Balto
St. Louis, US · 10 known investors
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Balto provides real-time AI guidance for contact center agents during calls, suggesting responses and coaching in the moment to improve sales, customer service, and collections conversations. The company also offers real-time quality assurance, coaching tools, and notetaking solutions for contact centers.
Founders & leadership
Investors · 10
Also in the syndicate · 2
Funding
SEC filings, press & company announcements$37.5M disclosed across 1 of 2 rounds · 2020–2021
- $37.5MSeries BAug 2021 · 3 sources
Stripes (lead), Atreides Management, Cultivation Capital, Jump Capital, OCA Ventures, RingCentral Ventures, SaaS Venture Capital, Sandalphon Capital, Sierra Ventures, Stage Venture Partners, TIA Ventures
Source ↗ - Undisclosed amountSeries AOct 2020Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
In the news
Frequently asked questions
- What does Balto do?
- Balto provides real-time AI guidance for contact center agents during calls, suggesting responses and coaching in the moment to improve sales, customer service, and collections conversations. The company also offers real-time quality assurance, coaching tools, and notetaking solutions for contact centers.
- Who founded Balto?
- Balto was founded by Marc Bernstein, Chris Kontes.
- Who are Balto's investors?
- Balto's investors include Sandalphon Capital, Sierra Ventures, Atreides Management, Cultivation Capital, Jump Capital, OCA Ventures, Stripes, TIA Ventures.
- How much funding has Balto raised?
- Balto has disclosed $37.5M raised across 1 of its 2 known rounds.
- Where is Balto headquartered?
- Balto is headquartered in St. Louis, US.