Fundraising Fox
/Companies
Sign in

Chatdesk

New York, US · Founded 2016 · Delaware corporation · 11 known investors

Find your way into Chatdesk

Sign up to see every warm intro you have to Chatdesk

  • Paths you didn't know you had: your email and LinkedIn already hold routes to the Chatdesk team. We find them for you
  • 2nd- and 3rd-degree connections: the friend-of-a-friend routes that take hours to manually find through your inbox or LinkedIn
  • Answers now, not in days: momentum is everything in a raise. Skip asking around whether someone knows someone

Days of research, done the moment you sign in, with every route ranked by how warm it is.

Sign up with GoogleAlready have an account? Log in

Chatdesk provides a managed customer support service that handles engagement, moderation, and ticket management across social channels including Facebook, Instagram, Twitter, and TikTok. It offers 24/7 coverage using trained agents ("Superfans") to respond to messages, comments, and social ads on behalf of brands.

E-commerceEnterprise SoftwareFuture of WorkMarketing TechSaaS

Founders & leadership

Chatdesk was founded in 2016 by Aneto Okonkwo.

AO
Aneto OkonkwoCo-founder
A
AndrewCo-founder

Investors · 11

Fika VenturesreportedCulver City · $250K – $2M

How we know: afrotech.com · funding news · Not right? Tell us

Harlem Capitalreported

How we know: afrotech.com · Not right? Tell us

Hustle FundreportedSan Carlos · $150K

How we know: afrotech.com · Not right? Tell us

Lunch PartnersreportedNew York · $150K – $250K

How we know: afrotech.com · Not right? Tell us

Menlo VenturesreportedSan Francisco · $1M – $20M

How we know: afrotech.com · funding news · Not right? Tell us

Partech VenturesreportedParis · $200K – $50M

How we know: afrotech.com · Not right? Tell us

Serena VenturesreportedNew York · $100K – $500K

How we know: afrotech.com · funding news · Not right? Tell us

Slow VenturesreportedSan Francisco · $50K – $1M

How we know: afrotech.com · Not right? Tell us

Susa VenturesreportedSan Francisco · $1M – $5M

How we know: afrotech.com · Not right? Tell us

Also in the syndicate · 1

Stormbreaker Ventures

Funding

SEC filings, press & company announcements

$9M disclosed across 2 of 4 rounds · 2017–2022

▶$2MraisedDec 2017 · 10 investors · Other
Rule 506(b)
Officers, directors & promoters on the filing
  • Aneto OkonkwoExecutive Officer, Director
Offering amount
$2M
Amount sold
$2M
First sale
Dec 2017
Incorporated
Corporation, Delaware, 2016
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Related companies · 10

Zendesk New YorkThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
TextExpanderTextExpander offers a text expansion tool that lets teams insert reusable snippets to save time and keep communication consistent. It serves teams such as support reps, clinicians, and recruiters.
MagicalMagical provides workflow automation software that uses AI to eliminate repetitive manual tasks for enterprise teams. The platform automates business processes across various workflows and departments.
TidioTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
RingCentralRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
HiverHiver Omni is an AI-powered omnichannel platform for customer support teams that unifies email, chat, Slack, voice, WhatsApp, and SMS into one interface, with AI agents handling complex multi-step requests and integrations pulling real-time customer data from CRM, project management, and collaboration tools. It serves support, finance, and IT teams at organizations with complex support operations.
PipedrivePipedrive is a cloud-based customer relationship management (CRM) platform designed for small and medium-sized businesses to manage sales pipelines, track leads, and automate sales processes. The platform provides visual sales funnel management, email marketing integration, customer tracking, and reporting tools to help sales teams close more deals efficiently.
GorgiasGorgias provides a helpdesk platform for customer support agents, serving e-commerce merchants and brands. The company delivers automation and support workflow tools to streamline customer service operations.
FrontFront is a support and sales platform that combines messaging, internal collaboration, and AI automation to handle customer requests and sales workflows. It serves sales and customer service teams across multiple communication channels.
MaestrolabsTeamsMaestro captures and organizes notes from Microsoft Teams calls, automatically generating summaries and action items for team members. The product targets enterprise teams seeking to reduce manual note-taking and improve meeting follow-through.

Companies working in the same space as Chatdesk.

Frequently asked questions

What does Chatdesk do?
Chatdesk provides a managed customer support service that handles engagement, moderation, and ticket management across social channels including Facebook, Instagram, Twitter, and TikTok. It offers 24/7 coverage using trained agents ("Superfans") to respond to messages, comments, and social ads on behalf of brands.
Who founded Chatdesk?
Chatdesk was founded by Aneto Okonkwo in 2016.
Who are Chatdesk's investors?
Chatdesk's investors include Cultivation Capital, Fika Ventures, Harlem Capital, Hustle Fund, Lunch Partners, Menlo Ventures, Partech Ventures, Serena Ventures and 2 more.
How much funding has Chatdesk raised?
Chatdesk has disclosed $9M raised across 2 of its 4 known rounds.
Where is Chatdesk headquartered?
Chatdesk is headquartered in New York, US.