Unthread
YC S22New York City, US · Founded 2021 · 7 employees · 2 known investors
Unthread is an AI-powered helpdesk platform that automates customer support ticket resolution across multiple channels including email, Slack, Teams, and web chat. It uses self-learning AI to deflect and resolve support tickets, manage knowledge bases, and handle workflows for support teams at startups and enterprises.
AI & Machine LearningEnterprise SoftwareFuture of WorkSaaSArtificial IntelligenceB2BCustomer Supportin /unthreadai@unthreadai
Founders & leadership· Y Combinator alumni (S22)
Tom Bachantin𝕏Founder
Jake McCloskeyinFounder
Investors · 2
In the news
- Unthread Raises $3M to Empower Support Teams Within Slack with Automation – AlleyWatchalleywatch.com · 2024
- AI Customer Support Startup Unthread Raises $3 Million | citybizcitybiz.co · 2024
- Unthread - 2026 Company Profile, Team, Funding & Competitors - Tracxntracxn.com · 2022