/People

Andrea Finnegan

Investor

Operating Partner - Customer Experience at Samaipata

Dublin

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About

Operating Partner specializing in customer experience, with 25+ years of leadership experience; manages Airbnb customer support in EMEA and serves as Executive Director for Airbnb Ireland.

Experience

  1. AirbnbDirector Community Support Operations, EMEA, LATAM, APAC. Executive Board Member, Co-Site Leadcurrent2026 — presentDublin, County Dublin, Ireland
  2. AirbnbDirector Global Operations Quality (Interim)2025Dublin, County Dublin, Ireland
  3. AirbnbDirector, Community Support Operations EMEA, Co-Site Lead, Executive Board Member2019 — 2025Greater Dublin
  4. AirbnbGlobal Manager, Social Media Care, Airbnb2016 — 2019Dublin
  5. AirbnbCustomer Support Operations Manager2015 — 2016Dublin, County Dublin, Ireland
  6. GoogleHead of Benelux, SMB Sales2012 — 2015Dublin
  7. GoogleOnline Sales Manager, Emerging Markets2008 — 2012Dublin, Ireland
  8. GoogleOnline Sales and Operations Associate Manager2005 — 2008Dublin, Ireland
  9. BFS Finance LtdClient Supervisor2004 — 2005Dublin, Ireland
  10. United AirlinesSales & Services Manager2001 — 2004Dublin
  11. United AirlinesOperations Manager2000 — 2001Dublin
  12. United AirlinesTeam Lead1999 — 2000Dublin
  13. United AirlinesSales Agent1997 — 1999Dublin, Ireland
  14. Universite de Lille IEnglish Language Teacher1996 — 1997Greater Lille Metropolitan Area
  15. European Parliament, StrasbourgIntern1994 — 1995Greater Strasbourg Metropolitan Area

Skills & more

Google Adwords42Online Advertising40PPC17Digital Marketing27Google Analytics7Mobile Marketing24Display Advertising4Account Management4Mobile Advertising6Sales8Digital Strategy13Business Development10
+8 moreDigital MediaLead GenerationSearch AdvertisingStart-upsAdvertisingOnline MarketingSocial Media MarketingConversion Optimization

Languages English · French

From Andrea's professional profile.

Colleagues at Samaipata

Frequently asked questions

Who is Andrea Finnegan?
Operating Partner specializing in customer experience, with 25+ years of leadership experience; manages Airbnb customer support in EMEA and serves as Executive Director for Airbnb Ireland.
Where does Andrea Finnegan work?
Andrea Finnegan is Operating Partner - Customer Experience at Samaipata.
Where did Andrea Finnegan go to school?
Andrea Finnegan studied at The Corporate Governance Institute (Diploma in Corporate Governance); Trinity College Dublin (Bachelor of Arts (B.A.), Western European Studies); Kingstown College (Advanced Diploma in Personal Leadership and Executive Coaching).

Same school

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