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Adam Houghton

Investor

Partner, Chief Strategy Officer at Meridiam · Customer Success at Klue

Greater Vancouver Metropolitan Area

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About

Adam Houghton is Vice President of Customer Success at Klue, where his work includes AI-first organizational initiatives. He has more than 20 years of experience in B2B SaaS across revenue, customer success, sales, and product functions, including roles at a bootstrapped startup through a private equity exit and at a venture-backed company with over $300 million in funding. His experience spans the customer lifecycle, including enterprise sales, renewals, expansion, technical support, professional services, customer education, product, and design.

Experience

  1. KlueVice President of Customer Successcurrent2020 — presentGreater Vancouver Metropolitan Area
  2. HootsuiteSenior Director, Customer Success2014 — 2020Greater Vancouver Metropolitan Area
  3. BullhornHead of Enterprise Customer Success2012 — 2014Greater Vancouver Metropolitan Area
  4. MaxHire SolutionsChief Operating Officer2002 — 2014Greater Vancouver Metropolitan Area
  5. Private School AcademyProgram Director1997 — 2000Vancouver, Canada (South Korea for 1 year)

Skills & more

Product LaunchGenerative AIForecasting1Integrations1Competitive Intelligence1Competitive AnalysisTeam ManagementExecutive ManagementCustomer SuccessCustomer EngagementCustomer ExperienceAccount Expansion
+12 moreCustomer RetentionStrategyManagementStrategic PlanningBusiness StrategyChange ManagementSalesBusiness DevelopmentBusiness AnalysisAccount ManagementProfessional ServicesProject Management

From Adam's professional profile.

Colleagues at Meridiam

Allison Mead Talbot
Senior Vice President, Communications at PureTech Health
Barbara Lantz
Partner, Executive Director at Meridiam
Ben Clark
Investor at Diagram Capital
Chris Knowles
Board Member at eco.business Fund
Christophe de Carmoy
Partner, Executive Director UK and Ireland at Meridiam
David Delgado Romero
Partner, Director Central and Eastern Europe at Meridiam
Dr. Alexandra de Hoop Scheffer
Member, Supervisory Board at Meridiam
Emmanuel Chalopin
Partner, Corporate Secretary, Chief Compliance Officer at Meridiam

Frequently asked questions

Who is Adam Houghton?
Adam Houghton is Vice President of Customer Success at Klue, where his work includes AI-first organizational initiatives. He has more than 20 years of experience in B2B SaaS across revenue, customer success, sales, and product functions, including roles at a bootstrapped startup through a private equity exit and at a venture-backed company with over $300 million in funding. His experience spans the customer lifecycle, including enterprise sales, renewals, expansion, technical support, professional services, customer education, product, and design.
Where does Adam Houghton work?
Adam Houghton is Partner, Chief Strategy Officer at Meridiam.
Where did Adam Houghton go to school?
Adam Houghton studied at University of Victoria (BA, Political Science Major (Economics, Psychology Minor)); ITI (now the art institute) (Post-Graduate Diploma, IT,Software Programming).

Same school

Shared employers