Bizongo

Bizongo, operating under the legal entity Smartpaddle Technology Pvt. Ltd., runs a business-to-business platform that digitizes the vendor ecosystems of brands and enterprises in India and embeds working-capital financing into those vendor workflows. The platform covers the source-to-pay lifecycle: vendor onboarding, purchase orders, catalogs, e-way bills, electronic proofs of delivery and e-invoices, shipment tracking and vehicle validation, plus a live bidding/e-auction feature for competitive vendor pricing. Company materials describe AI and machine learning used to give enterprises visibility into their vendors' supply chains, including vendors' raw material purchases, and to generate a proprietary "transaction score" from behavioral and transactional data (reported as more than 50 data points per transaction) that financial institutions use to underwrite otherwise credit-invisible SME vendors.

The business is organized around three product lines described in a 2025 founder profile: BizongoBuy (commerce/procurement of customized goods), BizongoFin (embedded financing) and BizongoShip (logistics). Press reporting in October 2023 stated that roughly half of revenue came from consolidating raw material and purchasing workflows for small and medium vendors and the other half from arranging unsecured financing to those same vendors, with lending partnerships across more than 40 banks and NBFCs. Sector focus has shifted over time from packaging, textiles and apparel toward contract manufacturing and core industrial materials; by late 2023 more than 50% of raw materials bought by SME vendors on the platform were steel and aluminium, with paper and polymer at roughly 15% volume share each.

The company website lists industry verticals including consumer staples, consumer discretionary, capital goods, fashion & lifestyle and healthcare, and reports platform metrics of 760,626 transactions processed, a vendor network of over 7,500, an NPS of 91.6 and a C-SAT score of 94%.

Founding story

Founded in 2015 by IIT graduates Sachin Agrawal, Aniket Deb and Ankit Tomar to address the fragmented B2B customized-goods segment. A founder profile recounts that the idea drew on Agrawal's observation of operational and financing friction in his family's textile business, that the company launched as a transactional marketplace for commodities such as plastics and chemicals with gross margins of around 0.5%, and that months before its Series A the founders pivoted away from roughly 95% of existing business to focus on customized packaging [2][5][6].

Business model

Bizongo operates a platform intermediating between enterprise buyers, their SME vendor networks and financial institutions. Enterprises use the platform to digitize procurement and vendor management for customized/made-to-order goods, while vendors gain access to embedded supply chain financing sourced from a network of partner banks and NBFCs. Reporting from October 2023 indicates approximately half of revenue derives from consolidating raw material and purchasing workflows for SME vendors and half from providing unsecured financing to those vendors [5][6].

Revenue is reported as split roughly evenly between the commerce/procurement side (consolidating raw material purchasing for SME vendors) and the financing side (unsecured vendor financing arranged through 40+ banks and NBFCs) [5].

Traction

Company site reports 760,626 transactions processed, 7,500+ vendors, NPS of 91.6 and C-SAT of 94%. Press reporting for October 2023 cites 450-500 enterprise customers and 7,000-8,000 SME vendors onboarded, up from 175 customers and 2,500-3,000 vendors two years earlier; FY23 gross merchandise value of $800 million and roughly $7-8 million of positive cash flow in the period. A 2025 founder profile states the platform has enabled over $600 million in supply chain financing via 30+ financial institutions [0][2][5][6].

Latest developments

In October 2023 Bizongo raised about $50 million in a Series E led by Schroder Adveq at a $980 million valuation, with the CEO stating the company aimed to post a profit before tax in the fiscal year ending March 2024 and expected 25-30% net revenue growth in FY24 while prioritizing profitability; the company said it was in advanced discussions on an acquisition. A secondary database records a further $5 million Series E round in March 2025 [5][7].