monday.com

monday.com operates a configurable work platform positioned around the combination of human teams and AI agents. The platform spans use cases including PMO and project delivery, marketing campaigns and creative work, operations processes, IT ticketing and support, HR hiring and onboarding, and sales pipeline and deal management, with a set of packaged business applications marketed as monday CRM, monday service and monday dev.

Core platform capabilities include an agent builder and AI assistant, a flexible workspace with dashboards, docs and forms, vibe coding, and connectivity features such as integrations, automations and MCP support. Prebuilt agent types cover research, reporting, insights, meeting assistance and process optimization — for example market analysis, vendor scouting, competitor research, status reporting, goal tracking, risk and anomaly detection, meeting scheduling, transcript summarization, duplicate detection and automation drift monitoring — alongside the option to describe a workflow in natural language to create a custom agent. Supporting resources include a help center with 24/7 support, an AI Trust Center, certification programs, customer stories, an AI template center, solution templates and an app development program.

Business model

The company offers its platform on a self-serve basis with a free plan requiring no credit card, alongside paid pricing tiers and an enterprise motion supported by a contact-sales channel.

Traction

According to the company, more than 60% of Fortune 500 companies use the platform.