Tellescope

Tellescope sells an all-in-one patient management platform for digital-first healthcare organizations. The product consolidates patient communication channels — HIPAA-compliant email, SMS, in-app chat, voice calling and video visits — into a single shared inbox with a timeline view of communications, form responses, notes and profile data, so care teams have full context for each interaction. Alongside communications, it offers customizable intake forms, patient self-scheduling, task management and assignment, file sharing, and a patient relationship management (CRM) layer for tracking outreach, onboarding and ongoing touchpoints across the patient journey.

Additional modules include a white-labeled patient portal for messaging, booking, forms and video visits; a drag-and-drop, no-code workflow builder that automates appointment lifecycle events, reminders, check-ins, outreach and task routing; and a white-label telemedicine offering. The platform is described as API-first, with developer tools and off-the-shelf integrations to customers' existing EHRs and other operational tools. Tellescope states that it is HIPAA compliant and holds AICPA SOC 2 certification, and that implementation typically takes four to six weeks. A mobile companion app that mirrors part of the web application is published on Google Play under the developer name Immuto, Inc.

Founding story

The founders went through the Techstars and UnitedHealthcare accelerator at the end of 2020 and interviewed hundreds of care team members and founders at digital health companies before building the product, concluding that existing options — repurposed sales CRMs, in-house builds and enterprise tools — left digital health teams with fragmented patient communication channels. Prior to Tellescope, the founders worked at companies including Apple, Vertex Pharmaceuticals and Ernst & Young.

Business model

Tellescope licenses its platform as software to digital health organizations. The company states it charges a small implementation fee and prices based on the number of users or patients, with some additional pass-through usage costs.

Subscription/seat- or patient-based software pricing, plus an implementation fee and pass-through usage costs for communication services.

Traction

The company reports over 150 digital health companies as customers and cites platform outcomes of a 25% increase in patient engagement and an 85% reduction in manual tasks. A customer testimonial from the COO of Flourish Collective, Inc. describes scaling 4x yearly, from one state and a dozen providers to hundreds of providers across multiple states. The Android companion app shows 50+ downloads.

Latest developments

The mobile companion app on Google Play was updated in March 2026 with minor bug fixes and additional display data, and the company continues publishing resource articles on patient engagement, scheduling software and starting a mental health business through September 2026.