Deliverect
Unicorn · $1.4BFounded 2018 · 446 employees on LinkedIn · 8 known investors
Deliverect operates a platform designed to support the food service and restaurant industry worldwide, facilitating growth and digital operations through integration with major food delivery and point-of-sale partners.
Also known as Deliverect · Deliverect NV
Founders & leadership
Deliverect was founded in 2018 by Zhong Xu and Jerome Laredo.
Investors · 8
Also in the syndicate · 2
Valuation · disclosed
Disclosed eventsSource: SEC prospectus filings, and round valuations the company or its investors disclosed — follow each entry's link for the claim.
Company profile
researched Aug 2026Deliverect is a software company serving restaurants, food service operators and retail brands with omnichannel digital ordering and order-management technology. Its API-first platform consolidates online orders from third-party delivery marketplaces such as Uber Eats, DoorDash, Deliveroo and Just Eat, and routes them into a restaurant's point-of-sale and kitchen systems, removing manual re-entry across tablets. Coverage spans delivery, dine-in, takeout, drive-thru and catering.
The product range includes Deliverect Restaurants for centralized order and menu management with sales and performance reporting; the Delivery Manager App for consolidating incoming orders; Sentinel, which monitors store status across platforms and automatically reopens stores that go offline; Deliverect Direct for direct-to-consumer ordering through web and social channels; Dispatch, which aggregates third-party and owner-operated delivery fleets to select a last-mile partner per order; and a Courier App for managing an in-house driver fleet. Following the 2023 acquisition of ChatFood, the company also offers social media ordering and QR-code based dine-in ordering and payment (Deliverect Order & Pay).
Business model
Deliverect operates as a SaaS provider, selling platform and product subscriptions to food service and retail businesses that use its integrations with delivery marketplaces, POS systems and last-mile logistics providers.
Software-as-a-service for restaurant and retail operators, spanning order and menu management, direct ordering, and dispatch/last-mile products.
Traction
Company-reported figures include 1.5 billion cumulative orders processed, 80,000 locations served, 65 countries covered and more than 1,000 integrations. Enterprise references include Little Caesars, which uses the platform to centralize menu and order management for a roughly 4,000-location pizza chain via its Pizza Portal.
Latest developments
In May 2023 Deliverect acquired ChatFood, adding social media ordering, order-and-pay-at-table and loyalty capabilities, with ChatFood's co-founders joining the company; the resulting Deliverect Social Media Ordering and Deliverect Order & Pay products were slated for global rollout. The current platform is marketed around agentic and AI-assisted operations, direct ordering, store-status monitoring (Sentinel) and last-mile aggregation (Dispatch).
▸Full profile — market position, technology, go-to-market, geography, history
Market position
The company states its platform powers a mid-single-digit percentage of food delivery worldwide excluding China, has processed more than 1.5 billion orders and serves 80,000 locations in 65 countries. At the time of the ChatFood acquisition in May 2023, the combined businesses served over 43,000 restaurants and food service businesses across 42 markets and powered more than 300 million orders.
Positions itself as a single omnichannel platform covering first-party digital channels, third-party marketplace optimization and last-mile fulfillment, backed by a large catalogue of prebuilt integrations rather than point solutions for individual channels.
Technology
An API-first, cloud platform with over 1,000 out-of-the-box integrations to delivery channels, POS systems and logistics partners, described by the company as AI-powered and agentic, covering order ingestion, menu synchronization, store-status monitoring and last-mile dispatch.
Go-to-market
Direct sales to restaurant and retail operators, supported by enterprise partnerships with large chains and an integration ecosystem spanning delivery marketplaces, POS vendors and logistics providers; self-service onboarding is offered through the website.
Restaurants of all sizes, food service establishments and retail brands, including large chains and enterprise food brands such as Little Caesars, Taco Bell, Burger King and Unilever.
Geography
Available in 65 countries, with localized websites for Australia, Belgium, Canada, France, Germany, Italy, LATAM, Mexico, the Middle East, the Netherlands, the Nordics, Portugal, Spain, Switzerland, the United Kingdom and the United States. The ChatFood acquisition strengthened its presence in the Gulf region.
History
Founded in 2018 by Zhong Xu and Jerome Laredo, the company grew into a global SaaS provider integrating online orders for restaurants. In May 2023 it acquired ChatFood, extending its offering from delivery integration into dine-in QR, social and direct ordering channels, and expanded its product portfolio to include direct commerce, store monitoring and last-mile dispatch tools.
Compiled by commissioned research from 7 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 10
by search overlap
Companies competing with Deliverect for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 7
launches, deals, and filingsDeliverect acquired ChatFood, a provider of social media ordering, order-and-pay-at-table and loyalty solutions with strength in the Gulf region and more than 3,000 food service locations. ChatFood co-founders Benjamin Mouflard and Vini Rodrigues remained with Deliverect. The deal added Deliverect Social Media Ordering and Deliverect Order & Pay to the product range, rolling out globally over subsequent months.
Following the ChatFood acquisition, Deliverect announced social media ordering and QR-based dine-in ordering and payment products, to be made available globally on a rolling basis.
Deliverect acquired ChatFood, a provider of social media ordering, order-and-pay-at-table and loyalty solutions with strength in the Gulf region and more than 3,000 food service locations. ChatFood co-founders Benjamin Mouflard and Vini Rodrigues remained with Deliverect.
Following the ChatFood acquisition, Deliverect announced Social Media Ordering and Order & Pay (QR-code menus, ordering, bill management and payment), to be made available globally on a rolling basis.
Deliverect raised more than $150 million in a Series D led by Coatue Management and Alkeon Capital Management, with OMERS Ventures, DST Global, Redpoint Ventures, Newion and Smartfin participating, crossing a $1 billion valuation and reaching unicorn status.
$150M source ↗
Deliverect announced a $65 million Series C from DST Global and Redpoint Ventures, with existing investors OMERS, Newion, Smartfin and the co-founders participating, to fund R&D, US growth and expansion into Latin America and the Middle East.
$65M source ↗
Deliverect announced a €16.25 million funding round led by OMERS Ventures, with existing investors Newion, Smartfin and the founders participating; proceeds earmarked for customer support, engineering, integrations and expansion outside Europe.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 7
primary sources listed
- Deliverect newdeliverect.com · web
- Deliverect | Deliverect is a unicorn: $150M and 1.4B valuation in Series D Funding as we approach 100M ordersdeliverect.com · web
7 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Deliverect do?
- Deliverect is a SaaS platform that connects restaurants and retailers to delivery marketplaces, POS systems and direct ordering channels.
- Who founded Deliverect?
- Deliverect was founded by Zhong Xu, Jerome Laredo in 2018.
- Who are Deliverect's investors?
- Deliverect's investors include Alkeon Innovation, Coatue Management, Newion, OMERS Ventures, Redpoint Ventures, SmartFin.