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MaestroQA

New York, US · Founded 2013 · Delaware corporation · 5 known investors

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MaestroQA offers a conversation data platform that analyzes customer interactions across calls, chat, and bots to support quality assurance and voice-of-customer programs. It helps contact center and customer service teams detect compliance risks, churn signals, and missed sales opportunities, and monitor in-house, outsourced, and AI chatbot agent performance.

AI & Machine LearningEnterprise SoftwareSaaS

Founders & leadership

MaestroQA was founded in 2013 by Srinivas Prathipati and Harrison Hunter.

SP
Srinivas PrathipatiCo-founder
HHHarrison Hunter
Harrison HunterCo-founder · CTO & CISOHarrison Hunter studied computer science and electrical engineering at MIT before co-founding Rippit, a conversation analysis platform for contact centers and customer service teams.
VP
Vasu PrathipatiFounder

Board

NMNihal Mehta
Nihal MehtaBoard directorCo-Founder and General Partner at Eniac Ventures

Investors · 5

Eniac Ventureslisted by Eniac VenturesNew York City · $1.2M

How we know: the VCSheet dataset · Not right? Tell us

Foundation Capitallisted by Foundation CapitalPalo Alto · $250K – $15M

How we know: foundationcapital.com · Not right? Tell us

Base10 PartnersreportedSan Francisco · $100K – $5M

How we know: funding news · techmeme.com · open dataset · 5k.vc investor directory · Not right? Tell us

Deep Fork CapitalreportedNew York

How we know: a partner's Signal profile · Not right? Tell us

Funding

SEC filings, press & company announcements

$6M disclosed across 2 of 6 rounds · 2014–2021

▶$4.5MraisedJul 2019 · 11 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Nihal MehtaDirector
  • Srinivas PrathipatiExecutive Officer, Director
  • Harrison HunterDirector
Offering amount
$4.5M
Amount sold
$4.5M
First sale
Jun 2019
Incorporated
Corporation, Delaware
Federal exemptions
06b
Full filing on SEC EDGAR ↗
▶$1.5MraisedDec 2014 · 10 investors · Other
Rule 506(b)
Officers, directors & promoters on the filing
  • Srinivas PrathipatiExecutive Officer, Director
  • Nihal MehtaDirector
Offering amount
$1.5M
Amount sold
$1.5M
First sale
Dec 2014
Incorporated
Corporation, Delaware, 2013
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Founder mafia

2 people who came through MaestroQA went on to found or lead other companies.

Nihal MehtaDirectorFounded EniacHarrison HunterFounderFounded Rippit

Related companies · 9

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Sprinklr, Inc.Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
ConvinConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
DialpadDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
TalkdeskTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
KaizoKaizo provides an AI-powered platform designed to help large teams deliver customer support more efficiently and effectively. The company serves organizations seeking to improve hybrid workforce productivity and team performance in the customer support function.
Level AILevel AI helps enterprises analyze and derive business intelligence from customer conversations using AI. The platform enables CX teams to turn dialogue data into actionable insights for improving people, processes, and AI systems.
BaltoBalto provides real-time AI guidance for contact center agents during calls, suggesting responses and coaching in the moment to improve sales, customer service, and collections conversations. The company also offers real-time quality assurance, coaching tools, and notetaking solutions for contact centers.
QualtricsQualtrics is an experience management platform that lets organizations collect, analyze, and manage survey, ticket, and contact data with built-in security and compliance controls. It offers features such as sensitive data redaction, GDPR erasure handling, single sign-on and multi-factor authentication, project approval workflows, and admin reporting for enterprise customers.

Companies working in the same space as MaestroQA.

In the news

Data-Driven MaestroQA Raises $25 Million To Help Brands Deliver Better Customer Servicefinance.yahoo.com · Nov 2021

Frequently asked questions

What does MaestroQA do?
MaestroQA offers a conversation data platform that analyzes customer interactions across calls, chat, and bots to support quality assurance and voice-of-customer programs. It helps contact center and customer service teams detect compliance risks, churn signals, and missed sales opportunities, and monitor in-house, outsourced, and AI chatbot agent performance.
Who founded MaestroQA?
MaestroQA was founded by Srinivas Prathipati, Harrison Hunter in 2013.
Who are MaestroQA's investors?
MaestroQA's investors include Dorm Room, Eniac Ventures, Foundation Capital, Base10 Partners, Deep Fork Capital.
How much funding has MaestroQA raised?
MaestroQA has disclosed $6M raised across 2 of its 6 known rounds.
Where is MaestroQA headquartered?
MaestroQA is headquartered in New York, US.