🦄 NexHealth

NexHealth develops a patient experience platform for medical and dental practices that consolidates online appointment booking, automated waitlist/cancellation filling, digital intake forms, two-way patient messaging and reminders, recalls, payment requests and terminals, insurance eligibility verification, review generation, and practice analytics into a single system. The platform's central design principle is real-time synchronization with the practice's existing electronic health record or practice management system, so appointments, forms and payments write back to the patient record and ledger without manual reconciliation.

Underpinning the product is the NexHealth Synchronizer API, a universal API that integrates data across many EHR systems and is offered to outside developers and healthtech companies so they can build products that read from and write to health record systems. The company supports roughly 70 named practice management and EHR platforms spanning dental, medical and specialty software, including Dentrix, Eaglesoft, Open Dental, Denticon, Curve Dental, Epic Systems, Cerner PowerChart, athenahealth, eClinicalWorks, NextGen, Modernizing Medicine, drchrono, SimplePractice, WebPT and others.

As of the company's website, more than 20,000 healthcare practices run on NexHealth; at the time of its Series C announcement the company said it managed 68 million patient records.

Founding story

According to the company, CEO Alamin Uddin worked as a medical receptionist while enrolled in a pre-med program in New York and observed the inefficiencies and technical barriers practices faced in patient management. The company's Series C announcement states NexHealth was founded in 2017 by Alamin Uddin and Waleed Asif, both named to Forbes' 30 Under 30 for healthcare in 2018.

Business model

NexHealth sells software to healthcare practices and provider groups, with a product suite covering scheduling, forms, communications, payments, insurance verification and analytics, plus an API layer (the Synchronizer) made available to healthtech developers building on health record data.

Traction

More than 20,000 healthcare practices run on the platform per the company website. At the time of the Series C, NexHealth reported managing 68 million patient records and had added enterprise customers including Mid-Atlantic Dental Partners, Coast Dental and Jefferson Dental, while Quip, Swell and SmileDirectClub used its API.

Latest developments

NexHealth closed a $125 million Series C led by Buckley Ventures at a $1 billion valuation, saying it would use the capital for talent acquisition, new doctor-facing features such as one-click booking and integrated forms, and expanded practice management and EHR integrations for its API.