AmplifAI
Miami, US · 4 known investors
AmplifAI provides an AI-enabled platform for performance and customer experience management in contact centers, unifying data from voice, chat, email, and other sources to deliver role-specific insights and recommended actions. The platform serves contact center teams of all levels—from frontline associates to senior leaders—across sales, support, and collections operations.
AI & Machine LearningEnterprise SoftwareSaaS
Founders & leadership
SM

Investors · 4
Competitors · 10
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Companies competing with AmplifAI for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does AmplifAI do?
- AmplifAI provides an AI-enabled platform for performance and customer experience management in contact centers, unifying data from voice, chat, email, and other sources to deliver role-specific insights and recommended actions. The platform serves contact center teams of all levels—from frontline associates to senior leaders—across sales, support, and collections operations.
- Who founded AmplifAI?
- AmplifAI was founded by Sean Minter.
- Who are AmplifAI's investors?
- AmplifAI's investors include Breyer Capital, Dallas Venture Capital, Greycroft, LiveOak Ventures.
- Where is AmplifAI headquartered?
- AmplifAI is headquartered in Miami, US.
