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AmplifAI

Miami, US · Founded 2020 · 164 employees on LinkedIn · 5 known investors

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AmplifAI provides an AI-enabled platform for performance and customer experience management in contact centers, unifying data from voice, chat, email, and other sources to deliver role-specific insights and recommended actions. The platform serves contact center teams of all levels—from frontline associates to senior leaders—across sales, support, and collections operations.

AI & Machine LearningEnterprise SoftwareSaaS

Founders & leadership

AmplifAI was founded in 2020 by Sean Minter.

SMSean Minter
Sean MinterCEO, Founder, Board MemberSean Minter is founder and CEO of AmplifAI, an AI platform for contact center performance and customer experience management. He has previously started and led multiple companies and serves on the board of the Blackstone Launchpad at University of Texas at Dallas.

Investors · 5

Dallas Venture Capitallisted by Dallas Venture CapitalDallas

How we know: Dallas Venture Capital's portfolio page · open dataset · 5k.vc investor directory · Not right? Tell us

Greycroftlisted by GreycroftNew York · $100K – $5M

How we know: Greycroft's portfolio page · the VCSheet dataset · Not right? Tell us

LiveOak Ventureslisted by LiveOak VenturesAustin · $500K – $10M

How we know: LiveOak Ventures's portfolio page · open dataset · 5k.vc investor directory · Not right? Tell us

CVS Health VenturesreportedWoonsocket

How we know: a partner's Signal profile · Not right? Tell us

Founder mafia

2 people who came through AmplifAI went on to found or lead other companies.

Erik LeungFounding PartnerFounded SimplifaiBård MyrstadBoard MemberFounded Simplifai

Related companies · 10

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DialpadDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
ConvinConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
RingCentralRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
BaltoBalto provides real-time AI guidance for contact center agents during calls, suggesting responses and coaching in the moment to improve sales, customer service, and collections conversations. The company also offers real-time quality assurance, coaching tools, and notetaking solutions for contact centers.
TalkdeskTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
CloudtalkCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.
Level AILevel AI helps enterprises analyze and derive business intelligence from customer conversations using AI. The platform enables CX teams to turn dialogue data into actionable insights for improving people, processes, and AI systems.
VerintVerint is a leader in customer experience (CX) automation, providing an open platform and AI-powered bots to enterprise customers. The company serves major brands worldwide with AI-driven solutions to deliver business outcomes at scale.

Companies working in the same space as AmplifAI.

Frequently asked questions

What does AmplifAI do?
AmplifAI provides an AI-enabled platform for performance and customer experience management in contact centers, unifying data from voice, chat, email, and other sources to deliver role-specific insights and recommended actions. The platform serves contact center teams of all levels—from frontline associates to senior leaders—across sales, support, and collections operations.
Who founded AmplifAI?
AmplifAI was founded by Sean Minter in 2020.
Who are AmplifAI's investors?
AmplifAI's investors include Breyer Capital, Dallas Venture Capital, Greycroft, LiveOak Ventures, CVS Health Ventures.
Where is AmplifAI headquartered?
AmplifAI is headquartered in Miami, US.