Staffinc

Staffinc, previously known as Sampingan, is an Indonesian outsourcing and workforce management provider. It offers an end-to-end set of employment services spanning labor supply (sales and marketing, store operations, inventory and supply chain, drivers, IT and tech roles), business process outsourcing (contact center, telemarketing, IT solutions, facility management, desk collection), HR professional services for tech and professional roles, an offshore engineering talent offering, a workforce software platform, and procurement and rental of work equipment.

The company's software product, Staffinc Suite, covers recruitment (job posting management, applicant tracking, onboarding), core HR functions (employee database, shift scheduling, attendance management, payroll management, employee self-service), performance and task management, partner and SKU management, and an earned wage access benefit. Job posts created on the platform are distributed to the Staffinc Jobs app and can be shared through company websites, LinkedIn, WhatsApp and other channels, with applications from multiple sources consolidated into a single dashboard.

Staffinc positions its services around rapid deployment of screened workers, in-house technology for attendance, performance and payroll transparency, and nationwide coverage in Indonesia. Its site is published in Indonesian, English and Japanese, and it addresses industries including logistics, retail, food and beverage, and finance.

Business model

Staffinc supplies and manages outsourced workers for client companies and sells related services, including BPO delivery teams, offshore engineering capacity, HR professional services, subscription access to its Staffinc Suite HR platform, and procurement or rental of equipment such as laptops, smartphones and uniforms.

Client companies pay for outsourced manpower and BPO engagements under flexible charging methods that can be adapted to different business needs, for platform subscriptions billed monthly with low minimum subscription fees, and for equipment procurement and rental packages.

Traction

The company reports a talent pool of more than 1.7 million pre-vetted workers, operations in more than 350 cities, and more than 310 companies or completed projects, and cites named enterprise clients including Unilever, Danone, DHL, Gojek and Tokopedia.