PayJoy
San Francisco, US · Founded 2015 · Delaware corporation · 2,090 employees on LinkedIn · 26 known investors
PayJoy provides financial services and credit access to unbanked and underbanked populations in emerging markets across Africa, Asia, and Latin America. The company enables customers without formal credit history or bank accounts to access financing, particularly for mobile devices.
Founders & leadership
PayJoy was founded in 2015 by Mark Heynen, Doug Ricket, Gib Lopez, and Tom Ricket.
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Investors · 26
Also in the syndicate · 2
Reported raises · per SEC filings
Form D private placements$34M disclosed across 5 of 10 rounds · 2015–2026
▶$14.8MraisedNov 2023 · 23 investors · Other TechnologyRule 506(b)
- John ButtrickDirector
- Douglas RicketExecutive Officer, Director
- Josh McFarlandDirector
- Todd SchellDirector
- Offering amount
- $35M
- Amount sold
- $14.8M
- Minimum investment
- $39K
- First sale
- May 2023
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$1MraisedJun 2018 · 2 investors · Other TechnologyRule 506(b)
- John ButtrickDirector
- Douglas RicketExecutive Officer, Director
- Offering amount
- $5M
- Amount sold
- $1M
- Minimum investment
- $15K
- First sale
- Apr 2018
- Incorporated
- Corporation, Delaware, 2015
- Federal exemptions
- 06b
▶$6MraisedSep 2017 · 19 investors · Other TechnologyRule 506(b)
- John ButtrickDirector
- Douglas RicketExecutive Officer, Director
- Offering amount
- $6M
- Amount sold
- $6M
- Minimum investment
- $15K
- First sale
- Jun 2017
- Incorporated
- Corporation, Delaware, 2015
- Federal exemptions
- 06b
▶$10.5MraisedJul 2016 · 37 investors · Other TechnologyRule 506(b)
- Douglas RicketExecutive Officer, Director
- John ButtrickDirector
- Offering amount
- $10.5M
- Amount sold
- $10.5M
- Minimum investment
- $5K
- First sale
- Jun 2016
- Incorporated
- Corporation, Delaware, 2015
- Federal exemptions
- 06b
▶$1.7MraisedOct 2015 · 20 investors · OtherRule 506(b)
- Douglas RicketExecutive Officer, Director
- Gilberto LopezExecutive Officer
- Mark HeynenExecutive Officer
- Offering amount
- $3M
- Amount sold
- $1.7M
- Minimum investment
- $10K
- First sale
- Jun 2015
- Incorporated
- Corporation, Delaware, 2015
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Company profile
researched Aug 2026PayJoy was founded in San Francisco in 2015 by Doug Ricket, who has said the idea grew out of his experience as a U.S. Peace Corps volunteer in West Africa, his engineering work at Google (digital mapping), and his time at solar pay-as-you-go company d.light Design, all of which exposed him to the problem of underserved populations lacking access to formal credit and technology. Co-founder Gib Lopez, who had a background in strategy consulting and international development work at TechnoServe and Dalberg Global Development Advisors, joined as COO. The company's core insight was that a smartphone itself — an asset increasingly essential to economic participation but often unaffordable to buy outright in emerging markets — could serve as loan collateral via device-locking software, allowing PayJoy to extend interest-free, fee-transparent installment credit to people with no formal credit history or bank account, and to use repayment behavior to build a credit profile for them.
PayJoy raised roughly $4.3 million in seed equity and debt within its first year (2015) and grew initially through partnerships with phone retailers across Latin America and other emerging markets. Over time it added India, the Philippines, Indonesia, and African markets (including South Africa) to its footprint. Financially, the company scaled from about $10 million in annualized revenue in 2020 to over $300 million in annualized revenue by Q4 2023, reaching profitability along the way and growing at over 35% year over year as of 2024, according to a TechCrunch profile. Total credit disbursed crossed $2 billion by early 2024, $3 billion by its 10th anniversary (June 2025), and roughly $3.5 billion by mid-2026, while its customer base grew from roughly 10 million (Feb 2024) to 15 million (June 2025) to more than 20 million by May 2026.
On the capital side, PayJoy has relied heavily on a mix of venture equity and (increasingly) large corporate debt facilities to fund its loan book — a structure typical of consumer lending fintechs. Its most publicly documented equity round is a September 2023 raise combining $150 million in Series C equity (led by Warburg Pincus, with Invus, Citi Ventures, Union Square Ventures, and prior investor Greylock participating) alongside a $210 million debt facility, bringing lifetime funding at that point to over $400 million in combined debt and equity. Prior to that, Greylock backed PayJoy's Series B (Greylock partner Josh McFarland, who joined Greylock in 2017 after founding TellApart, sits on PayJoy's board alongside John Buttrick of Union Square Ventures and Todd Schell of Warburg Pincus). PayJoy has continued to raise substantial debt capital from institutional lenders, including a long-running relationship with Neuberger Berman (begun 2022) that expanded via a $140 million corporate debt facility announced in February 2026, plus a partnership with Citi. In July 2025, PayJoy launched the 'PayJoy Asset Fund,' a vehicle allowing institutional investors — including a new commitment from T. Rowe Price — to co-invest directly alongside PayJoy in its originated smartphone and credit loans, with an initial target of $250 million growing toward $1 billion; Crunchbase/PitchBook data put PayJoy's aggregate lifetime funding (debt plus equity, across roughly 12 rounds and 46 investors) at approximately $592 million as of mid-2026.
Business model
Point-of-sale smartphone financing and a general-purpose secured/revolving credit card (PayJoy Card), distributed through retail and device-manufacturer partnerships across emerging markets; uses device-lock collateral technology and proprietary ML underwriting rather than traditional credit bureau data.
Markup/interest embedded in installment smartphone financing and interest on the PayJoy Card credit line; company discloses full costs upfront and states no accruing interest, late fees, or debt traps on device financing. Funds originated loans with a mix of equity, corporate debt facilities, and (since 2025) third-party co-investment via the PayJoy Asset Fund.
▸Full profile — profile (continued), go-to-market, ownership
Profile (continued)
PayJoy has continued to broaden its product line beyond device financing into the PayJoy Card, a general-purpose secured/revolving credit product that lets customers who have proven repayment behavior access broader consumer credit, and has pursued partnerships with mobile operators (e.g., a 2025 partnership with Smart Communications in the Philippines) and device manufacturers/retailers to distribute its financing at the point of sale. The company also made at least one acquisition, of Latin American fintech Adelantos (date/terms undisclosed). PayJoy has been recognized externally for both its financial and social performance — it became carbon neutral in 2022, achieved Public Benefit Corporation status, won the 'Consumer BNPL Platform of the Year' award from FinTech Breakthrough (March 2026), and was named to CNBC and Statista's 'World's Top Fintech Companies of 2026' list (July 2026). As of mid-2026 PayJoy employed over 1,000 people worldwide and operated in nine countries: Mexico, Colombia, Brazil, Panama, Peru, Ecuador, South Africa, the Philippines, and Indonesia (with earlier company materials also referencing India and China as served/piloted markets).
Go-to-market
Underbanked and 'credit invisible' consumers in emerging markets (Latin America, Africa, South/Southeast Asia) who lack bank accounts or formal credit histories; roughly half are new to credit and about a third are first-time smartphone owners; ~47% are women.
Ownership
private
Compiled by commissioned research from 17 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 1
by search overlapCompanies competing with PayJoy for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 15
launches, deals, and filingsPayJoy is recognized on CNBC and Statista's fourth annual 'World's Top Fintech Companies' list.
PayJoy announces it has served 20 million customers across Latin America, Africa and Asia, with $3.5 billion financed since 2015.
PayJoy appoints former Nubank Mexico country manager Iván Canales as CRO to lead global revenue strategy as the company enters its 'next phase of scale.'
PayJoy wins the Consumer BNPL Platform of the Year award in the 10th annual FinTech Breakthrough Awards.
PayJoy secures a $140 million corporate debt facility from Neuberger Berman-managed funds to fund geographic and product expansion.
PayJoy launches a ~$250M (targeting $1B) institutional co-investment fund for its loan portfolio, with a new commitment from T. Rowe Price.
PayJoy partners with Philippine telecom Smart Communications to expand mobile credit access.
PayJoy marks 10 years in business, having served roughly 15 million customers and issued over $3 billion in consumer financing.
PayJoy reports serving 10 million+ customers across 7 countries, per TechCrunch.
PayJoy closes a $150M Series C equity round led by Warburg Pincus (with Invus, Citi Ventures, USV, Greylock) alongside a $210M debt facility, pushing lifetime funding above $400M.
PayJoy establishes a debt-financing relationship with Neuberger Berman's Specialty Finance business, later expanded.
Doug Ricket founds PayJoy in San Francisco with co-founder Gib Lopez, aiming to provide smartphone-collateralized financing to underbanked consumers in emerging markets.
PayJoy raises roughly $4.3 million combined equity and debt within its first year of operation.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
Legal entities · 1
corporate structureIn the news
▸Research sources · 17
primary sources listed
- CNBC Names PayJoy one of the World's Top FinTech Companies of 2026PR Newswire · press release
- PayJoy Reaches 20 Million CustomersPR Newswire · press release
- PayJoy Names Iván Canales Chief Revenue OfficerPR Newswire · press release
- PayJoy Named Consumer BNPL Platform of the Year by FinTech BreakthroughPR Newswire · press release
- PayJoy Secures $140 Million Debt Facility from Neuberger Berman FundsPR Newswire · press release
- PayJoy homepagePayJoy · official site
- About PayJoy / leadership, board, historyPayJoy · official site
- PayJoy mission, metrics, marketsPayJoy · official site
- PayJoy press releases and newsPayJoy · official site
- PayJoy newsroomPayJoy · official site
- PayJoy news pagePayJoy · official site
17 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does PayJoy do?
- Finance for the next billion
- Who founded PayJoy?
- PayJoy was founded by Mark Heynen, Doug Ricket, Gib Lopez, Tom Ricket in 2015.
- Who are PayJoy's investors?
- PayJoy's investors include Ceniarth, Citi Ventures, Compound, Core Venture Capital, Dnx Ventures, EchoVC Partners, Greylock Partners, Invus and 16 more.
- How much funding has PayJoy raised?
- PayJoy has disclosed $34M raised across 5 of its 10 known rounds.
- Where is PayJoy headquartered?
- PayJoy is headquartered in San Francisco, US.






