Yuma AI
YC W23Boston, US · Founded 2023 · Delaware corporation · 26 employees · 4 known investors
Yuma provides generative AI-powered customer support for e-commerce businesses. The platform handles support inquiries with AI accuracy for online merchants.
Also known as Yuma
AI & Machine LearningE-commerceEnterprise SoftwareSaaSArtificial IntelligenceCustomer SupportAIConversational AIAI AssistantUnited States of AmericaAmerica / CanadaPartly Remote
Founders & leadership· Y Combinator alumni (W23)
Yuma AI was founded in 2023 by Guillaume Luccisano.
GL
Guillaume Luccisanoin𝕏Founder & CEOHe previously co-founded Triplebyte and Socialcam, and has made seed investments in over 60 companies.
Investors · 4
Reported raises · per SEC filings
Form D private placements$4.7M disclosed across 3 rounds · 2023–2024
▶$250KraisedFeb 2025 · 1 investors · OtherRule 506(b)
▶$250KraisedFeb 2025 · 1 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Guillaume LuccisanoExecutive Officer, Director
- Offering amount
- $250K
- Amount sold
- $250K
- Minimum investment
- $10K
- First sale
- Apr 2024
- Incorporated
- Corporation, Delaware, 2023
- Federal exemptions
- 06b
▶$625KraisedFeb 2025 · 3 investors · OtherRule 506(b)
▶$625KraisedFeb 2025 · 3 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Guillaume LuccisanoExecutive Officer, Director
- Offering amount
- $1.5M
- Amount sold
- $625K
- Minimum investment
- $10K
- First sale
- Sep 2024
- Incorporated
- Corporation, Delaware, 2023
- Federal exemptions
- 06b
▶$3.8MraisedJan 2024 · 22 investors · OtherRule 506(b)
▶$3.8MraisedJan 2024 · 22 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Guillaume LuccisanoExecutive Officer, Director
- Offering amount
- $3.8M
- Amount sold
- $3.8M
- Minimum investment
- $5K
- Proceeds to insiders
- $300K
- First sale
- Dec 2023
- Incorporated
- Corporation, Delaware, 2023
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Competitors · 8
by search overlap
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Help Scout11 shared keywordsHelp Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.
Helpshift11 shared keywordsHelpshift is an AI-native player engagement platform for game studios, combining in-game support SDKs, AI agents, and human services to handle player support, VIP engagement, trust & safety moderation, and community management. It offers an end-to-end system covering the full player lifecycle across mobile, PC, web, console, and channels like Discord and forums.
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In the news
Frequently asked questions
- What does Yuma AI do?
- Yuma provides generative AI-powered customer support for e-commerce businesses. The platform handles support inquiries with AI accuracy for online merchants.
- Who founded Yuma AI?
- Yuma AI was founded by Guillaume Luccisano in 2023.
- Who are Yuma AI's investors?
- Yuma AI's investors include Frst, Gradient Ventures, Pi Campus, Y Combinator.
- How much funding has Yuma AI raised?
- Yuma AI has disclosed $4.7M raised across 3 rounds.
- Where is Yuma AI headquartered?
- Yuma AI is headquartered in Boston, US.