Chairman & Customer Evangelist2019–2023Carlos spent 22 years at Cisco Systems in various roles, including as a technology evangelist, and previously held management positions at Timeplex and Bell Atlantic. He is currently Director at Sprinklr, guiding strategy and leading marketing, sales, services, and partnerships.
RRRory Read
Rory ReadPresident and CEORory Read is President and CEO of Sprinklr. He previously served as President and CEO of Vonage from 2020 to 2024, and held senior leadership roles at Dell Technologies, Advanced Micro Devices, Lenovo, and IBM across four decades in technology, including a bachelor's degree in information sciences from Hartwick College.

Board

CLCarey Lai
Carey LaiInvestor, Former Board Member2013–2015Co-Founder & General Partner at Conductive Ventures
NANeeraj Agrawal
Neeraj AgrawalBoard MemberGeneral Partner at Battery Ventures
JM
John McMahonBoard director

Investors · 13

Battery Ventureslisted by Battery VenturesBoston · $500K – $100M

How we know: Battery Ventures's portfolio page · the S-1 prospectus · funding news · press coverage · Not right? Tell us

Conductive Ventureslisted by Conductive VenturesMountain View

How we know: Conductive Ventures's portfolio page · the VCSheet dataset · Not right? Tell us

ICONIQlisted by ICONIQSan Francisco

How we know: company funding news (hacker news) · Not right? Tell us

JC2 Ventureslisted by JC2 VenturesMenlo Park
Oregon Venture Fundlisted by Oregon Venture FundPortland · $500K – $5M
Sixth Streetlisted by Sixth StreetSan Francisco · $50M – $2.5B
Valor Capital Grouplisted by Valor Capital GroupNew York · $100K – $5M

How we know: the VCSheet dataset · Not right? Tell us

Hellman & FriedmanreportedSan Francisco

How we know: the S-1 prospectus · press coverage · Not right? Tell us

ICONIQ CapitalreportedSan Francisco · $5M – $100M

How we know: press coverage · Not right? Tell us

Intel CapitalreportedSanta Clara · $1M – $20M

How we know: a partner's Signal profile · funding news · press coverage · Not right? Tell us

Also in the syndicate · 2

Sixth Street GrowthTemasek Holdings

Reported raises · per SEC filings

Form D private placements

$40M disclosed across 1 of 2 rounds · 2014–2020

▶$40MraisedMay 2014 · 5 investors · Other
Rule 506(b)
Officers, directors & promoters on the filing
  • Ragy ThomasExecutive Officer, Director
  • Murali SwaminathanExecutive Officer, Director
  • Carey LaiDirector
  • Neeraj AgrawalDirector
  • Christopher LynchExecutive Officer
  • John McMahonDirector
  • Carlos DominguezDirector
Offering amount
$40M
Amount sold
$40M
Proceeds to insiders
$2.5M
First sale
Apr 2014
Incorporated
Corporation, Delaware, 2011
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Valuation · disclosed

Disclosed events
$4Bvaluation at IPOJun 2021 · $16.00/share · 424B4
filing ↗

Source: SEC prospectus filings, and round valuations the company or its investors disclosed — follow each entry's link for the claim.

Founder mafia

The Sprinklr mafia →

15 people who came through Sprinklr went on to found or lead other companies.

Jeffrey SternbergDirector, Paid MediaFounded HuntclubAayush NaikMachine Learning InternFounded HypercubicChetan MandaInternFounded MochatradeCameron BarraganDirector of Commerce SolutionsFounded Sonar SoftwareRagy ThomasExecutive Officer, DirectorFounded UnifyappsLukas QuanstromSenior Director of Client SuccessFounded OnticGagan JainVP of EngineeringFounded OnticJonathan CorbinVP, Customer SuccessFounded Maven AGIPavitar SinghV.P Product DevelopmentFounded UnifyappsAref JdeyEngagement Manager - EMEAFounded FalconHQAkash MandalSenior Product EngineerFounded AurvaRob VandenbergVice President of Strategic Alliances, Americas and APJIFounded Lingotek

+ 3 more →

Competitors · 7

by search overlap
Sprout Social11411 shared keywordsSprout Social offers a social media management platform with AI, automation, integrations and analytics tools for marketing teams. The product helps teams manage social content, customer interactions, workflows and performance reporting from a single platform.
Hootsuite8826 shared keywordsHootsuite is a social media management platform that helps organizations manage, analyze, and optimize their social media presence across multiple networks. The company serves businesses of all sizes, from small companies to enterprises, providing tools for social marketing, listening, employee advocacy, and customer service.
Buffer7223 shared keywordsBuffer is a social media management platform that enables small businesses, creators, and individuals to schedule posts, analyze engagement, and manage their presence across multiple social networks. The company provides tools for organic marketing and content distribution beyond publishing, including analytics and micro-site building capabilities.
Zendesk5840 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Brandwatch Exits false4803 shared keywordsBrandwatch provides social media management and marketing intelligence platforms that enable brands and agencies to monitor, analyze, and manage their digital presence and execute data-driven social strategies.
Later4730 shared keywordsLater is a platform for influencer marketing, social media management, and creator commerce that helps brands plan content, run campaigns, and track performance alongside creators.
Metricool3805 shared keywordsMetricool is a social media management and analytics tool that helps professionals schedule content, measure performance, and manage their presence across social platforms. It serves content creators, marketers, and businesses managing multiple social media accounts.

Companies competing with Sprinklr, Inc. for the same Google search keywords, organic and paid, via search-intersection analysis.

Acquisitions · 1

Early investors' stakes continue via these deals
Get Satisfaction

Get Satisfaction was a San Francisco-based platform that helped businesses build online customer communities and provide crowd-sourced customer support.

In the news

Sprinklr launches AI features for real-time customer actions By Investing.cominvesting.com · Jul 2026Sprinklr (CXM): Buy, Sell, or Hold Post Q1 Earnings?finance.yahoo.com · Jul 2026Sprinklr raises $200M on $2.7B valuation four years after last investment | TechCrunchtechcrunch.com · Sep 2020Sprinklr Raises $105M to Grow Social Media Management Softwarewsj.com · Jul 2016Sprinklr raises $46M in 'unicorn' valuationfortune.com · Mar 2015Sprinklr Teams Up With Iconiq at $500M-Plus Valuationblogs.wsj.com · Apr 2014Sprinklr raises USD17.5 million in Series C fundingvcpost.com · Nov 2013

Frequently asked questions

What does Sprinklr, Inc. do?
Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Who founded Sprinklr, Inc.?
Sprinklr, Inc. was founded by Ragy Thomas in 2009.
Who are Sprinklr, Inc.'s investors?
Sprinklr, Inc.'s investors include Azure Capital Partners, Battery Ventures, Conductive Ventures, ICONIQ, JC2 Ventures, Oregon Venture Fund, Sixth Street, Valor Capital Group and 3 more.
How much funding has Sprinklr, Inc. raised?
Sprinklr, Inc. has disclosed $40M raised across 1 of its 2 known rounds.
Where is Sprinklr, Inc. headquartered?
Sprinklr, Inc. is headquartered in New York, US.