Find your path to Jennifer
396 people in our graph share verified history with Jennifer — schools, employers, funds. One of them is your warm intro.
Dave MunichiellounlockedJennifer: together at SambaNova Systems (2023)
Jennifer: together at SAS
Jennifer: together at Stellic
×4Jennifer: together at Udacity
About
Jennifer Dearman is Chief Customer Officer at NoRedInk. She began her career in management consulting at Deloitte before moving into customer success, where she has spent the past decade building and scaling post-sales organizations at companies including Red Hat, Kronos, Pendo, and Udacity. She developed a framework for aligning companies around customer outcomes, has served three times as a Chief Customer Officer, holds a board director role, and is an Ed.D. candidate.
Chief Customer Officer at NoRedInk
Intro paths
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In turn, Jennifer can intro founders to NoRedInk's investors below.
NoRedInk's investors · 15
500 GlobalSan Francisco · $150K checks · since 2012Fresco CapitalSingaporeGSV VenturesSan Francisco · $250K – $15M checksHyde Park Venture PartnersChicago · $500K – $3M checksImagine K12Kapor CapitalOakland · $100K – $1M checksLearn CapitalAustin · $100K – $20M checksNewSchools Venture FundOaklandReach CapitalSan Francisco · $100K – $12M checksRethink Capital PartnersNew York · $1M – $3M checksRethink EducationWhite PlainsSocial LeverageScottsdale · $1M – $2M checksSusquehanna Growth EquityNew YorkTrue VenturesSan Francisco · $500K – $3M checksXG VenturesMenlo Park
Co-founders at NoRedInk
JS
Jeff ScheurFounder and CEO
Experience
- NoRedInkChief Customer Officercurrent2023 — present
- ConversifiMember of the Board of Advisorscurrent2026 — present
- UdacityChief Customer Officer and Global Operations2021 — 2023Mountain View, California
- Pendo.ioChief Customer Officer2019 — 2020Raleigh, North Carolina
- Kronos IncorporatedVice President, Global Customer Success2016 — 2019Boston, Massachusetts
- Red HatDirector, Customer Experience & Engagement, Americas2014 — 2016Raleigh-Durham, North Carolina Area
- StellicAdvisor2023
- SambaNova SystemsAdvisor2023
- Zemax, LLCBoard Member and Audit Committee Chair2019 — 2021
- Technology & Services Industry Association (TSIA)Customer Success Advisory Board Member2020 — 2021
- SASSenior Advisor, Customer Engagement and Support2014
- SASDirector, Professional Services2010 — 2014
- Collaborative ConsultingDirector2007 — 2010
- SASSenior Manager2005 — 2007
- The Dearman GroupPresident2001 — 2004
- Deloitte ConsultingSenior Manager1994 — 2001
Skills & more
Management ConsultingProject Management Office (PMO)Software Development Life Cycle (SDLC)SalesBusiness Process ManagementBusiness StrategyAcquisition IntegrationCustomer RetentionAccount ExpansionExecutive LeadershipKey Performance IndicatorsMonetization
+12 more
Organizational DesignCustomer SuccessCustomer SupportBoard of DirectorsCustomer ExperienceLong-term Customer RelationshipsProfessional ServicesBusiness Process ImprovementOperational ExcellenceStrategyBuilding and Scaling Customer OrganizationsGrowth and Retention- Strategic Planning and Business Decision-Making — The University of North Carolina at Chapel Hill
- Project Management Professional — Project Management Institute
- Certified Public Accountant — North Carolina State Board of Certified Public Accountant (CPA) Examiners
From Jennifer's professional profile.
Frequently asked questions
- Who is Jennifer Dearman?
- Jennifer Dearman is Chief Customer Officer at NoRedInk. She began her career in management consulting at Deloitte before moving into customer success, where she has spent the past decade building and scaling post-sales organizations at companies including Red Hat, Kronos, Pendo, and Udacity. She developed a framework for aligning companies around customer outcomes, has served three times as a Chief Customer Officer, holds a board director role, and is an Ed.D. candidate.
- Where does Jennifer Dearman work?
- Jennifer Dearman is Chief Customer Officer at NoRedInk.
- Where did Jennifer Dearman go to school?
- Jennifer Dearman studied at The University of North Carolina at Chapel Hill (Ed.D. Candidate | K12 Educational Leadership); Carnegie Mellon University - Tepper School of Business (MBA, Information Technology and Strategy); North Carolina State University (Dual Degree, BA Accounting and BA Business Management).
Same school
Also attended The University of North Carolina at Chapel Hill491
Clint MyersInvestor at RevolutionMahati SridharPartner, Rise of the Rest at RevolutionEric WagnerVP of Research and Data at Redpoint VenturesSoul DayanInvestor at True VenturesAlex LimInvestor at IVP (Institutional Venture Partners)Alex TaubPrincipal at QED Investors
+ 485 more
Also attended Carnegie Mellon University - Tepper School of Business128
Cindy PadnosFounder and Managing Partner at Illuminate VenturesKevin SilverInvestment Operations Specialist at Golden SeedsMarkInvestor at Yu GalaxyMarco DeMirozGeneral Partner & Co-founder at The Venture Reality FundAndrew BartusiakSenior Associate at PeakSpan Capital PartnersMurli RaviCo-founder and Managing Partner at Tin Men Capital
+ 122 more
Also attended North Carolina State University223
Eric WagnerVP of Research and Data at Redpoint VenturesTaylor AutenGeneral Counsel at Echo Health VenturesBrent BlakeVenture Partner at TFX CapitalBill NusseyPartner at Tech Square VenturesSteve AngelAdvisor at Industrious VenturesMelissa WhitingAssistant Controller at Red Cell Incubation
+ 217 more
Shared employers
Also worked at Conversifi1
Also worked at Stellic4
Also worked at SambaNova Systems11
Dave MunichielloInvestor at GV (Google Ventures)Dharmesh ThakkerGeneral Partner at Battery VenturesUmesh PadvalManaging Director at Thomvest VenturesLip-Bu TanFounding Managing Partner at Celesta CapitalWilliam AbecassisManaging Partner and CIO at BravenAmit LubovskyDirector, Americas at SoftBank Vision Fund
+ 5 more
Also worked at SAS40
Shravan NarayenInvestor at IVP (Institutional Venture Partners)Hsien-Hui TongExecutive Director, Investments at SGInnovateTomas BarretoOperating Partner, Engineering at KPCBDominic GoAssociate at Nomadic Venture PartnersJoshua CommonsInvestment Analyst at Altered CapitalNate DaPoreFounder and Managing Partner at Roo Capital
+ 34 more