/Companies

Level AI

Mountain View, US · Founded 2018 · 222 employees on LinkedIn · 5 known investors

Find your way into Level AI

Sign up to see every warm intro you have to Level AI

  • Paths you didn't know you had: your email and LinkedIn already hold routes to the Level AI team. We find them for you
  • 2nd- and 3rd-degree connections: the friend-of-a-friend routes that take hours to manually find through your inbox or LinkedIn
  • Answers now, not in days: momentum is everything in a raise. Skip asking around whether someone knows someone

Days of research, done the moment you sign in, with every route ranked by how warm it is.

Level AI helps enterprises analyze and derive business intelligence from customer conversations using AI. The platform enables CX teams to turn dialogue data into actionable insights for improving people, processes, and AI systems.

Founders & leadership

Level AI was founded in 2018 by Ashish Nagar and Sumeet Khullar.

ANAshish Nagar
Ashish NagarFounder & CEOAshish Nagar is founder and CEO of Level AI, which uses AI to help enterprises analyze customer conversations and generate business intelligence for CX teams. He previously worked as a product manager on Amazon Alexa's Conversational AI team, held business and product leadership roles at the startups Kinestral Technologies and Relcy Inc., and was a management consultant at Boston Consulting Group; he studied engineering at IIT-Delhi and Stanford University and earned an MBA from Stanford GSB.
SKSumeet Khullar
Sumeet KhullarCo Founder & CTOHe spent three years in engineering at Meta and four years at BloomReach, where he moved from member of technical staff to technical lead. Earlier roles included software engineering at Vivu (acquired by Polycom), research work at IIT Delhi, and technical lead for Digital StudyHall at the StudyHall Educational Foundation.

Investors · 5

Funding

SEC filings, press & company announcements

$39.4M disclosed across 1 of 2 rounds · 2021–2024

Source: company announcements and press reports — follow each round's link for the claim.

Related companies · 10

Zendesk New YorkThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Sprinklr, Inc.Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
DialpadDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
ConvinConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
TalkdeskTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
RingCentralRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
BaltoBalto provides real-time AI guidance for contact center agents during calls, suggesting responses and coaching in the moment to improve sales, customer service, and collections conversations. The company also offers real-time quality assurance, coaching tools, and notetaking solutions for contact centers.
VerintVerint is a leader in customer experience (CX) automation, providing an open platform and AI-powered bots to enterprise customers. The company serves major brands worldwide with AI-driven solutions to deliver business outcomes at scale.
CallminerCallMiner provides an AI-powered conversation intelligence and customer experience automation platform that captures and analyzes omnichannel customer interactions such as calls, emails, texts, and surveys. It serves enterprises across sectors including technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel to improve CX, agent performance, and workflow automation.
QualtricsQualtrics is an experience management platform that lets organizations collect, analyze, and manage survey, ticket, and contact data with built-in security and compliance controls. It offers features such as sensitive data redaction, GDPR erasure handling, single sign-on and multi-factor authentication, project approval workflows, and admin reporting for enterprise customers.

Companies working in the same space as Level AI.

In the news

Frequently asked questions

What does Level AI do?
Level AI helps enterprises analyze and derive business intelligence from customer conversations using AI. The platform enables CX teams to turn dialogue data into actionable insights for improving people, processes, and AI systems.
Who founded Level AI?
Level AI was founded by Ashish Nagar, Sumeet Khullar in 2018.
Who are Level AI's investors?
Level AI's investors include Battery Ventures, Eniac Ventures, Cross Creek Advisors, Village Global, Adams Street Partners.
How much funding has Level AI raised?
Level AI has disclosed $39.4M raised across 1 of its 2 known rounds.
Where is Level AI headquartered?
Level AI is headquartered in Mountain View, US.