Qualified

Qualified is a B2B software company that markets what it calls an "agentic marketing" platform for inbound pipeline generation. Its flagship product is Piper, an AI SDR (sales development representative) agent that engages website visitors through text, voice and video, answers questions, sends email nurture and follow-up messages, and books meetings, handing off between the website and the email inbox. Around Piper the company sells a broader platform of modules branded Qualified AI Chatbots, AI Conversations, AI Meetings, AI Offers and AI Signals, along with features such as segments and live streams, routing and alerts, mobile access, and buyer intent data. Solutions are packaged for agentic nurture, product-led growth, outbound and account-based marketing [0][1][4].

The company positions itself specifically for Salesforce customers, describing itself as the #1 Pipeline Generation Platform for Salesforce customers and citing integrations with Salesforce CRM, Salesforce MCAE, HubSpot, Marketo, Eloqua, Outreach, Salesloft, Gong, Slack, Demandbase and 6sense [0][2]. Earlier positioning centered on the "Pipeline Cloud," a five-pillar concept comprising a Salesforce-connected website, Qualified Conversations, Qualified for Outbound, Qualified for Account-Based Advertising, and Qualified Signals [6].

Qualified also runs Qualified University, a customer education and community hub offering onboarding material, product documentation, forums, courses and certifications, and a structured implementation process staffed by Salesforce-certified implementation consultants [4]. Recent product documentation describes agent modality controls (video, voice or text), email tracking for campaigns sent by Piper, configurable "pounces" for greeting website visitors, routing to human reps, and a full-screen meeting booker [4].