About
Mark Hughes is co-founder and CEO of Solidroad. Previously, he founded Gradguide, a mentorship platform for recent graduates, which he grew to 20 employees and exited in 2022. He has held leadership roles in sales and customer success at Chargify and early-stage sales positions at Intercom, and studied business at Trinity College Dublin and HEC Paris.
Mark Hughes @markhuqhes
Proud to share that we raised a $25M Series A led by Hedosophia, with support from @firstround, @ycombinator, and Sony Innovation Fund. We're building the infrastructure to make exceptional customer service the standard, not the exception β and we're just getting started. https://t.co/81ayCkwJYg

Apr 16, 2026 Β· β₯ 116 Β· β 10
Mark Hughes @markhuqhes
Exciting times! https://t.co/GAeR0a7EzJ
Jun 5, 2025 Β· β₯ 34 Β· β 1
Mark Hughes @markhuqhes
The 2 @LUFC fans not getting much done in the @getsolidroad office tonight! Feels good to support a Premier League club again π https://t.co/QnPvD3KUW8

Apr 21, 2025 Β· β₯ 14
Founder at SolidroadYC W25
Intro paths
Mark went through Y Combinator (Winter 2025) β any YC alum in your network can reach them through the YC community.
Their group partner at YC was Brad Flora, General Partner at Y Combinator β the partner who ran Solidroad's batch and knows the company first-hand. YC profile β
In turn, Mark can intro founders to Solidroad's investors below.
