About
Operations leader with over 40 years in healthcare, specializing in service delivery and operational excellence. Previously held senior operations roles at Elixir Solutions, CVS Health, and Caremark.
Experience
- Judi HealthSenior Vice President, Operationscurrent2020 — present
- EnvisionRxOptionsSenior Vice President, Operations2017 — 2020Twinsburg, OH
- Sleepy's, The Mattress ProfessionalsChief Customer Officer2010 — 2017Hicksville, New York, United States
- CVS Health (Formerly CVS / Caremark Rx)Senior Director, Member, Provider and Clinical Operations2003 — 2010Woonsocket, RI
- Express Scripts (Formerly Merck-Medco Managed Care)Senior Manager, Member, Client and Clinical Services1994 — 2002Franklin Lakes, NJ
Skills & more
Communication8Leadership40Management25Strategic Planning11Strategy1Team Leadership1Salesforce.com3Value Based Care3Digital Health2Population Health Management2Implementations6Telemarketing9
+12 more
Business-to-Business (B2B)Customer ServiceCall CentersAccount ManagementCustomer SatisfactionProject ManagementSales ManagementHuman ResourcesForecastingCustomer RetentionVendor ManagementBusiness Development- Cybersecurity at Work — LinkedIn
- Lean Six Sigma Master Black Belt — American Society for Quality
From William's professional profile.
Colleagues at Capital Rx
Anthony J. Loiacono
Chief Executive Officer at Capital Rx
Antonio Garcia Cueto
Chief Financial Officer at Capital Rx
Bryan Birch
Chief Operating Officer at Capital Rx
Elizabeth Pattyn
Senior Vice President, Innovation & Life Sciences at Capital Rx
Joshua Golden
Senior Vice President, Strategy at Capital Rx
Karen Dierker
Executive Vice President, Enterprise Solutions at Capital Rx
Kristin Begley
Chief Commercial Officer at Capital Rx
Lara Church
Senior Vice President, Client Services at Capital Rx
Frequently asked questions
- Who is William Tafoya?
- Operations leader with over 40 years in healthcare, specializing in service delivery and operational excellence. Previously held senior operations roles at Elixir Solutions, CVS Health, and Caremark.
- Where does William Tafoya work?
- William Tafoya is Senior Vice President, Customer Care at Capital Rx.
- Where did William Tafoya go to school?
- William Tafoya studied at University of the People (Bachelor's degree, Business Administration, Management and Operations).
Same school
Shared employers
Also worked at Judi Health8
Holly MaloneyInvestment Team at General CatalystBryan BirchChief Operating Officer at Capital RxAntonio Garcia CuetoChief Financial Officer at Capital RxKristin BegleyChief Commercial Officer at Capital RxSunil BudhraniChief Strategy & Medical Officer at Capital RxSara IzadiChief Clinical Officer at Capital Rx
+ 2 more
Also worked at EnvisionRxOptions1
Also worked at CVS Health (Formerly CVS / Caremark Rx)63
Hal PazInvestor at Khosla VenturesTilak MandadiExecutive Vice President, Ventures and Chief Experience and Technology at Flare Capital PartnersDoug SillsPartner at Anthem Venture Management, LlcGregor KevrekianPartner at Healthier CapitalPeter EmighFounder & President, Savoy Life at Red Cell IncubationSooah ChoFormer Underscore Principal at Underscore VC
+ 57 more
