Voyc
Techstars '18Cape Town, ZA · Founded 2018 · 33 employees on LinkedIn · 1 known investors
Voyc is a compliance monitoring solution that analyzes customer service interactions in contact centres to ensure consistent and compliant handling of every call. The platform helps regulated companies monitor customer interactions at scale and identify which customers need further assistance and which agents require additional training.
Founders & leadership
Voyc was founded in 2018 by Matthew and Lethabo.
Investors · 1
Funding
SEC filings, press & company announcements- Undisclosed amountseed fundingMay 2025Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 9
by search overlap
Callminer17 shared keywordsCallMiner provides an AI-powered conversation intelligence and customer experience automation platform that captures and analyzes omnichannel customer interactions such as calls, emails, texts, and surveys. It serves enterprises across sectors including technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel to improve CX, agent performance, and workflow automation.
Convin12 shared keywordsConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
Dialpad11 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Centrical11 shared keywordsCentrical is a performance experience platform that unifies frontline KPIs, quality data, and business goals, then orchestrates personalized coaching, microlearning, AI role-play practice, and gamification for frontline employees. It serves contact centers, sales teams, and other frontline workforces to connect performance signals to employee development and manager coaching.
Verint11 shared keywordsVerint provides a CX automation platform that embeds AI, automation, and analytics into contact center workflows, covering workforce engagement, quality automation, agent copilots, knowledge management, and conversational/agentic AI. It serves enterprise customer experience operations across industries, including large organizations such as Google, Fiserv, and New York Life.
Sprinklr11 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Level AI10 shared keywordsLevel AI helps enterprises analyze and derive business intelligence from customer conversations using AI. The platform enables CX teams to turn dialogue data into actionable insights for improving people, processes, and AI systems.
RingCentral10 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Callhippo10 shared keywordsCallHippo is a cloud-based business communication platform offering a VoIP phone system, call center suite, AI voice agents, conversation intelligence, and omnichannel messaging with virtual numbers in 150+ countries. It serves small businesses through enterprises across industries such as financial services, healthcare, recruitment, real estate, and legal.
Companies competing with Voyc for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Voyc do?
- Voyc is a compliance monitoring solution that analyzes customer service interactions in contact centres to ensure consistent and compliant handling of every call. The platform helps regulated companies monitor customer interactions at scale and identify which customers need further assistance and which agents require additional training.
- Who founded Voyc?
- Voyc was founded by Matthew, Lethabo in 2018.
- Who are Voyc's investors?
- Voyc's investors include Techstars.
- Where is Voyc headquartered?
- Voyc is headquartered in Cape Town, ZA.