Gorgias
Techstars '15San Francisco, US · 14 known investors
Gorgias provides a helpdesk platform for customer support agents, serving e-commerce merchants and brands. The company delivers automation and support workflow tools to streamline customer service operations.
AI & Machine LearningData & InfrastructureE-commerceRetail TechSaaS
Founders & leadership
Board
Investors · 14
AlvenParis
Amplify PartnersMenlo Park · $500K – $5M
ConvergeCambridge · $500K – $5M
CRV (Charles River Ventures)San Francisco · $250K – $5M
Forerunner VenturesSan Francisco · $1M – $20M
GreycroftNew York · $100K – $5M
Kortschak Investments L.P.Aspenvia Walter Kortschak · inferred
Sapphire VenturesMenlo Park · $5M – $20M
TechstarsBoulder · $220K
Transpose Platform ManagementHouston
Flex Capital PartnersreportedSan Francisco · $500K – $2M
GTMfundreportedScottsdale · $500K – $1.5M
SaaStr FundreportedPalo Alto
World Innovation LabreportedPalo Alto
Competitors · 6
by search overlap
Zendesk1652 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Help Scout1035 shared keywordsHelp Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.
Hiver946 shared keywordsHiver is an AI-native customer service platform that unifies email, chat, Slack, voice, social, and WhatsApp into one workspace, with AI Agents that triage tickets, draft replies, and run multi-step resolutions across connected tools like Salesforce, Shopify, Jira, and NetSuite. It serves support teams handling complex, high-volume requests and offers both an omnichannel product and a Gmail-based helpdesk.
Tidio687 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
TextExpander684 shared keywordsTextExpander offers a text expansion tool that lets teams insert reusable snippets to save time and keep communication consistent. It serves teams such as support reps, clinicians, and recruiters.
Sprinklr614 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Companies competing with Gorgias for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
9 Best Gorgias Alternatives in 2026 (Escaping the Success Tax, With the Math) | Drag Blogdragapp.com · Jul 2026Frequently asked questions
- What does Gorgias do?
- Gorgias provides a helpdesk platform for customer support agents, serving e-commerce merchants and brands. The company delivers automation and support workflow tools to streamline customer service operations.
- Who are Gorgias's investors?
- Gorgias's investors include Alven, Amplify Partners, Converge, CRV (Charles River Ventures), Forerunner Ventures, Greycroft, Kortschak Investments L.P., Sapphire Ventures and 6 more.
- Where is Gorgias headquartered?
- Gorgias is headquartered in San Francisco, US.