/Companies

Reputation Com

684 employees on LinkedIn · 11 known investors

Find your way into Reputation Com

507 people in our graph share verified history with the Reputation Com team — schools, employers, funds. One of them is your warm intro.

Ashley Lundquistunlockedknows Joe Burton · together at TeleSign (overlapped)
×2knows the team · via McKinsey & Company
×5knows the team · via Reputation Com
×4knows the team · via TeleSign

Reputation is a reputation management software platform that analyzes reviews, listings, and surveys to deliver actionable insights for businesses managing their online presence across multiple locations. The platform serves businesses seeking to improve customer experience and brand reputation through automated sentiment analysis and community engagement.

Founders & leadership

JBJoe Burton
Joe BurtonChief Executive OfficerJoe Burton previously served as CEO of Poly and CTO at Cisco Systems, where he worked on cloud, SaaS, big data, analytics, and AI/ML technologies. He holds 22 patents primarily in communications, networking, and wearable technologies, and has led numerous M&A transactions and organizational integrations.

Investors · 11

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

6 people who came through Reputation Com went on to found or lead other companies.

Competitors · 7

by search overlap
BirdEye995 shared keywordsBirdeye offers an AI-powered platform with multi-agent "AI Coworkers" that handle marketing, operations, and customer experience tasks such as search optimization, review generation, listings management, social posting, and front-desk coordination. It serves multi-location businesses, providing a unified view of customers, locations, and interactions.
Podium987 shared keywordsPodium provides an AI-powered customer engagement platform that automates appointment booking and lead conversion for local businesses across multiple industries, enabling 24/7 customer response and higher conversion rates.
Review Trackers735 shared keywordsReviewTrackers offers online reputation management software that helps businesses collect, monitor, and analyze customer reviews across platforms to improve local SEO, listings accuracy, and customer engagement. The platform provides business intelligence, competitive analysis, and review management tools for brands seeking to boost customer acquisition, loyalty, and retention.
Broadly715 shared keywordsBroadly is an AI-powered customer engagement platform for local service businesses that helps them earn online reviews, manage their reputation, and convert website visitors into booked jobs. It combines tools such as an AI receptionist, review management, messaging, website chat, appointment scheduling, and marketing automation in one platform.
Sprout Social593 shared keywordsSprout Social offers a social media management platform with AI, automation, integrations and analytics tools for marketing teams. The product helps teams manage social content, customer interactions, workflows and performance reporting from a single platform.
SurveySparrow519 shared keywordsSurveySparrow is an omnichannel experience management platform built around conversational, chat-style surveys designed to increase response rates. It offers feedback and survey tools for businesses to collect and act on customer and employee feedback.
SEMrush412 shared keywordsSemrush provides competitive intelligence, SEO, keyword research, and content generation tools for growth marketers and small teams to improve visibility and optimize their acquisition funnel across Google and AI search.

Companies competing with Reputation Com for the same Google search keywords, organic and paid, via search-intersection analysis.

Acquisitions · 1

Early investors' stakes continue via these deals
Nuvi

Nuvi was a Lehi, Utah-based social media analytics company that used NLP technology to help brands monitor, visualize, and respond to real-time social conversations and sentiment.

In the news

▸Research sources · 6

primary sources listed

6 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does Reputation Com do?
Reputation is a reputation management software platform that analyzes reviews, listings, and surveys to deliver actionable insights for businesses managing their online presence across multiple locations. The platform serves businesses seeking to improve customer experience and brand reputation through automated sentiment analysis and community engagement.
Who are Reputation Com's investors?
Reputation Com's investors include Akkadian Ventures, Ascension Ventures, August Capital, Bessemer Venture Partners, Heritage Group, Icon Ventures, Kickstart, RC Capital and 3 more.