Fundraising Fox

PayJoy

San Francisco, US · Founded 2015 · Delaware corporation · 2,090 employees on LinkedIn · 26 known investors

PayJoy provides financial services and credit access to unbanked and underbanked populations in emerging markets across Africa, Asia, and Latin America. The company enables customers without formal credit history or bank accounts to access financing, particularly for mobile devices.

Founders & leadership

PayJoy was founded in 2015 by Mark Heynen, Doug Ricket, Gib Lopez, and Tom Ricket.

MH
Mark HeynenCo-Founder & Chief Business Officerformer
DR
Doug RicketCo-Founder & CEO
GLGib Lopez
Gib LopezinCo-Founder & COO
TR
Tom RicketCo-Founder
NZ
Nick ZakrasekPresident, Product Development
AP
Amy PardeeGeneral Counsel
BY
Bill YialamasChief Financial Officer
BP
Brad PenningtonPresident, Financial Products
LV
Lucia VillarSVP Product
IC
Iván CanalesChief Revenue Officer
BR
Bharath RamarathinamChief Technology Officer
MK
Maryann KongoviSVP, People

Investors · 26

Also in the syndicate · 2

CitiGreylock

Reported raises · per SEC filings

Form D private placements

$34M disclosed across 5 of 10 rounds · 2015–2026

$14.8MraisedNov 2023 · 23 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • John ButtrickDirector
  • Douglas RicketExecutive Officer, Director
  • Josh McFarlandDirector
  • Todd SchellDirector
Offering amount
$35M
Amount sold
$14.8M
Minimum investment
$39K
First sale
May 2023
Incorporated
Corporation, Delaware
Federal exemptions
06b
Full filing on SEC EDGAR ↗
$1MraisedJun 2018 · 2 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • John ButtrickDirector
  • Douglas RicketExecutive Officer, Director
Offering amount
$5M
Amount sold
$1M
Minimum investment
$15K
First sale
Apr 2018
Incorporated
Corporation, Delaware, 2015
Federal exemptions
06b
Full filing on SEC EDGAR ↗
$6MraisedSep 2017 · 19 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • John ButtrickDirector
  • Douglas RicketExecutive Officer, Director
Offering amount
$6M
Amount sold
$6M
Minimum investment
$15K
First sale
Jun 2017
Incorporated
Corporation, Delaware, 2015
Federal exemptions
06b
Full filing on SEC EDGAR ↗
$10.5MraisedJul 2016 · 37 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Douglas RicketExecutive Officer, Director
  • John ButtrickDirector
Offering amount
$10.5M
Amount sold
$10.5M
Minimum investment
$5K
First sale
Jun 2016
Incorporated
Corporation, Delaware, 2015
Federal exemptions
06b
Full filing on SEC EDGAR ↗
$1.7MraisedOct 2015 · 20 investors · Other
Rule 506(b)
Officers, directors & promoters on the filing
  • Douglas RicketExecutive Officer, Director
  • Gilberto LopezExecutive Officer
  • Mark HeynenExecutive Officer
Offering amount
$3M
Amount sold
$1.7M
Minimum investment
$10K
First sale
Jun 2015
Incorporated
Corporation, Delaware, 2015
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Company profile

researched Aug 2026

PayJoy was founded in San Francisco in 2015 by Doug Ricket, who has said the idea grew out of his experience as a U.S. Peace Corps volunteer in West Africa, his engineering work at Google (digital mapping), and his time at solar pay-as-you-go company d.light Design, all of which exposed him to the problem of underserved populations lacking access to formal credit and technology. Co-founder Gib Lopez, who had a background in strategy consulting and international development work at TechnoServe and Dalberg Global Development Advisors, joined as COO. The company's core insight was that a smartphone itself — an asset increasingly essential to economic participation but often unaffordable to buy outright in emerging markets — could serve as loan collateral via device-locking software, allowing PayJoy to extend interest-free, fee-transparent installment credit to people with no formal credit history or bank account, and to use repayment behavior to build a credit profile for them.

PayJoy raised roughly $4.3 million in seed equity and debt within its first year (2015) and grew initially through partnerships with phone retailers across Latin America and other emerging markets. Over time it added India, the Philippines, Indonesia, and African markets (including South Africa) to its footprint. Financially, the company scaled from about $10 million in annualized revenue in 2020 to over $300 million in annualized revenue by Q4 2023, reaching profitability along the way and growing at over 35% year over year as of 2024, according to a TechCrunch profile. Total credit disbursed crossed $2 billion by early 2024, $3 billion by its 10th anniversary (June 2025), and roughly $3.5 billion by mid-2026, while its customer base grew from roughly 10 million (Feb 2024) to 15 million (June 2025) to more than 20 million by May 2026.

On the capital side, PayJoy has relied heavily on a mix of venture equity and (increasingly) large corporate debt facilities to fund its loan book — a structure typical of consumer lending fintechs. Its most publicly documented equity round is a September 2023 raise combining $150 million in Series C equity (led by Warburg Pincus, with Invus, Citi Ventures, Union Square Ventures, and prior investor Greylock participating) alongside a $210 million debt facility, bringing lifetime funding at that point to over $400 million in combined debt and equity. Prior to that, Greylock backed PayJoy's Series B (Greylock partner Josh McFarland, who joined Greylock in 2017 after founding TellApart, sits on PayJoy's board alongside John Buttrick of Union Square Ventures and Todd Schell of Warburg Pincus). PayJoy has continued to raise substantial debt capital from institutional lenders, including a long-running relationship with Neuberger Berman (begun 2022) that expanded via a $140 million corporate debt facility announced in February 2026, plus a partnership with Citi. In July 2025, PayJoy launched the 'PayJoy Asset Fund,' a vehicle allowing institutional investors — including a new commitment from T. Rowe Price — to co-invest directly alongside PayJoy in its originated smartphone and credit loans, with an initial target of $250 million growing toward $1 billion; Crunchbase/PitchBook data put PayJoy's aggregate lifetime funding (debt plus equity, across roughly 12 rounds and 46 investors) at approximately $592 million as of mid-2026.

Business model

Point-of-sale smartphone financing and a general-purpose secured/revolving credit card (PayJoy Card), distributed through retail and device-manufacturer partnerships across emerging markets; uses device-lock collateral technology and proprietary ML underwriting rather than traditional credit bureau data.

Markup/interest embedded in installment smartphone financing and interest on the PayJoy Card credit line; company discloses full costs upfront and states no accruing interest, late fees, or debt traps on device financing. Funds originated loans with a mix of equity, corporate debt facilities, and (since 2025) third-party co-investment via the PayJoy Asset Fund.

Full profile — profile (continued), go-to-market, ownership

Profile (continued)

PayJoy has continued to broaden its product line beyond device financing into the PayJoy Card, a general-purpose secured/revolving credit product that lets customers who have proven repayment behavior access broader consumer credit, and has pursued partnerships with mobile operators (e.g., a 2025 partnership with Smart Communications in the Philippines) and device manufacturers/retailers to distribute its financing at the point of sale. The company also made at least one acquisition, of Latin American fintech Adelantos (date/terms undisclosed). PayJoy has been recognized externally for both its financial and social performance — it became carbon neutral in 2022, achieved Public Benefit Corporation status, won the 'Consumer BNPL Platform of the Year' award from FinTech Breakthrough (March 2026), and was named to CNBC and Statista's 'World's Top Fintech Companies of 2026' list (July 2026). As of mid-2026 PayJoy employed over 1,000 people worldwide and operated in nine countries: Mexico, Colombia, Brazil, Panama, Peru, Ecuador, South Africa, the Philippines, and Indonesia (with earlier company materials also referencing India and China as served/piloted markets).

Go-to-market

Underbanked and 'credit invisible' consumers in emerging markets (Latin America, Africa, South/Southeast Asia) who lack bank accounts or formal credit histories; roughly half are new to credit and about a third are first-time smartphone owners; ~47% are women.

Ownership

private

Compiled by commissioned research from 17 cited public sources — announcements, filings, and press listed under research sources below.

Key figures

latest reported
Countries of operationJul 20269
EmployeesJul 20261,000 employees
Share of customers new to creditJan 202650%
Share of customers who are womenJan 202647%
Total customers served (lifetime)May 202620,000,000 customers
Total financing issued (lifetime)Jul 2026$3.5B
Total lifetime funding (debt + equity)Aug 2026$592.2M

Company-reported or press-reported figures, each dated to when it was claimed — not independently audited.

Competitors · 1

by search overlap

Companies competing with PayJoy for the same Google search keywords, organic and paid, via search-intersection analysis.

Timeline · 15

launches, deals, and filings
Jul 2026
CNBC/Statista names PayJoy a Top Fintech Company of 2026

PayJoy is recognized on CNBC and Statista's fourth annual 'World's Top Fintech Companies' list.

source ↗

May 2026
Reaches 20 million customers

PayJoy announces it has served 20 million customers across Latin America, Africa and Asia, with $3.5 billion financed since 2015.

source ↗

Apr 2026
Names Iván Canales Chief Revenue Officer

PayJoy appoints former Nubank Mexico country manager Iván Canales as CRO to lead global revenue strategy as the company enters its 'next phase of scale.'

source ↗

Mar 2026
Named Consumer BNPL Platform of the Year

PayJoy wins the Consumer BNPL Platform of the Year award in the 10th annual FinTech Breakthrough Awards.

source ↗

Feb 2026
$140M debt facility from Neuberger Berman

PayJoy secures a $140 million corporate debt facility from Neuberger Berman-managed funds to fund geographic and product expansion.

source ↗

Jul 2025
Launches PayJoy Asset Fund with T. Rowe Price commitment

PayJoy launches a ~$250M (targeting $1B) institutional co-investment fund for its loan portfolio, with a new commitment from T. Rowe Price.

source ↗

Jun 2025
Partnership with Smart Communications (Philippines)

PayJoy partners with Philippine telecom Smart Communications to expand mobile credit access.

source ↗

Jun 2025
10-year anniversary, 15M customers, $3B+ financed

PayJoy marks 10 years in business, having served roughly 15 million customers and issued over $3 billion in consumer financing.

source ↗

Feb 2024
Surpasses 10 million customers

PayJoy reports serving 10 million+ customers across 7 countries, per TechCrunch.

source ↗

Sep 2023
Series C: $150M equity + $210M debt

PayJoy closes a $150M Series C equity round led by Warburg Pincus (with Invus, Citi Ventures, USV, Greylock) alongside a $210M debt facility, pushing lifetime funding above $400M.

source ↗

Jan 2022
Achieves carbon neutrality

PayJoy reaches 100% carbon-neutral operations.

source ↗

Jan 2022
Neuberger Berman debt partnership begins

PayJoy establishes a debt-financing relationship with Neuberger Berman's Specialty Finance business, later expanded.

source ↗

Jan 2015
PayJoy founded

Doug Ricket founds PayJoy in San Francisco with co-founder Gib Lopez, aiming to provide smartphone-collateralized financing to underbanked consumers in emerging markets.

source ↗

Jan 2015
Seed funding ($4.3M equity + debt)

PayJoy raises roughly $4.3 million combined equity and debt within its first year of operation.

source ↗

Acquired Adelantos

Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.

Legal entities · 1

corporate structure
Payjoy 低所得者層向けファイナンシングプラットフォームDelaware

In the news

Research sources · 17

primary sources listed

17 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does PayJoy do?
Finance for the next billion
Who founded PayJoy?
PayJoy was founded by Mark Heynen, Doug Ricket, Gib Lopez, Tom Ricket in 2015.
Who are PayJoy's investors?
PayJoy's investors include Ceniarth, Citi Ventures, Compound, Core Venture Capital, Dnx Ventures, EchoVC Partners, Greylock Partners, Invus and 16 more.
How much funding has PayJoy raised?
PayJoy has disclosed $34M raised across 5 of its 10 known rounds.
Where is PayJoy headquartered?
PayJoy is headquartered in San Francisco, US.