Yuma AI
YC W23Boston, US · Founded 2023 · Delaware corporation · 26 employees · 4 known investors
Find your way into Yuma AI
141 people in our graph share verified history with the Yuma AI team — schools, employers, funds. One of them is your warm intro.
Harj Taggarunlockedknows Guillaume Luccisano · together at Triplebyte (overlapped)
knows the team · via SocialCam
×10knows the team · via AngelList
Yuma provides generative AI-powered customer support for e-commerce businesses. The platform handles support inquiries with AI accuracy for online merchants.
Also known as Yuma
AI & Machine LearningE-commerceEnterprise SoftwareSaaSArtificial IntelligenceCustomer SupportAIConversational AIAI AssistantUnited States of AmericaAmerica / CanadaPartly Remote
Founders & leadership· Y Combinator alumni (W23)
Yuma AI was founded in 2023 by Guillaume Luccisano.
GL
Guillaume Luccisanoin𝕏Founder & CEOHe previously co-founded Triplebyte and Socialcam, and has made seed investments in over 60 companies.
Investors · 4
Reported raises · per SEC filings
Form D private placements$4.7M disclosed across 3 rounds · 2023–2024
▶$250KraisedFeb 2025 · 1 investors · OtherRule 506(b)
▶$250KraisedFeb 2025 · 1 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Guillaume LuccisanoExecutive Officer, Director
- Offering amount
- $250K
- Amount sold
- $250K
- Minimum investment
- $10K
- First sale
- Apr 2024
- Incorporated
- Corporation, Delaware, 2023
- Federal exemptions
- 06b
▶$625KraisedFeb 2025 · 3 investors · OtherRule 506(b)
▶$625KraisedFeb 2025 · 3 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Guillaume LuccisanoExecutive Officer, Director
- Offering amount
- $1.5M
- Amount sold
- $625K
- Minimum investment
- $10K
- First sale
- Sep 2024
- Incorporated
- Corporation, Delaware, 2023
- Federal exemptions
- 06b
▶$3.8MraisedJan 2024 · 22 investors · OtherRule 506(b)
▶$3.8MraisedJan 2024 · 22 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Guillaume LuccisanoExecutive Officer, Director
- Offering amount
- $3.8M
- Amount sold
- $3.8M
- Minimum investment
- $5K
- Proceeds to insiders
- $300K
- First sale
- Dec 2023
- Incorporated
- Corporation, Delaware, 2023
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Founder mafia
2 people who came through Yuma AI went on to found or lead other companies.
Competitors · 8
by search overlap
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Eesel18 shared keywordseesel AI builds AI "teammates" that connect to a company's tools and perform work tasks under human supervision, with autonomy increasing over time. The product targets support and enterprise teams and uses usage-based pricing tied to work completed.
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Kustomer14 shared keywordsKustomer is an AI-native customer experience (CX) platform that ties every interaction to a complete customer record so AI and human agents can respond with full context, automate conversations, and manage support workflows. It serves B2C and B2B companies looking to handle customer support, build loyalty, and grow revenue.
Jotform11 shared keywordsJotform provides an online form builder with integrations that automatically forward new form submissions, file uploads, and payment details to communication tools like Microsoft Teams. It serves teams across industries looking to automate the distribution of submitted form data.
Help Scout11 shared keywordsHelp Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.
Helpshift11 shared keywordsHelpshift provides a proactive engagement platform for gaming studios to reduce player churn and maximize lifetime value by targeting players with personalized messaging, live operations support, and VIP account management. The solution combines engagement technology, AI analytics, and human services to help studios coordinate messaging across support, operations, and revenue teams.
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In the news
Frequently asked questions
- What does Yuma AI do?
- Yuma provides generative AI-powered customer support for e-commerce businesses. The platform handles support inquiries with AI accuracy for online merchants.
- Who founded Yuma AI?
- Yuma AI was founded by Guillaume Luccisano in 2023.
- Who are Yuma AI's investors?
- Yuma AI's investors include Frst, Gradient Ventures, Pi Campus, Y Combinator.
- How much funding has Yuma AI raised?
- Yuma AI has disclosed $4.7M raised across 3 rounds.
- Where is Yuma AI headquartered?
- Yuma AI is headquartered in Boston, US.