Lattice

Market position

Lattice competes in the HR and performance management software market both against broad HR suites such as Workday and against pure-play tools such as 15Five, while also partnering with larger platforms [5]. It reported serving more than 3,700 businesses at the time of its 2022 Series F, and about 3,550 customers as of that round, roughly half of them technology companies [4][5]. Y Combinator's profile states the software helps nearly 4,000 companies globally, and the company's about page cites more than 5,000 organizations [2][6]. Recognition cited by the company includes Inc. 500 fastest-growing companies, Fast Company Most Innovative Companies, Y Combinator Top Companies, a G2 Best Software Award, Stevie Awards, Capterra Top 20 Performance Appraisal Software, and Bay Area best-workplace lists [2]; the company was ranked no. 22 on the 2020 Inc. 5000 Fastest Growing Private Companies list [4].

Company and press descriptions emphasize a broad, interconnected suite spanning performance, engagement, development, compensation and analytics rather than a single point tool, and a design orientation around the individual employee rather than the HR department alone [4][5]. Lattice integrates with, rather than replaces, HRIS systems of record, and layers AI features such as agent-generated, evidence-based review drafts and AI survey insights onto everyday habits like 1:1s and feedback [0][3].

Technology

The platform combines conventional people management workflows with AI features: AI-powered engagement survey insights, an AI agent for HR teams that surfaces insights, answers policy and career-growth questions and reinforces habits, evidence-based performance review drafts generated by the agent, and an MCP interface that lets users draft, edit and submit performance reviews from within a conversation [0][3]. Integrations connect Lattice to HRIS, productivity and communication systems such as Workday [0].

Go-to-market

Lattice sells through a direct enterprise go-to-market motion led by a Chief Revenue Officer overseeing global strategy, with a dedicated EMEA sales and marketing leadership role [2]. Demand generation relies on inbound demo requests and free product tours, customer case studies, a resource library, Lattice University training curriculum, events and webinars, and the "Resources for Humans" community, which the company says has more than 24,000 members [0][2]. Integrations with HRIS, productivity and communication tools support adoption alongside incumbent HR systems [0].

HR, People and talent teams at organizations ranging from small businesses to large enterprises, focused on desk-based knowledge workers rather than deskless front-line staff [5]. Named customers include GoCardless, Weave, Huge, Bark, Vantage West Credit Union, LiveRamp, USAirtours and UNREAL Snacks [0], and previously reported customers include Slack, Asana, Samsara, Cruise, Reddit, Turo and Clio [4][5].

Geography

Headquartered in San Francisco with the majority of staff at its Embarcadero office, plus offices in New York City and London serving the EMEA team, and remote roles [2][6]. Customers are described as global [6], and a VP heads sales and marketing for EMEA [2].

History

After its 2015 founding and Winter 2016 Y Combinator batch [6], Lattice raised a Series E in March 2021 at a $1 billion valuation [5], then a $175 million Series F announced in January 2022 at a $3 billion valuation, bringing total funding to over $330 million [4][5]. Y Combinator's news list references a December 2023 post titled "The Next Chapter" [6]. Leadership subsequently changed: Sarah Franklin, previously President and Chief Marketing Officer at Salesforce, is CEO, while co-founder Jack Altman is Executive Chairman and co-founder Eric Koslow also serves on the board [2]. More recently the company announced an acquisition of Pando to advance continuous, AI-native performance [4].

Risks & controversies

The sources provided do not describe controversies, litigation or regulatory issues. TechCrunch notes competitive pressure from large HR suites such as Workday, with which Lattice both partners and competes, and from pure-play vendors, and that Lattice does not currently address front-line, deskless workers [5]. Customer counts reported across sources are inconsistent (3,550-3,700 in 2022, nearly 4,000 per Y Combinator, 5,000+ per the company's about page), and the sources do not date all of these figures [2][4][5][6]."]}