Fundraising Fox

Andrea Finnegan

Investor

Operating Partner - Customer Experience at Samaipata

Dublin

About

Operating Partner specializing in customer experience, with 25+ years of leadership experience; manages Airbnb customer support in EMEA and serves as Executive Director for Airbnb Ireland.

Experience

  1. AirbnbDirector Community Support Operations, EMEA, LATAM, APAC. Executive Board Member, Co-Site Leadcurrent2026 — presentDublin, County Dublin, Ireland
  2. AirbnbDirector Global Operations Quality (Interim)2025Dublin, County Dublin, Ireland
  3. AirbnbDirector, Community Support Operations EMEA, Co-Site Lead, Executive Board Member2019 — 2025Greater Dublin
  4. AirbnbGlobal Manager, Social Media Care, Airbnb2016 — 2019Dublin
  5. AirbnbCustomer Support Operations Manager2015 — 2016Dublin, County Dublin, Ireland
  6. GoogleHead of Benelux, SMB Sales2012 — 2015Dublin
  7. GoogleOnline Sales Manager, Emerging Markets2008 — 2012Dublin, Ireland
  8. GoogleOnline Sales and Operations Associate Manager2005 — 2008Dublin, Ireland
  9. BFS Finance LtdClient Supervisor2004 — 2005Dublin, Ireland
  10. United AirlinesSales & Services Manager2001 — 2004Dublin
  11. United AirlinesOperations Manager2000 — 2001Dublin
  12. United AirlinesTeam Lead1999 — 2000Dublin
  13. United AirlinesSales Agent1997 — 1999Dublin, Ireland
  14. Universite de Lille IEnglish Language Teacher1996 — 1997Greater Lille Metropolitan Area
  15. European Parliament, StrasbourgIntern1994 — 1995Greater Strasbourg Metropolitan Area

Education

  1. The Corporate Governance InstituteDiploma in Corporate Governance2021
  2. Trinity College DublinBachelor of Arts (B.A.), Western European Studies1992 — 1996
  3. Kingstown CollegeAdvanced Diploma in Personal Leadership and Executive Coaching2015 — 2016
  4. Sciences Po StrasbourgCertificat d'Etudes Politiques, Politics1994 — 1995
  5. INSEADDriving Value Through Business Acumen2018
  6. INSEADLeadership Communication Intelligence2018
  7. Kingstown CollegeCertificate in Mentoring2020

Skills & more

Online Advertising40PPC17Digital Marketing27Mobile Marketing24Display Advertising4Account Management4Mobile Advertising6Sales8Digital Strategy13Business Development10Digital Media7Lead Generation2
+12 moreSearch AdvertisingStart-upsAdvertisingOnline MarketingSocial Media MarketingConversion OptimizationAd NetworksTravelGoogle AdwordsGoogle AnalyticsCoachingSocial Media

Languages English · French · German

From Andrea's professional profile.

Colleagues at Samaipata

Alberto Cuevas
Partner at Samaipata
Carmen Sánchez
Investment Associate at Samaipata
Carolina Martínez-Caro
Senior Advisor at Samaipata
Cyprien Hallé
Associate at Samaipata
Eduardo Diez-Hochleitner
Founding Partner | Chairman at Samaipata
Eduardo Diez-Hochleitner R.
Founding Partner, Chairman at Samaipata
Emmanuel Martin-Chave
Operating Partner - Data | Reporting at Samaipata
Ernesto Matos
Platform Operations Manager at Samaipata

Frequently asked questions

Where does Andrea Finnegan work?
Andrea Finnegan is Operating Partner - Customer Experience at Samaipata.

Same school

Also attended Kingstown College1

Mariagiulia DrivasChief Expansion & Growth Officer at Doorway

Also attended Sciences Po Strasbourg4

Kathryn MinshewCo-Founder & CEO, The Muse at xfactor venturesCristina AlmeidaHead of Platform at MSMMaria FosarelloOperating Partner - Growth | Marketing at SamaipataBill PowellManaging Director, Black Lab Sports at Stadia Ventures

Also attended INSEAD773

Patrick ClaessenPartner at Cottonwood Technology FundChris BischoffInvestment Team at General CatalystJan HammerInvestor at Index VenturesSandra SchwarzerInvestor at Index VenturesStephane KurganInvestor at Index VenturesMahesha SubramaniamHead of Client Relations at Golden Gate Ventures

+ 767 more

Shared employers

Also worked at Airbnb145

Reid HoffmanCo-founder of LinkedIn; Partner at GreylockAlfred LinPartner at Sequoia CapitalHans TungManaging Partner at Notable CapitalKen ChenaultInvestment Team at General CatalystFraser KeltonInvestor at Spark CapitalBrenden GlapionCorporate Counsel at Greycroft

+ 139 more

Also worked at Google1,560

Ron ConwayFounder of SV AngelElad GilSolo general partner investing through Gil CapitalBrian SingermanCo-founder of GPx; Partner Emeritus at Founders FundJess LeePartner and Chief Product Officer at Sequoia CapitalTomasz TunguzFounder & General Partner at Theory VenturesHunter WalkCo-founder & Partner at Homebrew

+ 1,554 more

Also worked at United Airlines13

Greg GreeleyExecutive Advisor at TCVDavid OppenheimerPartner, CFO at Verissimo VenturesRamis KhanInvestor at SUPPLY CHANGE CAPITALMark TaylorVice Chairman at Alliance of AngelsOscar MunozGeneral Partner at L'ATTITUDE VenturesTodd DeeringSr. Quality Assurance Manager at Inveniam

+ 7 more