Balto
St. Louis, US · Founded 2018 · 11 known investors
Find your way into Balto
Sign up to see every warm intro you have to Balto
- Paths you didn't know you had: your email and LinkedIn already hold routes to the Balto team. We find them for you
- 2nd- and 3rd-degree connections: the friend-of-a-friend routes that take hours to manually find through your inbox or LinkedIn
- Answers now, not in days: momentum is everything in a raise. Skip asking around whether someone knows someone
Days of research, done the moment you sign in, with every route ranked by how warm it is.
Balto provides real-time AI guidance for contact center agents during calls, suggesting responses and coaching in the moment to improve sales, customer service, and collections conversations. The company also offers real-time quality assurance, coaching tools, and notetaking solutions for contact centers.
Founders & leadership
Balto was founded in 2018 by Marc Bernstein and Chris Kontes.


Board
Investors · 11
How we know: OCA Ventures's portfolio page · balto.ai · Not right? Tell us
How we know: Saas Ventures, L.L.C.'s portfolio page · Not right? Tell us
How we know: Sandalphon Capital's portfolio page · balto.ai · Not right? Tell us
How we know: Sierra Ventures's portfolio page · board seat on SEC Form D · balto.ai · Not right? Tell us
How we know: balto.ai · Not right? Tell us
How we know: balto.ai · Not right? Tell us
How we know: balto.ai · funding news · Not right? Tell us
How we know: balto.ai · Not right? Tell us
Also in the syndicate · 2
Funding
SEC filings, press & company announcements$51.4M disclosed across 4 of 5 rounds · 2018–2021
- $37.5MSeries BAug 2021 · 3 sources
Stripes (lead), Atreides Management, Cultivation Capital, Jump Capital, OCA Ventures, RingCentral Ventures, SaaS Venture Capital, Sandalphon Capital, Sierra Ventures, Stage Venture Partners, TIA Ventures
Source ↗ - Undisclosed amountSeries AOct 2020Source ↗
▶$10MraisedOct 2020 · 9 investors · OtherRule 506(b)
- Davidson GirardExecutive Officer, Director
- Marc BernsteinExecutive Officer, Director
- Tamim Abdul MajidDirector
- Tim GuleriDirector
- Christopher KontesExecutive Officer, Director
- Offering amount
- $10M
- Amount sold
- $10M
- First sale
- Oct 2020
- Incorporated
- Corporation, Delaware, 2018
- Federal exemptions
- 06b
▶$3MraisedOct 2019 · 9 investors · OtherRule 506(b)
- Christopher KontesExecutive Officer, Director
- Tamim Abdul MajidDirector
- Marc BernsteinExecutive Officer, Director
- Davidson GirardExecutive Officer
- Alex RubalcavaDirector
- Offering amount
- $3M
- Amount sold
- $3M
- First sale
- Oct 2019
- Incorporated
- Corporation, Delaware, 2018
- Federal exemptions
- 06b
▶$855KraisedSep 2018 · 8 investors · OtherRule 506(b)
- Christopher KontesExecutive Officer, Director
- Alex RubalcavaDirector
- Marc BernsteinExecutive Officer, Director
- Davidson GirardExecutive Officer
- Offering amount
- $1.1M
- Amount sold
- $855K
- First sale
- Aug 2018
- Incorporated
- Corporation, Delaware, 2018
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
In the news
Frequently asked questions
- What does Balto do?
- Balto provides real-time AI guidance for contact center agents during calls, suggesting responses and coaching in the moment to improve sales, customer service, and collections conversations. The company also offers real-time quality assurance, coaching tools, and notetaking solutions for contact centers.
- Who founded Balto?
- Balto was founded by Marc Bernstein, Chris Kontes in 2018.
- Who are Balto's investors?
- Balto's investors include OCA Ventures, Saas Ventures, L.L.C., Sandalphon Capital, Sierra Ventures, Atreides Management, Cultivation Capital, Jump Capital, Stripes and 1 more.
- How much funding has Balto raised?
- Balto has disclosed $51.4M raised across 4 of its 5 known rounds.
- Where is Balto headquartered?
- Balto is headquartered in St. Louis, US.









