FirstSupport.ai
YC W21Bandung, ID · Founded 2021 · 4 employees · 1 known investors
FirstSupport.ai provides an AI assistant integrated with Zendesk that helps customer support agents respond faster, handle multilingual inquiries, access knowledge base information, and generate ticket summaries and performance reports.
Also known as Arbofinance · Chatbiz · Chatbiz.id
AI & Machine LearningEnterprise SoftwareSaaSArtificial IntelligenceB2BCustomer SupportAI AssistantIndonesiaSoutheast AsiaFully Remote
Founders & leadership· Y Combinator alumni (W21)
FirstSupport.ai was founded in 2021 by Terry Djony.
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Terry Djonyin𝕏FounderTerry Djony grew up in Lampung, Indonesia, and studied at a top Indonesian technology university before dropping out in 2021 to pursue startups full-time. He has experience building chatbots and previously founded a chatbot development agency while in college.
Investors · 1
In the news
Frequently asked questions
- What does FirstSupport.ai do?
- FirstSupport.ai provides an AI assistant integrated with Zendesk that helps customer support agents respond faster, handle multilingual inquiries, access knowledge base information, and generate ticket summaries and performance reports.
- Who founded FirstSupport.ai?
- FirstSupport.ai was founded by Terry Djony in 2021.
- Who are FirstSupport.ai's investors?
- FirstSupport.ai's investors include Y Combinator.
- Where is FirstSupport.ai headquartered?
- FirstSupport.ai is headquartered in Bandung, ID.

