AmplifAI
Miami, US · Founded 2020 · 164 employees on LinkedIn · 4 known investors
Find your way into AmplifAI
266 people in our graph share verified history with the AmplifAI team — schools, employers, funds. One of them is your warm intro.
Prashant Shahunlockedknows Sean Minter · together at AT&T (overlapped)
knows the team · via AT&T
knows the team · via Alorica
×9knows the team · via Southern Methodist University
AmplifAI provides an AI-enabled platform for performance and customer experience management in contact centers, unifying data from voice, chat, email, and other sources to deliver role-specific insights and recommended actions. The platform serves contact center teams of all levels—from frontline associates to senior leaders—across sales, support, and collections operations.
Founders & leadership
AmplifAI was founded in 2020 by Sean Minter.
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Sean Minterin𝕏CEO, Founder, Board MemberSean Minter is founder and CEO of AmplifAI, an AI platform for contact center performance and customer experience management. He has previously started and led multiple companies and serves on the board of the Blackstone Launchpad at University of Texas at Dallas.
Investors · 4
Founder mafia
2 people who came through AmplifAI went on to found or lead other companies.
Competitors · 10
by search overlap
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Sprinklr360 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Dialpad354 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Convin344 shared keywordsConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
RingCentral306 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Balto303 shared keywordsBalto provides real-time AI guidance for contact center agents during calls, suggesting responses and coaching in the moment to improve sales, customer service, and collections conversations. The company also offers real-time quality assurance, coaching tools, and notetaking solutions for contact centers.
Talkdesk301 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
CloudTalk263 shared keywordsCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.
Level AI243 shared keywordsLevel AI helps enterprises analyze and derive business intelligence from customer conversations using AI. The platform enables CX teams to turn dialogue data into actionable insights for improving people, processes, and AI systems.
Verint237 shared keywordsVerint is a leader in customer experience (CX) automation, providing an open platform and AI-powered bots to enterprise customers. The company serves major brands worldwide with AI-driven solutions to deliver business outcomes at scale.
Companies competing with AmplifAI for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does AmplifAI do?
- AmplifAI provides an AI-enabled platform for performance and customer experience management in contact centers, unifying data from voice, chat, email, and other sources to deliver role-specific insights and recommended actions. The platform serves contact center teams of all levels—from frontline associates to senior leaders—across sales, support, and collections operations.
- Who founded AmplifAI?
- AmplifAI was founded by Sean Minter in 2020.
- Who are AmplifAI's investors?
- AmplifAI's investors include Breyer Capital, Dallas Venture Capital, Greycroft, LiveOak Ventures.
- Where is AmplifAI headquartered?
- AmplifAI is headquartered in Miami, US.