Fundraising Fox

William Tafoya

Investor

Senior Vice President, Customer Care at Capital Rx

Greater Boston

About

Operations leader with over 40 years in healthcare, specializing in service delivery and operational excellence. Previously held senior operations roles at Elixir Solutions, CVS Health, and Caremark.

LinkedIn ↗

Experience

  1. Judi HealthSenior Vice President, Operationscurrent2020 — present
  2. EnvisionRxOptionsSenior Vice President, Operations2017 — 2020Twinsburg, OH
  3. Sleepy's, The Mattress ProfessionalsChief Customer Officer2010 — 2017Hicksville, New York, United States
  4. CVS Health (Formerly CVS / Caremark Rx)Senior Director, Member, Provider and Clinical Operations2003 — 2010Woonsocket, RI
  5. Express Scripts (Formerly Merck-Medco Managed Care)Senior Manager, Member, Client and Clinical Services1994 — 2002Franklin Lakes, NJ

Education

  1. University of the PeopleBachelor's degree, Business Administration, Management and Operations2024 — 2028

Skills & more

Communication8Leadership40Management25Strategic Planning11Strategy1Team Leadership1Salesforce.com3Value Based Care3Digital Health2Population Health Management2Implementations6Telemarketing9
+12 moreBusiness-to-Business (B2B)Customer ServiceCall CentersAccount ManagementCustomer SatisfactionProject ManagementSales ManagementHuman ResourcesForecastingCustomer RetentionVendor ManagementBusiness Development
  • Cybersecurity at Work — LinkedIn
  • Lean Six Sigma Master Black Belt — American Society for Quality

From William's professional profile.

Same school

Also attended University of the People1

Emi TakemuraImpact Partner at Fresco Capital

Shared employers

Also worked at Judi Health8

Holly MaloneyInvestment Team at General CatalystBryan BirchChief Operating Officer at Capital RxAntonio Garcia CuetoChief Financial Officer at Capital RxKristin BegleyChief Commercial Officer at Capital RxSunil BudhraniChief Strategy & Medical Officer at Capital RxSara IzadiChief Clinical Officer at Capital Rx

+ 2 more

Also worked at EnvisionRxOptions1

Barry KatzInvestor at HLM Investment Partners

Also worked at CVS Health (Formerly CVS / Caremark Rx)54

Hal PazInvestor at Khosla VenturesTilak MandadiExecutive Vice President, Ventures and Chief Experience and Technology at Flare Capital PartnersDoug SillsPartner at Anthem Venture Management, LlcPeter EmighFounder & President, Savoy Life at Red Cell IncubationSooah ChoFormer Underscore Principal at Underscore VCDhiren PatelDigital Pharma Advisor at Excelerate Health Ventures

+ 48 more

Also worked at Express Scripts (Formerly Merck-Medco Managed Care)6

Marlin MillerCo-Founder and Senior Advisor at Norwich VenturesMatt MaurerInvestor at WVV CapitalHEATHER WIDMANPartner at Building VenturesAaron SandoskiMCF Partner at SV Health InvestorsGregg RotenbergOperating Partner at DCVC (Data Collective)Nicholas Van HookSenior Vice President, National Business Development at Capital Rx

Colleagues at Capital Rx

Anthony J. Loiacono
Chief Executive Officer at Capital Rx
Antonio Garcia Cueto
Chief Financial Officer at Capital Rx
Bryan Birch
Chief Operating Officer at Capital Rx
Elizabeth Pattyn
Senior Vice President, Innovation & Life Sciences at Capital Rx
Joshua Golden
Senior Vice President, Strategy at Capital Rx
Karen Dierker
Executive Vice President, Enterprise Solutions at Capital Rx
Kristin Begley
Chief Commercial Officer at Capital Rx
Lara Church
Senior Vice President, Client Services at Capital Rx