Unwrap
Santa Barbara, US · 57 employees on LinkedIn · 8 known investors
Unwrap is a customer intelligence platform that uses natural language processing to aggregate and analyze customer feedback, letting product teams read and understand feedback at scale. It serves product builders at companies seeking to better understand their users.
Founders & leadership
RM
Ryan MillnerCo-founder
AS
Ashwin SinghaniainCo-founder
Investors · 8
Allen Institute for AI (AI2) IncubatorSeattle · $100K – $600K
Atlassian Ventures$1M – $5M
Scale Venture PartnersSan Francisco · $5M – $25M
ScOp Venture CapitalSanta Barbara · $500K – $4M
AI2 Incubatorreported · 2 sourcesSeattle
Also in the syndicate · 3
Allen Institute for Artificial IntelligenceCercanoScOp VC
Funding
SEC filings, press & company announcements$12M disclosed across 1 round · 2025
- $12MSeries AJan 2025 · 4 sources
Scale Venture Partners (lead), AI2 Incubator, Allen Institute for Artificial Intelligence, Atlassian Ventures, Cercano, ScOp VC
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 7
by search overlap
Contentsquare22 shared keywordsContentsquare offers a digital experience analytics platform that uses AI to help teams understand customer behavior across websites and apps through heatmaps, zoning analysis, journey mapping, and session insights. It serves marketing, analytics, and e-commerce teams looking to improve engagement, conversion, and retention.
Sprinklr14 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Jotform14 shared keywordsJotform provides an online form builder with integrations that automatically forward new form submissions, file uploads, and payment details to communication tools like Microsoft Teams. It serves teams across industries looking to automate the distribution of submitted form data.
SurveySparrow13 shared keywordsSurveySparrow is an omnichannel experience management platform built around conversational, chat-style surveys designed to increase response rates. It offers feedback and survey tools for businesses to collect and act on customer and employee feedback.
SurveyMonkey13 shared keywordsSurveyMonkey is an online platform for creating surveys and forms to run market research, customer satisfaction, event registration, and employee feedback programs. It offers AI-assisted survey building, expert templates, a global respondent panel, analytics tools, and integrations for individuals, teams, and enterprise organizations.
Chattermill13 shared keywordsChattermill is an AI-based customer experience intelligence platform that unifies and analyzes feedback from surveys, reviews, social media, support tickets, and call transcripts to surface actionable insights. It serves CX, product, and operations teams at brands and enterprises, offering natural-language querying, integrations, and an MCP server for AI agents.
Qualaroo ,13 shared keywordsQualaroo is an online survey and user-feedback tool that lets teams run contextual in-product surveys (called Nudges) targeted by user type, behavior, page, and device. It offers question templates, exit surveys, multi-language support, and AI-powered sentiment analysis with NPS and behavioral analytics for product, UX, and marketing teams.
Companies competing with Unwrap for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Unwrap Reads Every Angry Review So PMs Don't Have Toyespress.io · Aug 2026Frequently asked questions
- What does Unwrap do?
- Unwrap is a customer intelligence platform that uses natural language processing to aggregate and analyze customer feedback, letting product teams read and understand feedback at scale. It serves product builders at companies seeking to better understand their users.
- Who founded Unwrap?
- Unwrap was founded by Ryan Millner, Ashwin Singhania.
- Who are Unwrap's investors?
- Unwrap's investors include Allen Institute for AI (AI2) Incubator, Atlassian Ventures, Scale Venture Partners, ScOp Venture Capital, AI2 Incubator.
- How much funding has Unwrap raised?
- Unwrap has disclosed $12M raised across 1 round.
- Where is Unwrap headquartered?
- Unwrap is headquartered in Santa Barbara, US.