Teamgage Pty

Teamgage Pty Ltd is an Australian software business that operates an automated employee feedback platform. Rather than prescribing a fixed questionnaire, the product lets an organisation select the metrics it wants to measure so that feedback is aligned to its own strategy, values and in-flight initiatives, while still drawing on research-validated models. Employees submit through a short experience the company describes as taking roughly 20 seconds (and under 60 seconds in customer accounts), with the vendor positioning itself as an independent third party using enterprise-grade encryption so responses remain anonymous.

The platform converts submissions into real-time reporting: a "glance-and-go" heatmap for senior leaders, results broken down automatically by department, division and demographic segments (such as graduates, tenure, employment type and remote workers), an interactive org-chart view, and comparisons against internal and external benchmarks. Leaders at every level receive team-level results, smart recommendations and coaching prompts so improvement actions are taken close to the source, and a reply capability lets organisations respond to employee ideas, risks and concerns. Teamgage Surveys adds conventional survey capability with multiple question types, leader controls and prebuilt templates, including validated employee engagement surveys. Notifications and result-sharing run through email and SMS as well as Slack and Microsoft Teams integrations.

Stated use cases include change and transformation programs, embedding strategy and values, teamwork and high performance, culture and engagement, and digital transformation, with the company also positioning the platform as a means of reducing psychosocial risk. Alongside the software, Teamgage offers expert services such as targeted consultations, workshops and executive presentations, promoted under its Leader Labs and Executive Engagement programs.

Founding story

The company was co-founded by Noelle Smit and Ben Smit, who state that they started Teamgage to help organisations deliver strategic outcomes by building highly effective teams and by equipping teams to continuously improve how they work together.

Business model

Teamgage sells its feedback platform to organisations, complemented by an add-on survey product (Teamgage Surveys) and expert services including consultations, workshops and executive presentations. It also runs a partner program with channel partners and technology partners, who embed the platform into their client engagements as a differentiator and as a measure of program impact.

Traction

The company states that more than 7,000 teams worldwide use the platform. Published customer testimonials come from roles including chief information officers, chief executives, people and culture managers and organisational development staff, with references to organisations such as Allianz, Flinders Medical Centre and a state government department.