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Level AI

Mountain View, US · Founded 2018 · 222 employees on LinkedIn · 5 known investors

Level AI helps enterprises analyze and derive business intelligence from customer conversations using AI. The platform enables CX teams to turn dialogue data into actionable insights for improving people, processes, and AI systems.

Founders & leadership

Level AI was founded in 2018 by Ashish Nagar and Sumeet Khullar.

ANAshish Nagar
Ashish NagarinFounder & CEOAshish Nagar is founder and CEO of Level AI, which uses AI to help enterprises analyze customer conversations and generate business intelligence for CX teams. He previously worked as a product manager on Amazon Alexa's Conversational AI team, held business and product leadership roles at the startups Kinestral Technologies and Relcy Inc., and was a management consultant at Boston Consulting Group; he studied engineering at IIT-Delhi and Stanford University and earned an MBA from Stanford GSB.
SKSumeet Khullar
Sumeet KhullarCo Founder & CTO

Investors · 5

Funding

SEC filings, press & company announcements

$39.4M disclosed across 1 round · 2024

Source: company announcements and press reports — follow each round's link for the claim.

Competitors · 10

by search overlap
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Sprinklr607 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Dialpad568 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Convin565 shared keywordsConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
Talkdesk467 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
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RingCentral394 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Balto361 shared keywordsBalto offers an AI platform for contact centers that combines real-time agent assist, automated QA scoring, compliance monitoring, call summaries, and a voice AI agent (Togo) for high-volume calls. It serves customer service and collections teams to improve agent performance, coaching, and compliance across voice and digital channels.
Verint359 shared keywordsVerint provides a CX automation platform that embeds AI, automation, and analytics into contact center workflows, covering workforce engagement, quality automation, agent copilots, knowledge management, and conversational/agentic AI. It serves enterprise customer experience operations across industries, including large organizations such as Google, Fiserv, and New York Life.
Callminer354 shared keywordsCallMiner provides an AI-powered conversation intelligence and customer experience automation platform that captures and analyzes omnichannel customer interactions such as calls, emails, texts, and surveys. It serves enterprises across sectors including technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel to improve CX, agent performance, and workflow automation.

Companies competing with Level AI for the same Google search keywords, organic and paid, via search-intersection analysis.

In the news

Frequently asked questions

What does Level AI do?
Level AI helps enterprises analyze and derive business intelligence from customer conversations using AI. The platform enables CX teams to turn dialogue data into actionable insights for improving people, processes, and AI systems.
Who founded Level AI?
Level AI was founded by Ashish Nagar, Sumeet Khullar in 2018.
Who are Level AI's investors?
Level AI's investors include Battery Ventures, Eniac Ventures, Cross Creek Advisors, Village Global, Adams Street Partners.
How much funding has Level AI raised?
Level AI has disclosed $39.4M raised across 1 round.
Where is Level AI headquartered?
Level AI is headquartered in Mountain View, US.