Vitally
Techstars '17New York City, US · Founded 2017 · Delaware corporation · 6 known investors
Vitally builds a customer success platform that combines productivity tools with real-time customer data from integrated systems. The platform is designed for Customer Success teams to identify and act on opportunities to help their customers succeed.
AI & Machine LearningEnterprise SoftwareSaaS
Founders & leadership
Vitally was founded in 2017 by Jamie Davidson.
JD
Jamie DavidsoninFounder
Investors · 6
Reported raises · per SEC filings
Form D private placements$1M disclosed across 1 round · 2019
▶$1MraisedOct 2019 · 2 investors · Other TechnologyRule 506(b)
▶$1MraisedOct 2019 · 2 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Jamie DavidsonExecutive Officer, Director
- Offering amount
- $1M
- Amount sold
- $1M
- Minimum investment
- $500K
- First sale
- Aug 2019
- Incorporated
- Corporation, Delaware, 2017
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Competitors · 10
by search overlapGainsight259 shared keywordsGainsight provides a customer intelligence platform for revenue and sales teams that helps identify and prevent revenue leakage, optimize renewal processes, and identify expansion opportunities within existing customer bases. The product uses machine learning to forecast renewals and automate renewal workflows for enterprise software customers.
Zendesk238 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Velaris229 shared keywordsVelaris is an AI-native Customer Success Platform that centralizes customer data, tracks account health, predicts churn and expansion, and automates post-sales workflows such as QBRs, reporting, and follow-ups. It is built for mid-market and enterprise B2B SaaS companies and other recurring-revenue businesses managing Customer Success at scale.
ChurnZero187 shared keywordsChurnZero is a customer success platform that connects customer data, AI agents, and automation to help customer success teams understand, retain, and grow subscription-business customer relationships. It serves customer success teams across companies of various sizes and offers features like generative AI, in-app engagement, and integrations.
Customer165 shared keywordsCustomer Success Collective offers a customer success framework covering stages such as goal-setting, onboarding, engagement, and upselling to guide customer journey management. The resource is aimed at customer success professionals seeking to build customer loyalty and drive growth.
ClientSuccess150 shared keywordsClientSuccess offers customer success software that helps teams reduce churn, manage the customer lifecycle, and grow customer revenue. The platform provides customer health scoring, retention and renewal analytics, onboarding portals, and AI-driven automation, with integrations to CRM, support, and communication tools.
Totango123 shared keywordsTotango offers a customer success platform for businesses to manage customer relationships and drive revenue retention and growth, including AI-powered features like account summaries and a customer intelligence engine. The platform serves customer success teams and includes tools such as in-app engagement and an online training hub.
Userpilot111 shared keywordsUserpilot is a no-code product growth platform that lets product, UX, and customer success teams create in-app experiences, track product usage and feature adoption, run session replays, and collect user feedback. It serves SaaS companies and enterprises pursuing product-led growth.
Contentsquare95 shared keywordsContentsquare offers a digital experience analytics platform that uses AI to help teams understand customer behavior across websites and apps through heatmaps, zoning analysis, journey mapping, and session insights. It serves marketing, analytics, and e-commerce teams looking to improve engagement, conversion, and retention.
Hiver93 shared keywordsHiver is an AI-native customer service platform that unifies email, chat, Slack, voice, social, and WhatsApp into one workspace, with AI Agents that triage tickets, draft replies, and run multi-step resolutions across connected tools like Salesforce, Shopify, Jira, and NetSuite. It serves support teams handling complex, high-volume requests and offers both an omnichannel product and a Gmail-based helpdesk.
Companies competing with Vitally for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Vitally do?
- Vitally builds a customer success platform that combines productivity tools with real-time customer data from integrated systems. The platform is designed for Customer Success teams to identify and act on opportunities to help their customers succeed.
- Who founded Vitally?
- Vitally was founded by Jamie Davidson in 2017.
- Who are Vitally's investors?
- Vitally's investors include 2048 Ventures, Andreessen Horowitz, HubSpot Ventures, NewView Capital, Next47, Techstars.
- How much funding has Vitally raised?
- Vitally has disclosed $1M raised across 1 round.
- Where is Vitally headquartered?
- Vitally is headquartered in New York City, US.