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Percept.AI

acquired by AtlassianYC S17

San Francisco, US · Founded 2017 · 7 employees · 12 known investors

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Percept.AI builds AI systems that handle customer support interactions for businesses, using natural language processing to improve support team productivity and responsiveness.

Also known as Buddy AI · Buddy AI Inc. · Buddy AI Inc., Buddy AI

AI & Machine LearningEnterprise SoftwareSaaSArtificial IntelligenceCustomer ServiceUnited States of AmericaAmerica / CanadaPartly Remote

Founders & leadership· Y Combinator alumni (S17)

Percept.AI was founded in 2017 by Joe (Zhou) Sha, Deyang (Derek) Zhao, and Shuo Han.

J(Joe (Zhou) Sha
Joe (Zhou) ShaCEOJoe Sha is a co-founder and CEO of Percept.AI (acquired by Atlassian) and previously worked at Google. He has experience in product leadership and advises and invests in early-stage companies.
D(Deyang (Derek) Zhao
Deyang (Derek) ZhaoCTODerek Zhao is cofounder and CTO of Percept.AI, a company from Y Combinator's S17 batch.
SHShuo Han
Shuo HanFounder

Investors · 12

Y Combinatorlisted by Y CombinatorSan Francisco · $500K

How we know: the Y Combinator directory · open dataset · 5k.vc investor directory · Not right? Tell us

Amino CapitalreportedPalo Alto · $100K – $10M

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Builders VCreportedSan Francisco

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Cherubic VenturesreportedGrand Cayman

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CyphrreportedSan Francisco · $250K – $10M

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Foothill VenturesreportedLos Altos · $100K – $10M

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Hike VenturesreportedSan Francisco · $1M – $5M

How we know: the VCSheet dataset · Y Combinator's founder network · Not right? Tell us

Incubate FundreportedTokyo

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Thomas Jamesreported

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Tribe CapitalreportedSan Francisco · $25K – $40M

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Wisemont CapitalreportedRedwood City

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Related companies · 5

cloud humansCloud Humans is a Brazilian AI company that combines an AI agent for customer support with an omnichannel platform supporting WhatsApp, Instagram, chat, and email. The platform automates up to 90% of customer service interactions while reducing manual ticket volume.
StormyStormy is an AI workflow automation platform that handles creator outreach, negotiation, and campaign management for marketing teams. It integrates with Gmail, Google Sheets, TikTok, Instagram, YouTube, and team chat to automate follow-ups, track deliverables, and surface only decisions requiring human approval.
NaraNara provides AI agents that handle customer inquiries and sales interactions on websites and social media for small and medium-sized businesses, offering product recommendations and round-the-clock availability.
OsmauraOsmaura helps corporate law firms identify and pursue new matter opportunities with clients. The platform targets law firm partners seeking business development solutions in the legal services sector.
OutRival, Inc.OutRival is a no-code AI platform that enables non-technical customer experience teams to create and deploy AI solutions including chatbots, voice agents, and workflow automation for customer interactions. The platform makes AI accessible to businesses seeking to enhance customer experiences without requiring engineering expertise.

Companies working in the same space as Percept.AI.

Legal entities · 1

corporate structure
Buddy AI Inc.

In the news

Atlassian acquires Percept.AItechcrunch.com · Jan 2022

Frequently asked questions

What does Percept.AI do?
Percept.AI builds AI systems that handle customer support interactions for businesses, using natural language processing to improve support team productivity and responsiveness.
Who founded Percept.AI?
Percept.AI was founded by Joe (Zhou) Sha, Deyang (Derek) Zhao, Shuo Han in 2017.
Who are Percept.AI's investors?
Percept.AI's investors include Incubate US, Y Combinator, Amino Capital, Builders VC, Cherubic Ventures, Cyphr, Foothill Ventures, Hike Ventures and 4 more.
Who acquired Percept.AI?
Percept.AI was acquired by Atlassian.
Where is Percept.AI headquartered?
Percept.AI is headquartered in San Francisco, US.