Find your path to Des
21 people in our graph share verified history with Des — schools, employers, funds. One of them is your warm intro.
About
Des Traynor co-founded Intercom in 2011 and, as Chief Strategy Officer, led the refounding that turned it into Fin: within 72 hours of ChatGPT's launch the roadmaps were scrapped and the teams reorganised around an AI support agent, which passed $100 million of recurring revenue growing around 350% a year inside a $400 million business Salesforce agreed to buy for about $3.6 billion in 2026. A Maynooth computer scientist who was lecturing and part-way through a PhD before leaving academia, he met Eoghan McCabe through Ireland's blogging scene and became one of the most widely read writers on product strategy.
Likely email· guessed from name + firm domain, not firm-published
- d•••@fin.aireveal75% confident
Beyond investing
- Founded
- One of Intercom's four Irish co-founders in 2011, alongside Eoghan McCabe, Ciaran Lee and David Barrett.
- Education
- Was on an academic track — lecturing in computer science and part-way through a PhD on computer-science education — before leaving for startups.
- Boards
- Sits on Fin's board and runs research and development across the Dublin and London offices.
- Communities
- A long-running conference speaker and writer on product, and co-author of Intercom on Starting Up.
- More
- Drove the post-ChatGPT reset: roadmaps scrapped and teams reorganised inside 72 hours, plus a move to outcome-based pricing. Met Eoghan McCabe through Ireland's blogging community rather than at university, then joined his agency Contrast.
From published sources — common ground for a warm intro.
Co-founder & Chief Strategy Officer at Fin
Intro paths
In turn, Des can intro founders to Fin's investors below.
Fin's investors · 22
Co-founders at Fin
Experience
- FinCo-Foundercurrent2011 — presentSan Francisco Bay Area
- ContrastUser Experience Lead2008 — 2011
- National College of IrelandLecturer in User Experience Design2009 — 2010
- iQ ContentSenior Usability Analyst2007 — 2008
- NUI MaynoothLecturer / Research Assistant2003 — 2007
- NUI MaynoothSoftware Developer2002
Skills & more
+10 more
Web DevelopmentContent StrategyWeb DesignInformation ArchitectureUser Experience DesignWritingPublic SpeakingSpeaking EngagementsHTMLSaaSLanguages German
- Google Analytics Authorised Consultant — Google
From Des's professional profile.
Podcasts & interviews
featuring Des TraynorFrequently asked questions
- Who is Des Traynor?
- Des Traynor co-founded Intercom in 2011 and, as Chief Strategy Officer, led the refounding that turned it into Fin: within 72 hours of ChatGPT's launch the roadmaps were scrapped and the teams reorganised around an AI support agent, which passed $100 million of recurring revenue growing around 350% a year inside a $400 million business Salesforce agreed to buy for about $3.6 billion in 2026. A Maynooth computer scientist who was lecturing and part-way through a PhD before leaving academia, he met Eoghan McCabe through Ireland's blogging scene and became one of the most widely read writers on product strategy.
- Where does Des Traynor work?
- Des Traynor is Co-founder & Chief Strategy Officer of Fin.
- What companies did Des Traynor found?
- Des Traynor founded Fin.
- Where did Des Traynor go to school?
- Des Traynor studied at Maynooth University (PhD (incomplete), Computer Science and Software Engineering); Maynooth University (Bsc Hons, Computer Science and Software Engineering).
- What podcasts and interviews feature Des Traynor?
- Tracked appearances include "Refounding in the face of AI", "How we rebuilt the company for the AI era".
Founder mafias
500 Global mafia671
Also came through, then founded or led a company.
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Maynooth University mafia5
Also came through, then founded or led a company.
Same school
Also attended Maynooth University11
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