Via Transportation

Via Transportation is a public mobility technology company that supplies software and operational services to cities, counties, transit agencies, school systems, employers and universities. Its product portfolio spans dynamic on-demand microtransit intended to fill gaps in existing networks and connect riders to jobs, education, healthcare and fixed routes; paratransit software that combines automated dispatch with manual controls and support services; Remix, a planning and scheduling platform for visualizing data, testing network concepts and building schedules; MaaS+ by Citymapper, a rider-facing multimodal app for trip discovery and navigation that also feeds insights back into network planning; student transportation programs with real-time visibility into student journeys; and corporate and campus shuttle services.

The company also markets Via Intelligence, which it describes as a vertical AI platform for public transit that delivers recommendations and automations to agency leaders. Associated features include ridership modeling to anticipate rider response to network changes, predictive runtimes for roads without prior bus service, an automated scheduling and routing engine targeting on-time performance, integrated multimodal trip planning, a caregiver app for paratransit riders, and an eligibility manager that digitizes approvals using AI application scanning and one-click letter generation.

Business model

Via sells transit software platforms together with operational support to public-sector and institutional transit providers, positioning engagements as custom solutions scoped to a community's goals.

Traction

The company cites 700+ partners, a 23% transit ridership increase in Sioux Falls, an 86% reduction in excessively long paratransit rides in Fort Worth, and 72% more job access within 30 minutes in Camden. New York MTA reports higher rider comment volumes after using Remix mobile commenting.

Latest developments

Via continues releasing new product capabilities, most notably Via Intelligence and associated AI features for planning, operations, rider experience and paratransit eligibility management.