Front
YC S14San Francisco, US · Founded 2013 · 385 employees · 10 known investors
Front is a support and sales platform that combines messaging, internal collaboration, and AI automation to handle customer requests and sales workflows. It serves sales and customer service teams across multiple communication channels.
AI & Machine LearningEnterprise SoftwareFuture of WorkSaaSSales TechUnited States of AmericaAmerica / CanadaPartly Remote
Founders & leadership· Y Combinator alumni (S14)
Front was founded in 2013 by Mathilde Collin and Laurent Perrin.
MC
Investors · 10
Battery VenturesBoston · $500K – $100M
Coatue ManagementNew York · $1M – $20M
FundersClubSan Francisco · $250K – $5M
Hypothesis
Kleiner PerkinsMenlo Park · $500K – $15M
Sinai Capital Partners
Spice CapitalNew York · $100K – $250Kvia Maya Bakhai · inferred
Uncork CapitalSan Francisco · $3M – $5M
Vine VenturesNew York · $1M – $10M
Y CombinatorSan Francisco · $500K
Founder mafia
4 people who came through Front went on to found or lead other companies.
Competitors · 8
by search overlap
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Hiver1344 shared keywordsHiver is an AI-native customer service platform that unifies email, chat, Slack, voice, social, and WhatsApp into one workspace, with AI Agents that triage tickets, draft replies, and run multi-step resolutions across connected tools like Salesforce, Shopify, Jira, and NetSuite. It serves support teams handling complex, high-volume requests and offers both an omnichannel product and a Gmail-based helpdesk.
Help Scout960 shared keywordsHelp Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.
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Pipedrive677 shared keywordsPipedrive is a cloud-based customer relationship management (CRM) platform designed for small and medium-sized businesses to manage sales pipelines, track leads, and automate sales processes. The platform provides visual sales funnel management, email marketing integration, customer tracking, and reporting tools to help sales teams close more deals efficiently.
Atlassian675 shared keywordsAtlassian offers a teamwork platform combining project planning, knowledge management, and AI orchestration tools for teams and their AI agents. Its products help organizations plan, execute, and deliver work at scale.
Fyxer632 shared keywordsFyxer is an email productivity tool that integrates with Gmail and Outlook to help teams manage communications and reduce time spent in email. It offers enterprise-grade security and centralized administration controls for organizations.
Companies competing with Front for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Front do?
- Front is a support and sales platform that combines messaging, internal collaboration, and AI automation to handle customer requests and sales workflows. It serves sales and customer service teams across multiple communication channels.
- Who founded Front?
- Front was founded by Mathilde Collin, Laurent Perrin in 2013.
- Who are Front's investors?
- Front's investors include Battery Ventures, Coatue Management, FundersClub, Hypothesis, Kleiner Perkins, Sinai Capital Partners, Spice Capital, Uncork Capital and 2 more.
- Where is Front headquartered?
- Front is headquartered in San Francisco, US.