Felipe Serra de Oliveira
FounderFounder at cloud humans
New York, New York, United States
Foundedcloud humans · YC
About
Felipe Serra de Oliveira built CloudHumans, an AI-powered customer support platform, alongside cofounders over five years. Previously, he served as head of operations for Rappi Brazil and led operations expansion for UberEats Brazil across 30 cities.
Founder at cloud humansYC W21
Intro paths
YC
Felipe went through Y Combinator (Winter 2021) — any YC alum in your network can reach them through the YC community.
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In turn, Felipe can intro founders to cloud humans's investors below.
cloud humans's investors · 1
Co-founders at cloud humans
Experience
- cloud humansFoundercurrent2020 — present
- RappiHead of Operations2018 — 2020São Paulo Area, Brazil
- UberSr Operations and Logistics Manager - Uber Eats2017 — 2018São Paulo Area, Brazil
- UberStrategy and Operations Manager - Uber Eats2016 — 2017
- UberOperations and Logistics Manager2015 — 2016São Paulo Area, Brazil
- Lojas LeaderSenior Analyst2015Rio de Janeiro Area, Brazil
- Lojas LeaderTrainee2014Rio de Janeiro Area, Brazil
- IndraProject Analyst2013Brasília Area, Brazil
- IPEAProject Analyst2011 — 2012Brasília Area, Brazil
- Alianza Consultoria EmpresarialManagement Consultant2011
- AD&M Consultoria EmpresarialProject Management Office Director2010 — 2011
- AD&M Consultoria EmpresarialProject Manager2008 — 2009
- AD&M Consultoria EmpresarialBusiness Consultant2007 — 2008
- Concentro - Federação das Empresas Juniores do Distrito FederalPresidente Institucional2009 — 2010
- FNQ - Fundação Nacional da QualidadeNational Quality Award Examiner2009
- Brasil Júnior - Confederação Brasileira de Empresas JunioresConselheiro2009
Skills & more
Strategic Planning8Management9Team Leadership3Business Strategy26Business Planning19Project Management13Management Consulting9Project Planning8PMBOK6PMO7Business Process Mapping3Business Process1
+9 more
Market ResearchBusiness IntelligenceBusiness Process ImprovementConsultingPMPProject Management Office (PMO)Balanced ScorecardPortugueseEnglishLanguages English · French · Portuguese
- Project Management Professional — Project Management Institute
From Felipe's professional profile.
Frequently asked questions
- Who is Felipe Serra de Oliveira?
- Felipe Serra de Oliveira built CloudHumans, an AI-powered customer support platform, alongside cofounders over five years. Previously, he served as head of operations for Rappi Brazil and led operations expansion for UberEats Brazil across 30 cities.
- Where does Felipe Serra de Oliveira work?
- Felipe Serra de Oliveira is Founder of cloud humans.
- What companies did Felipe Serra de Oliveira found?
- Felipe Serra de Oliveira founded cloud humans.
- Where did Felipe Serra de Oliveira go to school?
- Felipe Serra de Oliveira studied at Universidade de Brasília (Bachelor of Business Administration (BBA)); Novancia Business School.
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